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Key West Ford Sales Ltd

New Westminster, BC

3.9
1,007 Reviews
Welcome to Key West Ford, the premier Ford dealership in the Lower Mainland! Family-owned and community-focused, we're proud to offer the region's largest in-stock selection of Ford Mustangs, F-150 pickups, and electric vehicles. As Canada's only Ford dealership with a dedicated EV Experts department, we provide specialized guidance for electric vehicle buyers. Our experienced sales team-many with 35+ years in the industry-is committed to making your experience seamless, offering knowledge, professionalism, and our Buy With Confidence warranty on all used vehicles. At Key West Ford, customer satisfaction and community support drive everything we do.
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301 Stewardson Way

New Westminster, BC

V3M 2A5

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Showing 1,007 reviews

December 08, 2016

Very helpful and responsive! Just wanted to take the time to explain to you why this dealership and gentleman stands so far out from the rest. Made me feel very comfortable with v More

by ScottyKnows
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Nokes
Dec 09, 2016 -

Key West Ford Sales Ltd responded

Hi ScottyKnows, Thank you very much from all of us here at Key West Ford for your amazing review! It mean a lot to us to hear you had such a great experience and Michael and the team were able to make this as easy as possible for you and that you were made to feel comfortable and informed. We hope you're happy with your purchase and we look forward to seeing you again. Happy Holidays! From Your Key West Ford Team

December 06, 2016

Good experience The sales staff were very helpful , Rob my salesmen didn't feel like a car salesmen at all . The rest of the stuff including Ivan , Raven and Nick in More

by Bootsi88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Vanoverschot
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ivan Matulik, Gurj Khera, Raven Moore, Nicholas Terezakis
Dec 06, 2016 -

Key West Ford Sales Ltd responded

Hello Bootsi88, It sounds like you had a great team here working alongside you. We'll be sure to pass your review and kind words to the team. Thank you for taking the time to leave us a review and for choosing Key West Ford. Please keep in touch, we look forward to seeing you again. Sincerely, Your Key West Ford Team

December 05, 2016

Simply outstanding! Michael and all the staff at Key West Ford were so helpful an informative in purchasing my pre-owned 2015 Ford Focus. I was shocked at how quickly the More

by isaackj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle Kellough
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Nokes, Nicholas Terezakis, Natalia Grand-Maison
Dec 05, 2016 -

Key West Ford Sales Ltd responded

Hi isaackj, Thank you for taking the time to leave us such a great review. We'll make sure we share this with Michael, Michelle, Nicholas and Natalia. Thank you for choosing Key West Ford and letting us be a part of your experience finding the perfect car. We hope you enjoy it and share pictures! Sincerely, Your Key West Ford Team

December 01, 2016

SECOND TIME HAPPY This is my second purchase with Michael Nokes he is wonderful , his experience, great personality, knowledge and ability to treat people with respect More

by seawatt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Nokes
Dec 01, 2016 -

Key West Ford Sales Ltd responded

Hi seawatt, Thank you for your continued business and for choosing Michael and Key West Ford. We're excited that you chose to come back and that we could continue to provide you excellent service. Enjoy your new vehicle and please keep in touch. We hope to see you again. Happy holidays! Your Key West Ford Team

November 29, 2016

superb service After shopping around multiple dealerships and brands of trucks, i decide on getting myself a Ford F150. I wasn't in to much of a rush to buy, but w More

by Duff89
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Leverette, JR Morales
Nov 29, 2016 -

Key West Ford Sales Ltd responded

Hello Duff89, Thank you for choosing Key West Ford for your recent F150 purchase. It sounds like you were in good hands with Ryan and JR, we're glad to hear you had a great experience selecting the right truck for you. Thank you for taking the time to leave such a great review as well, we really do appreciate it! Enjoy your new truck, please keep us up to date on how you're enjoying it and we look forward to seeing you again. Best regards, Your Key West Ford Team

November 27, 2016

sales process I was treated extremely well. Robert Antoniak provided answered all of my questions in a clear and concise manner. He was extremely knowledgeable ab More

by Rosco1804
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Robert Antoniak
Nov 28, 2016 -

Key West Ford Sales Ltd responded

Hey Rosco1804, Thank you for your great review! It makes us very happy to hear you had a great experience with us and that you weren't pressured. We'll be sure to share your review with the team here. Thank you for choosing Key West Ford. Sincerely, Your Key West Ford Team

November 25, 2016

tne best experience for me I was dealing with Michael Nokes and thru the whole process he delightful ,honest ,trustworthy , and totally dedicated to me and my needs. I was a bit More

by diehard 1955
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Nokes, Nicholas Terezakis
Nov 25, 2016 -

Key West Ford Sales Ltd responded

Hello diehard 1955, Thank you very much for taking the time to share your experience with us here. We appreciate you taking the time to do so. We're here whenever you're ready to come back and visit us again. We look forward to having the opportunity to see you again. We hope you have a great weekend and we thank you once again for the review and for choosing Key West Ford. Sincerely, Your Key West Ford Team

November 25, 2016

Jeremy " Is the man " Started looking for a truck in the summer . Jeremy listened to our needs and kept is informed of any vehical that met our needs when something was to More

by B&K
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy Nguyen
Nov 25, 2016 -

Key West Ford Sales Ltd responded

Hi B&K, Thank you very much for choosing Key West Ford for your most recent truck purchase. We'll make sure we pass your kind regards to Jeremy. Enjoy the new truck, please share some photos with us of your adventures, we'd love to keep in touch. Thank you for taking the time to share your experience here with us, we appreciate your time and business. We look forward to seeing you again. Best Regards, Your Key West Ford Team

November 17, 2016

Good exprience Buying a vehicle is always a little stressful. Peter made my experience comfortable, listened to my concerns and worked together. Ivan assisted in com More

by fairlane427
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle Kellough
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ivan Matulik, Peter Olson
Nov 21, 2016 -

Key West Ford Sales Ltd responded

Hello fairlane427, Thank you very much for choosing Key West Ford for your most recent vehicle purchase. You're right, it can be a tough task trying to choose the perfect vehicle for you and your family, we're really happy to hear that we made the process as easy as possible for you. Thank you for your wonderful review. Enjoy your new vehicle. Sincerely, Your Key West Ford Team

November 08, 2016

Terrible dealer They sold me a 2012 focus LEMON and wouldnt replace the vehicle within the month period. They avoided my calls and wouldnt return messages until the m More

by Pissedoff
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
I dont remember. I believe it was jeremy, Jeremy Nguyen
Nov 08, 2016 -

Key West Ford Sales Ltd responded

On behalf of all of us here at Key West Ford, we are sorry to hear you've had a negative experience with your 2012 FOCUS and haven't been able to find a resolution to your issue. I would ask that you contact our Customer Service team directly at (888) 308-8079 at your convenience and provide us with your information so we can help address your concerns as quickly as possible. We sincerely value your business and hope to be of service to you again in the future. Sincerely, Your Key West Ford Team

Nov 09, 2016 -

Pissedoff responded

You already have all my information, I BOUGHT THE CAR FROM YOU!!!! You guys continuesly act like you know nothing and its really frustrating. Im at the point now where im gunna leave the car at your doorstep and wash my hand of this whole ordeal and take the credit hit

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