Lakewood Chevrolet

Great guy, patient and understanding and listens to his customers needs. Very knowledgeable and works hard to get the job done. Absolutely exceptional customer service, would recommend everyone visit this customers needs. Very knowledgeable and works hard to get the job done. Absolutely exceptional customer service, would recommend everyone visit this gentleman and let him help you. More

Worst car buying & servicing experience of my life!! I cannot even describe the amount of issues and frustrations I have had with this dealership. The sale went great...Of course it did, they were taki I cannot even describe the amount of issues and frustrations I have had with this dealership. The sale went great...Of course it did, they were taking my money. However, the level of service once I drove my car off the lot has gone so far downhill so fast you would think they were a winning bobsled team at the Olympics. The car I have has had nothing but issues with it, and not only are they not accommodating with them, they also cannot accurately diagnose and fix the vehicle the first time around. Once they have figured something super simple out, they proceed to tell you that although you are over your 1 year service warranty, that they will cover it under 'goodwill' - the only reason that it is over the 1 year service warranty, is precisely because when I called initially, they did not want to help, and said to wait and see what happens. The brand new car I purchased has been in the service shop 14 times in just over 2 years, and they do not know what is wrong with it, nor do they know how to fix said problem, and keep popping a band-aid on it hoping the issue, or I will go away. So now not only do I have a 2 year old $30,000 car that will not drive, I am on the hook to take it to a competent shop who will diagnose and fix it for the correct issue, at a more reasonable rate. Not only do they not back their products, they also proceed to make it as tough as possible to go on with your daily routine and life when you are out-put by their lemon of a vehicle. Having plans to go do something which then get hindered by a vehicle that doesn't function makes me super weary to ever take this new vehicle of mine on a road trip for fears that I will break down on the side of the road. In conclusion, buy a 1998 Toyota corolla. You will have less issues, and wont have to deal with the poor management at Lakewood who are unable to stand by their vehicles, service & warranty. You won't get stranded like I have on multiple occasion when the car refuses to drive anymore, and you will have better luck with a backyard mechanic who knows what they're doing & can accurately diagnose an issue. More

Transaction with this dealership was amazing. I live in Manitoba so everything was done via text and email. Due to covid the delivery from Edmonton to Winnipeg was delayed, but I guess that can be expected Manitoba so everything was done via text and email. Due to covid the delivery from Edmonton to Winnipeg was delayed, but I guess that can be expected. Aman, was very responsive, even on his days off. I absolutely love my new to me 2018 hydro blue limited edition ram sport 1500. If you live in the Edmonton area, don't hesitate to look these guys up if your in the market for a vehicle. More

Jacob was good at answering the majority of my questions and finding an answer if he didn’t have one for us. He’s doing a fine job in his new career, he is very polite and always has an upbeat attitude. Ja and finding an answer if he didn’t have one for us. He’s doing a fine job in his new career, he is very polite and always has an upbeat attitude. Jacob is a good salesman Although he has much to learn he will one day make a great salesperson. Keep it up young feller! More

Knowledgeable, professional & friendly When we walked into Lakewood, a great experience was about to happen. Frannie took care of us & saw that we needed special attention. She was so full When we walked into Lakewood, a great experience was about to happen. Frannie took care of us & saw that we needed special attention. She was so full of information, she knew everything about the SUV and took us all around it and showed us everything the SUV had. The vehicle we purchased had so many bells and whistles, she required a lot more time with us. She was very patient and we enjoyed making a great deal with her & driving away with a great vehicle. Thank you Frannie - you are the best. More

Everithing was good i like this people so far that was very very good the service was good i had good experience in this place very very good the service was good i had good experience in this place More

Awesome dealership to work with. The auto body shop is extremely professional and knowledgeable. They promise and deliver on their promise. Great to deal with and would recommend them to anyone. 100% sati extremely professional and knowledgeable. They promise and deliver on their promise. Great to deal with and would recommend them to anyone. 100% satisfaction guaranteed!!!!!! More

Hit the Jackpot!!! I checked with other dealers, for a discontinued part an older car, to no avail. I was extremely concerned that this part would not be found as I w I checked with other dealers, for a discontinued part an older car, to no avail. I was extremely concerned that this part would not be found as I was told there was no part in all of Canada!! I was so fortunate to come to Lakewood Chevrolet. Emma Watson gave me a very friendly and warm welcome. When she was unable to find my part she called James Cromarty. James went far beyond to help me by checking spare parts, present stock and computer searching and until he found a generic work around which they did have in stock. He called John a service Tech to check that the part was truly compatible and John gave excellent advice on it's installation. These people were super caring and helpful and really worked to find a solution...for which we are extremely grateful. I also met Curtis Lucas, a salesman, who offered to help in the future purchase of a car when needed. He was not pushy but genuinely helpful. I recommend Lakewood Chevrolet 100%. More

Wonderful Experience!!! I am very pleased with my new purchase at Lakewood!They went above and beyond to meet with me at the times that best suited my hectic schedule even ac I am very pleased with my new purchase at Lakewood!They went above and beyond to meet with me at the times that best suited my hectic schedule even accommodating me on very short notice. They also went to great lengths to find me the best vehicle to suit my needs, which were very specific. Paperwork and financing were all handled with speed and efficiency. I was very pleased with the pricing and finance arrangements as well. I truly feel like an important and valued customer any time I have interacted with any department at Lakewood. This is the second vehicle I purchased there. The quality of service keeps me coming back. I will look to Lakewood for any future vehicle needs. More

Extremely Satisfied Anyone looking for a good used vehicle should ask to see Trystan Keller-Yohemas. He is personable, professional and friendly. He found me the perfect Anyone looking for a good used vehicle should ask to see Trystan Keller-Yohemas. He is personable, professional and friendly. He found me the perfect SUV. He introduced me to his co-workers which I appreciated. I will definitely deal with Lakewood again. More