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Key West Ford Sales Ltd
New Westminster, BC
1,007 Reviews
Welcome to Key West Ford, the premier Ford dealership in the Lower Mainland! Family-owned and community-focused, we're proud to offer the region's largest in-stock selection of Ford Mustangs, F-150 pickups, and electric vehicles.
As Canada's only Ford dealership with a dedicated EV Experts department, we provide specialized guidance for electric vehicle buyers. Our experienced sales team-many with 35+ years in the industry-is committed to making your experience seamless, offering knowledge, professionalism, and our Buy With Confidence warranty on all used vehicles. At Key West Ford, customer satisfaction and community support drive everything we do.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 6:30 AM - 6:00 PM
Tuesday 6:30 AM - 6:00 PM
Wednesday 6:30 AM - 6:00 PM
Thursday 6:30 AM - 6:00 PM
Friday 6:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 6:30 AM - 6:00 PM
Tuesday 6:30 AM - 6:00 PM
Wednesday 6:30 AM - 6:00 PM
Thursday 6:30 AM - 6:00 PM
Friday 6:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,007 reviews
February 10, 2021
A surprisingly easy buying experience. Our knowledgeable salesman Allen was very patient with my wife and I. The nice young lady in finance was engaging but not pushy. Insurance was pleasant and a breeze. Y salesman Allen was very patient with my wife and I. The nice young lady in finance was engaging but not pushy. Insurance was pleasant and a breeze. Yes, I recommend Key West Ford. More
by Nasty
Employees Worked With
Allen Prpic, Natalie Donohoe
January 30, 2021
Very happy with the service that we received from everyone! Jag, Kal, Natalie & Jeff were amazing to work with. Would recommend to anyone! Thank you! everyone! Jag, Kal, Natalie & Jeff were amazing to work with. Would recommend to anyone! Thank you! More
by Jen Dobson
January 29, 2021
Very bad service! Liars!.Took it for service on Thursday Very bad service! Liars!. Took it for service on Thursday at 10 am (1hr-2hr) they said they couldn’t have it ready that day, so I had to leave it ove Very bad service! Liars!. Took it for service on Thursday at 10 am (1hr-2hr) they said they couldn’t have it ready that day, so I had to leave it overnight and it was ready to be picked up at 11am. I had to reschedule many appointments I had already made.! Very rude and unprofessional. Then I had to pay $234 for just inspecting my 2013 Ford Fiesta that has a problem with the transmission and always has had since the first day of purchase, and there even an ongoing lawsuit against Ford for defective transmission in these models. They said it’s not the transmission and it’s they have to undergo more inspections that require more time and it’s gonna cost me more! They ended up making excuses about this problem and I ended up having the same problematic defective and dangerous vehicle. Then they said they have washed it and ready for me to pick up. They didn’t wash it! It was al dirty upon picking up! I have pics to prove. Ford is a horrible company and have many problems with their vehicles. It has caused me great financial loses as well as wage from my employment due to this vehicle, I use my car for work ( I work in it, from it ) it’s my work tool and equipment. More
by jn
Employees Worked With
Don’t have a name of a specific person. I’m rating the entire location
January 21, 2021
For the first time in 5,(count them), 5 decades it was a pleasure, as a single senior woman to buy a car. It was a fun, happy experience working with Jake and then Nikki. I felt listened to and cared about. pleasure, as a single senior woman to buy a car. It was a fun, happy experience working with Jake and then Nikki. I felt listened to and cared about. Too bad Covid prevented hugs but hugs to both of them. Even the reception lady and gentleman who transferred my insurance made it an all-round positive experience. Thank you all. More
by Lynn
Employees Worked With
Nikki Cunnigham, Jake Hammersley
December 20, 2020
Key west Ford treat u like family but they are nice to you! All the staff from sales and finance to auto insurance are knowledgeable you! All the staff from sales and finance to auto insurance are knowledgeable More
by Jamesvillain99
December 19, 2020
Great service from Jag. I had a lot of questions and concerns about purchasing a Ford and Jag was very informative and was able to answer all of my questions. concerns about purchasing a Ford and Jag was very informative and was able to answer all of my questions. More
by Parm
Employees Worked With
December 18, 2020
i had a very good deal on my new ford explorer. special thanks to JAG DHILLON in his awesome service with us. he didn’t stop taking care of us until the transaction is finish. thanks to JAG DHILLON in his awesome service with us. he didn’t stop taking care of us until the transaction is finish. More
by ellis_julian
December 08, 2020
The Key West Ford deserves 5 stars for the service and nice and very polite personnel. It was a pleasure to have contact with everybody. nice and very polite personnel. It was a pleasure to have contact with everybody. More
by matkoilla
December 04, 2020
Jag was excellent. I had a great sales experience, first via text and then in person. He let me know when the ride I was seeking came in, and we went through the financing ahead of time so I didn’t come in via text and then in person. He let me know when the ride I was seeking came in, and we went through the financing ahead of time so I didn’t come into the city until I knew everything was a go. More
by Josh
November 19, 2020
Very pleased with my experience at Keywest. I’m would recommend their dealership, the staff was amazing and not pushy at all. I was in a hurry and the finance department zipped up the paperwork in a hurr recommend their dealership, the staff was amazing and not pushy at all. I was in a hurry and the finance department zipped up the paperwork in a hurry , very pleased More
by Jerryjensen6
Employees Worked With
Allen Prpic
