Lakewood Chevrolet

James has been my go to guy for service of my vehicles, for many years. He is very professional, vey knowledgeable and is a great communicator. I rate him as a 10 out of 10 for providing great service ad for many years. He is very professional, vey knowledgeable and is a great communicator. I rate him as a 10 out of 10 for providing great service advice. More

My vehicle and myself have always been treated with respect and care. Josee has facilitated several maintenance and repairs on my 2011 Cadillac. She keeps you informed of every step and makes sure you respect and care. Josee has facilitated several maintenance and repairs on my 2011 Cadillac. She keeps you informed of every step and makes sure your vehicle comes back in pristine condition..I would highly recommend the dealership n Josee. More

Great dealership wonderful people there , great environment. People in the service depart are friendly and helpful and make you feel welcome. Great sales people there to answer your questions an environment. People in the service depart are friendly and helpful and make you feel welcome. Great sales people there to answer your questions and to chat with . They don’t make you feel pressured to buy a vehicle right away 😀 More

Concise and knowledgeable, easy to deal with, kept my costs low. Would deal with again costs low. Would deal with again More

I had a very pleasant experience dealing with Carlos. He was very pleasant and knew his stuff. He worked with me answering my questions making me feel very relaxed. Carlos is a very good at what he do He was very pleasant and knew his stuff. He worked with me answering my questions making me feel very relaxed. Carlos is a very good at what he does and I would recommend him to anybody looking for a vehicle. Big shut out to Carlos and Thank You. Carlos also texted me a few days after having my Trax to see how things were. Awesome More

Looking for a truck. Came to some dealership, not so good experience. but here, im the boss. Got a lot of option to pick in my own terms. Thanks to Mazin. Came to some dealership, not so good experience. but here, im the boss. Got a lot of option to pick in my own terms. Thanks to Mazin. More

There’s always some sort of issue with service. The service manager is extremely condescending and unhelpful for anything, Always. Mechanics recommend expensive, unnecessary parts and services all The service manager is extremely condescending and unhelpful for anything, Always. Mechanics recommend expensive, unnecessary parts and services all the time, don’t diagnose problem after several visits, and refuse to do necessary work, even when specifically requested. Complete lack of customer service. Gave them one last chance & they lied to my face about a very obvious problem & ignored another. Perfect place to go if you enjoy burning $100 bills, several at a time, then go on with your life, with nothing for it. They told me I need and entire power steering system, then no, you don’t. Needed brakes same day they were replaced, ignition coils replaced when it was the BATTERY, need to REMOVE the BUMPER to see openly visible area under it, refusing to acknowledge their other dealership in Sherwood Park documented doing a warranty repair that they did NOT do. And ignore you until the end of day thinking you will just pay and leave. Then the shop manager tells the advisor to change the paperwork after they give it to you, right in front of you!!! None of the service advisors ever call you back when they are “going to check into” something. You have to chase them. Whoever they need to speak to ALWAYS went home early, whether it’s the manager, an advisor, or the tech. ALWAYS. They have NEVER correctly diagnosed, nor fixed, a single thing, with numerous visits, but charge excessively every single time. I did speak to the previous dealership manager. He wasted over an hour of my time, while he chatted with staff, after a scheduled appointment time, then spent the entire conversation on his computer, then did nothing but offer to sell my vehicle for less than 1/3 of its value. Never responded after. More

Josée knows her stuff. She always understands what I need to get done and any problems that are found. I’m always comfortable with leaving my car at Lakewood. She always understands what I need to get done and any problems that are found. I’m always comfortable with leaving my car at Lakewood. More

Very clean and professional really made it easy to have my vehicle and washed would highly recommend taking your vehicle there my vehicle and washed would highly recommend taking your vehicle there More