Lakewood Chevrolet

Garry took over my sale from Tomas, The two gentlemen made my purchase easy and kept me informed of the order status Garry walked me through the features prior to delivery. Genevieve handled our fin made my purchase easy and kept me informed of the order status Garry walked me through the features prior to delivery. Genevieve handled our finances flawlessly in an efficient manner. More

NOT HAPPY! Thomas LaValley is like most salesmen tell NOT HAPPY! Thomas LaValley is like most salesmen tell you what you want to here and don't tell you what is important, like he said there was no se NOT HAPPY! Thomas LaValley is like most salesmen tell you what you want to here and don't tell you what is important, like he said there was no service records on 2020 high country with 13,000 kms, but when i got it delivered the local dealer advised me otherwise. Front end damage to grill which was replaced and headlight with moisture in it which was left on the truck. Also appears that front end was painted, paint chipping badly. There's a Good way to keep reported damages under 3k. Once i brought it to there attention they told me that i was on my own. Also told me that i was misinformed about leaving a dealer rating! It was only for if persons buying a new Vehicle . Another lie!! More

Great guy, patient and understanding and listens to his customers needs. Very knowledgeable and works hard to get the job done. Absolutely exceptional customer service, would recommend everyone visit this customers needs. Very knowledgeable and works hard to get the job done. Absolutely exceptional customer service, would recommend everyone visit this gentleman and let him help you. More

Worst car buying & servicing experience of my life!! I cannot even describe the amount of issues and frustrations I have had with this dealership. The sale went great...Of course it did, they were taki I cannot even describe the amount of issues and frustrations I have had with this dealership. The sale went great...Of course it did, they were taking my money. However, the level of service once I drove my car off the lot has gone so far downhill so fast you would think they were a winning bobsled team at the Olympics. The car I have has had nothing but issues with it, and not only are they not accommodating with them, they also cannot accurately diagnose and fix the vehicle the first time around. Once they have figured something super simple out, they proceed to tell you that although you are over your 1 year service warranty, that they will cover it under 'goodwill' - the only reason that it is over the 1 year service warranty, is precisely because when I called initially, they did not want to help, and said to wait and see what happens. The brand new car I purchased has been in the service shop 14 times in just over 2 years, and they do not know what is wrong with it, nor do they know how to fix said problem, and keep popping a band-aid on it hoping the issue, or I will go away. So now not only do I have a 2 year old $30,000 car that will not drive, I am on the hook to take it to a competent shop who will diagnose and fix it for the correct issue, at a more reasonable rate. Not only do they not back their products, they also proceed to make it as tough as possible to go on with your daily routine and life when you are out-put by their lemon of a vehicle. Having plans to go do something which then get hindered by a vehicle that doesn't function makes me super weary to ever take this new vehicle of mine on a road trip for fears that I will break down on the side of the road. In conclusion, buy a 1998 Toyota corolla. You will have less issues, and wont have to deal with the poor management at Lakewood who are unable to stand by their vehicles, service & warranty. You won't get stranded like I have on multiple occasion when the car refuses to drive anymore, and you will have better luck with a backyard mechanic who knows what they're doing & can accurately diagnose an issue. More