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Lakewood Chevrolet
Edmonton, AB
2,322 Reviews
Good People -> Great Service
Our friendly and knowledgeable staff will treat you with respect and provide you with the best possible service at a competitive price. We succeed if you choose to return to Lakewood for all of your vehicle requirements and if you choose to refer your friends, family and associates to us.
We are looking forward to having you visit Lakewood Chevrolet in the near future.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:30 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 PM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:30 AM - 2:00 PM
Sunday Closed
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Showing 2,322 reviews
January 20, 2016
Good as always This is my third vehicle I have bought at Lakewood. They will work with you so you can get what you want. Lucky was awesome! This is my third vehicle I have bought at Lakewood. They will work with you so you can get what you want. Lucky was awesome! More
by ChevySheri
Employees Worked With
Dan Bass, Lucky Uppal, Federico Maya
Helpful January 20, 2016
Very good dealership After a few small issues, Kerry Russell tried his best to make sure I was totally satisfied. I highly recommend Lakewood as an all around dealership. After a few small issues, Kerry Russell tried his best to make sure I was totally satisfied. I highly recommend Lakewood as an all around dealership. Although we could not make a deal on a new vehicle, I do continue to service my vehicle with Lakewood. Just an important note that Mark (Technician) in the service shop is the most careful and precise tech I have ever met. More
by rilcoat
Employees Worked With
Other Employees :
Kerry Russell, Raj Sehgal, Corey Baker, Dan Boulet, Jacob Smith
January 18, 2016
Competent, knowledgeable, and friendly experience. Lakewood Chevrolet is the dealership, I purchased my 2 vehicles, and my husband purchased 2 trucks in the past, due to loyalty of your product. Past e Lakewood Chevrolet is the dealership, I purchased my 2 vehicles, and my husband purchased 2 trucks in the past, due to loyalty of your product. Past experiences I've had in your service department, were definitely to my satisfaction. Dan Bass, our salesperson, was a big part of the great experience, along with Banita, in the Finance dept, and Raelaine, in sales. They were knowledgeable, friendly and answered any questions I had, without hesitation. I will refer Lakewood Chev to all my friends and family. I love my new Trax! More
by petunia
Employees Worked With
Other Employees :
The receptionist was very pleasant, efficient, and transferred me promtly to my sales person...Dan Bass., Dan Bass, Raelaine Doherty
January 18, 2016
Amazing dealership Super friendly service that cheers you up everytime you come. They gave you the best deal that you can afford. The best dealer I've been so far. Super friendly service that cheers you up everytime you come. They gave you the best deal that you can afford. The best dealer I've been so far. More
by Jacob friesen2700
Employees Worked With
Robert Galarneau, Christina Carlson, Federico Maya
January 15, 2016
Lakewood- family The place where you are treated like family. Very happy with my Chevy trax also had purchased our up lander from Lakewood and won't go anywhere else The place where you are treated like family. Very happy with my Chevy trax also had purchased our up lander from Lakewood and won't go anywhere else for the next vehicle either. Thank you to all the staff at Lakewood for taking good care of us. More
by Coreen malloy
Employees Worked With
Dwayne Lucas
January 14, 2016
great experience Our experience with Raelaine and all the staff of Lakewood was great , everyone is very courteous and so welling to help at the time of purchasing and Our experience with Raelaine and all the staff of Lakewood was great , everyone is very courteous and so welling to help at the time of purchasing and after. We are enjoying our new vehicle immensely Andrea More
by Andreastewart
Employees Worked With
Dan Bass, Dwayne Lucas, Corey Baker, Raelaine Doherty, Christina Carlson
January 14, 2016
January 2106 I bought my previous vehicle at Lakewood in 2011. Over the years, I became comfortable relying on Dwayne Lucas in the service department which was m I bought my previous vehicle at Lakewood in 2011. Over the years, I became comfortable relying on Dwayne Lucas in the service department which was my primary reason for returning to Lakewood. I find Lakewood less intimidating than other dealerships and really appreciated dealing with female employees in the showroom/finance department. Both Raeline Doherty and Manita Bains were receptive to questions and pleasant to deal with. I enjoyed their enthusiasm and commend them on their customer service. I would recommend them to anyone looking for a vehicle. Constructive Feedback: I did find that the focus on the tech package, Onstar and Sirius was endless. I would have preferred more time focusing on the physical operation of the new vehicle (wipers, folding seats, airbags, sound system, menus for mileage/gas shifts) so that I didn't have to spend as much time physically going through my manual. The Sirius/Onstar features are all easily accessed online and on YouTube. I realize this is client specific, but for me, they were not the reason I chose this vehicle/dealership. I had a bad experience with Sirius with the previous car, and I am not interested in this feature. All I wanted to ensure was that there was an AUX jack and USB port for my non-bluetooth ipod which is my music/audiobook device. I do like the bluetooth for the phone very much. I am not interested in pursuing Onstar, so having to go through the registration process, was really annoying when I was eager to drive my new car away. As a social worker, I would suggest sensitivity training regarding the taking of photos. If a client does not want a photo taken, it may be that there may be safety concerns with having photos taken or posted on social media/websites. I appreciate that I have a choice to decline publication at this point, but I felt pressured to have photos taken at all. In my line of work, it is considered a cultural or privacy issue. I stopping by service as the tire pressure indicator was on. Dwayne inflated the tires a bit and seemed quite happy to answer few other mechanicall questions that I had. I give you my criticisms to improve your already exceptional sales and service. I hope that you know that I genuinely do enjoy working with all of your staff and will almost certainly choose Lakewood for my next vehicle. Many thanks. More
by ilbwendy
Employees Worked With
Other Employees :
Dwayne Lucas, Corey Baker, Raelaine Doherty, Federico Maya
January 12, 2016
Great dealership ! Everyone is very courteous and helpful and knowledgable about the vehicles. We purchased a suburban and it has been great! Would recommend to others ! Everyone is very courteous and helpful and knowledgable about the vehicles. We purchased a suburban and it has been great! Would recommend to others looking for a new vehicle. More
by Dtav1
Employees Worked With
Other Employees :
Dan Bass, Robert Galarneau, Corey Baker, Christina Carlson
January 12, 2016
Great people , very helpful and made sure I left with everything I expected. The kids loved that they were allowed to play with their balloons and even take one h , very helpful and made sure I left with everything I expected. The kids loved that they were allowed to play with their balloons and even take one home ?? Absolutely love the Equinox and have recommended it to friends and family. More
by Downsizedfromyukondenali
Employees Worked With
Raelaine Doherty, Christina Carlson
January 09, 2016
Great business and great people I buy a new vehicle about every 3 years and have dealt with many dealers in the city of Edmonton . Barb and I began our journey looking for a truck in I buy a new vehicle about every 3 years and have dealt with many dealers in the city of Edmonton . Barb and I began our journey looking for a truck in late 2015 and someone told us about Lakewood Chevrolet that they were a good company to deal with. We ended up buying from them and the service was great and very professional, with no pressure. Everything from the selection of the truck to the financing went very smooth. Our sales person Terri was awesome and very knowledgeable she guided us all the way through the transaction. Barb and I highly recommend Lakewood Chevrolet we will shop nowhere else now that we had a true taste of great customer service. Thank you Terri, Dan, and Christine for your great customer service and for your many follow ups to make sure we were satisfied. More
by Roadrash
Employees Worked With
Dan Bass, Christina Carlson, Terri-Anne McCauley
