Key West Ford Sales Ltd

Impressed from beginning to end We walked onto the used car lot and Harry introduced himself to us immediately. He listened to what we wanted and showed us trucks that met our requir We walked onto the used car lot and Harry introduced himself to us immediately. He listened to what we wanted and showed us trucks that met our requirements. He was with us through the whole purchase and after. He co-ordinated the courtesy car for the installation of the accessories purchased at the time of sale. The only wrinkle was the chip in the windshield. While it was supposed to be taken care of during the accessory installation, it wasn't and we were given the option of getting it fixed ourselves (and submitting the bill) or receiving a $25 gas card - which means that we have to find the time to fix the windshield that was chipped when we purchased the truck. However, overall, this is the first time that we have been happy with a dealership. We highly recommend Key West Ford. More

Amazing customer service. This is the second time i have purchased a truck from this dealer ship...will continue to do so each and every time. Great people great place and the This is the second time i have purchased a truck from this dealer ship...will continue to do so each and every time. Great people great place and they help you not them selves. More

Accommodating My experience purchasing my vehicle from Ryan was good. He was prepared with multiple vehicles to show me when I arrived, and was easily able to resc My experience purchasing my vehicle from Ryan was good. He was prepared with multiple vehicles to show me when I arrived, and was easily able to reschedule when I needed. He was knowledgeable and pleasant to deal with and seemed genuinely concerned with ensuring I was happy with the vehicle I left with. Gurj was professional and efficient and very pleasant to deal with. More

Great value and great dealership Purchased my vehicle with Ryan and he is very knowledgeable with the vehicle compare to other sales I’ve talk to in different dealerships. Great servi Purchased my vehicle with Ryan and he is very knowledgeable with the vehicle compare to other sales I’ve talk to in different dealerships. Great service and Michael was very accommodating with me as I wanted to pick up the vehicle a day before my schedule delivery. Highly recommend whoever is interested in purchasing any vehicles to find Ryan or Michael, you won’t be pressured into a sale if you are not comfortable with it. Thanks guys I will defiantly stop by for my next Ford! More

2015 fussion My girlfriend and i financed a 2015 ford fussion and we are loving it. Great customer service from all emplyees and a general welcome feeling. My girlfriend and i financed a 2015 ford fussion and we are loving it. Great customer service from all emplyees and a general welcome feeling. More

friendly and helpful Really had time for us as a customer and took us on a way longer test drive than most dealerships allow. Very helpful and not pushy in anyway. Highly Really had time for us as a customer and took us on a way longer test drive than most dealerships allow. Very helpful and not pushy in anyway. Highly recommended More

Smiles. Trust. Honesty. Respect Most dealerships I have gone through have an atmosphere of minions wanting AND needing to pinch your pocket before caring about what suits me or means Most dealerships I have gone through have an atmosphere of minions wanting AND needing to pinch your pocket before caring about what suits me or means most to me. Here at Key West and the help of Ryan Leverette I came in and felt right at home. He was like a big brother. Always asking the right questions. Very informative and the most important part Telling you the honest truth about a vehicle problems and or advantages . In my case It really helped to finalise my decision to purchase my vehicle. So Thank-You. Ryan and the Key West Ford team to make mind up. And now I'm thoroughly enjoying it with no regrets. More

Excellent Customer Service Before And After The Sale! My experience with Ryan Leverette at Key West Ford was and continues to be fantastic! Ryan is the Internet Sales Manager at Key West Ford and he co My experience with Ryan Leverette at Key West Ford was and continues to be fantastic! Ryan is the Internet Sales Manager at Key West Ford and he contacted me very quickly after I showed interest in a vehicle on their website. When he called, I told him exactly what I was looking for and how much I wanted to spend and he found the me the Escape that exactly matched my criteria! The sales process with him was fast and easy. Even after the sale, his service has been great. He has been very helpful with any questions I have had about the vehicle. I also dealt with Jag Dhillon at Key West. Jag was also very helpful in showing me the vehicle and explaining to me all the features. Buying a car from a dealership can be very uncomfortable and the sales people can be overly eager to sell you something more than what you may want, but this is not the case with the staff at Key West. They made me feel very comfortable throughout the whole process. I would definitely recommend dealing with Ryan and Jag if you are looking for a new or used vehicle. More

Great vehicle, good dealership The team did a great job amidst a busy day to make the purchase experience as smooth as possible. I was a bit overwhelmed with the amount of details i The team did a great job amidst a busy day to make the purchase experience as smooth as possible. I was a bit overwhelmed with the amount of details in all the contracts, insurance and warranty options, so it was a very long day, but Michael and the folks at Key West did their utmost to take care of me and get the best deal for my 2007 Toyota Yaris. Thanks for the hard work! I love my new vehicle! More

Excellent Ford Dealer Buying a new vehicle is a stressful endeavour; especially when you are shopping for a vehicle for your in-laws who don't necessarily agree on what the Buying a new vehicle is a stressful endeavour; especially when you are shopping for a vehicle for your in-laws who don't necessarily agree on what they need or want. We went through several dealers and manufacturers who simply were trying to sell their vehicles, not considering whether the vehicle or the packaged options suited the needs of my in-laws. When we met Tyler at the dealership, he first listened to what we were looking for, what was important to my in-laws. Then he showed up a Ford Escape which my father-in-law immediately fell in love with. He loved all the features and gadget on the Escape that the Japanese car equivalents did not have. With that knowledge, Tyler led us to a Titanium Edition. One that had everything that my father-in-law wanted. Tyler took us for a test drive, one where he took ample time to explain all the features and benefits of owning an Escape. When we settled on a price with the aid of Flynn and Kam, we purchased the vehicle. Everything went smoothly through the business office and they arranged the transfer of insurance from the Honda Civic we traded in. Once the car was prepped and cleaned, Tyler help us move everything from the old car to the new one. Then he spent about 30 minutes explaining all the different features and how to control them to my father-in-law. He even set up the phone pairing and home locations for the navigation system for him. The process took linger than I anticipated but it was all worth it, time well spent where my father-in-law felt comfortable with his Ford Escape. Thanks Key West Ford for a great experience. It is no wonder that you guys sell more Fords that any other dealer in the province. More