Key West Ford Sales Ltd

"Great Experience" Dealing with Robert as my salesperson was a relief, the high pressure you would expect was non existent, and everything was presented to my wife and I Dealing with Robert as my salesperson was a relief, the high pressure you would expect was non existent, and everything was presented to my wife and I very friendly and professional. All my questions were pretty much being answered before I asked them, There were a few concerns about the pre-owned vehicle I was about to purchase and all those concerns were taken care of, no questions asked...most excellent experience with a big dealership for my wife and I, I would highly recommend seeking out Mr. Klaus for his above and beyond customer service...Thanx Key West Ford ! More

Very helpful Robert helped me decide which model best fit my needs and took the time to test drive a couple of cars. Overall, it was a relaxed and professional exp Robert helped me decide which model best fit my needs and took the time to test drive a couple of cars. Overall, it was a relaxed and professional experience. More

Excellent Well my only complaint was my finance was very high compared to my mate who had just purchased the same truck with worse credit but a different time o Well my only complaint was my finance was very high compared to my mate who had just purchased the same truck with worse credit but a different time of year and different place More

Awesome experience I came to Key West Ford to browse the used vehicle inventory with no real intent to buy. Robert Klaus was my salesman,he was honest about the cars con I came to Key West Ford to browse the used vehicle inventory with no real intent to buy. Robert Klaus was my salesman,he was honest about the cars conditions, made my daughter and myself fell comfortable and i never felt pressure to buy. Robert and the staff renewed my faith in the dealership experience. More

Excellent The people I dealt with here Jeremy, Calvin and Amanda were easy and excellent and extremely helpful and friendly and accommodating . This was my seco The people I dealt with here Jeremy, Calvin and Amanda were easy and excellent and extremely helpful and friendly and accommodating . This was my second purchase from this dealership and I would recommend it to anyone. More

Excellent experience purchasing our first new vehicle My spouse and I actually came to Key West Ford without the intention of buying a vehicle. Although we were shopping around for vehicles that day, we h My spouse and I actually came to Key West Ford without the intention of buying a vehicle. Although we were shopping around for vehicles that day, we had visited another dealership earlier and found a vehicle we liked. We basically came to Ford to kill some time and take a quick look at their vehicle selection. We had owned two used Ford Focus' in the past and had been very happy with them so thought it couldn't hurt to look. Well, we had barely reached the parking lot when Robert swooped in and introduced himself. He asked us what we were looking for and when we mentioned the numbers given to us for the vehicle at the other dealership, all he said was, "I can do better than that." Long story short, he did much better. Because we knew we were car shopping that day, my spouse and I had mentally prepared ourselves for the typical, sometimes aggressive car salesperson speeches. This wasn't the case with the folks at Ford. Robert was incredibly patient, honest, and respectful. He showed enthusiasm and a willingness to please. The entire process was smooth and stress-free. From test-driving multiple vehicles and picking the right one for our needs with Robert, to talking numbers with Nicholas, we couldn't have been more impressed. One small gesture that was incredibly appreciated, was when Ivan came to personally shake our hands and thank us for our business. Key West Ford won us over. I have even called the dealership we visited earlier that day to give them some instruction on how to provide solid customer service, using Key West as an example. We're happy to give our business to Key West Ford, and even more happy that buying our first brand new vehicle was such a seamless and exciting experience. Thank you to everyone at Key West! More

2008 Edge Purchase Robert Antoniak worked with us to get our deal done! He is very personable and was fair. Great customer service and we were well taken care of. Wou Robert Antoniak worked with us to get our deal done! He is very personable and was fair. Great customer service and we were well taken care of. Would definitely come here again. More

What a great experience! I just purchased a new car from Key West Ford. My experince at the dealership was beyond expectations. Robert has a great personality, easy to talk to I just purchased a new car from Key West Ford. My experince at the dealership was beyond expectations. Robert has a great personality, easy to talk to, he's very knowledgeable and his people skills are outstanding! Thank you Robert for all your help and for making this process so smooth and enjoyable. Hope to do business with you and Key West Ford again! Marian. More

Great team at Used car department! I bought a couple of cars from Chris, Prash and their team at the Pre-owned dept. these guys are a great team. They are very nice, knowlegable and h I bought a couple of cars from Chris, Prash and their team at the Pre-owned dept. these guys are a great team. They are very nice, knowlegable and has picked the right cars for my wife and for myself. Service personnel named Tony has been very helpfull aswell. No problem here. Great people! Key West Ford is the best dealer I've experience so far. More

New f-150 Salesman was polite, not pushy at all and found us the right vehicle right away. Inventory was huge and sales and finance staff very helpful Salesman was polite, not pushy at all and found us the right vehicle right away. Inventory was huge and sales and finance staff very helpful More