Kelowna Chevrolet

This is the very first time that I have ever left a review for anything. My wife and I purchased a new C8 Corvette Z51 convertible while on vacation driving around B.C., Alberta and Alaska note several review for anything. My wife and I purchased a new C8 Corvette Z51 convertible while on vacation driving around B.C., Alberta and Alaska note several months ago. We came across several dealerships in our travels which were all very good. What made us satisfied with the purchase of the car from the Kelowna location was based on several factors. Price as you may have guessed. FYI. We felt we did not get a screaming deal that was a once in a life time opportunity. But a price that was better than the next. In the price was swapping out some wheels that my wife liked and there were some extras that I am sure no other purchaser had ever requested from them in the past included. On our travels I could not make it on my own to see the car and pick it up so they sent a super nice lady named Joy to get me in Merritt (3-hour drive round trip for her). At this time, I have not purchased the car. After getting there and inspecting the car I noticed that only 3 of the extras that I wanted were in the car as I requested. I did not make any comments and the sales person reassured me that they would ship the other items to me at a later date. Which they did ship them down to our location in the lower mainland. Plus, while picking up the car I had several technical question about the car for track purpose that the service manager nailed them for me. About 7 weeks later my wife saw a letter on the back of the car broken that I had missed when picking up the car. They took care of that as well sending me a letter package with the word “Corvette” and said they would arrange the local dealer at our location to install it. But it was a simple fix so I took care of it myself. I hate lawyers, dealerships and car sale people. But these guys from the start with an e-mail from my phone driving along in Alberta to replacing the letter on the car weeks later are not bull xxxxters and they do what they say. So if you want to get a car buy it from them without getting a stick rammed up your you know where. Best Regards Kim More

I really enjoyed my salesman Lucas, he went above and beyond. The dealership however was not fair with my trade in value..I put over $25,000.00 maintenance into my 2003 duramax diesel, plus it had an aw beyond. The dealership however was not fair with my trade in value..I put over $25,000.00 maintenance into my 2003 duramax diesel, plus it had an awesome winch, iron cross bumper, no rust and so much more.. this dealership only gave me $2,500 trade in value!!! Horrible. I live 11 hours away. I got home and saw the same truck sold for $16,000.00. Book value is $11,000.00..this dealership wouldn't even provide me with 50% off voucher for 1st time oil change at my local dealership, nor returning my phone calls. I'm trying to let them know that my used 2018 chevy trax that I just paid this dealership $24,000.00 for is acually falling apart after driving it for 3 weeks... More

There was an error in $ amount with the agreed trade in value. This was eventually corrected by Leah Babington. TYVM. The manager did not act swiftly on correcting this error which lead to much anxiety. value. This was eventually corrected by Leah Babington. TYVM. The manager did not act swiftly on correcting this error which lead to much anxiety. I am enjoying my new 2024 Trailblazer. More

If there was an Olympic sport for car shopping, I'd be the gold medalist in saying 'no' to everything. Chris Gagel, the ridiculously good-looking salesman who somehow managed to convince me, the world's p the gold medalist in saying 'no' to everything. Chris Gagel, the ridiculously good-looking salesman who somehow managed to convince me, the world's pickiest buyer—to drive off the lot with a smile and a brand new 2025 Chevy Equinox. Only took turning his ideas down for a week. I walked in with a list of demands longer than a Walmart receipt, and an attitude that screamed “I don’t want to be here.” Chris met each one of my rejections with a grin that could melt a snowman in July and an unwavering determination to find the perfect car… or truck… or whatever I was feeling in that moment. After rejecting what felt like the entire inventory, and some creative suggestions that Chris thought were the best ideas ever, he FINALLY had an idea he thought would knock my socks off. I thought his grand idea was a rude joke to try get me out of there. I may as well have just become an employee at that point. I can’t believe I was out-charmed by a salesman…Thanks, Chris! And very honourable mention to Trevor Neely for his efforts as well! More

We purchased a vehicle in 2019 from Alvin by phone! !! (We lived in Winnipeg). He was a man of his word and when I arrived, he picked me up at the airport and had my 2010 Camaro (Transformer edition) ga !! (We lived in Winnipeg). He was a man of his word and when I arrived, he picked me up at the airport and had my 2010 Camaro (Transformer edition) gassed up, clean, and ready for it’s journey home!!! He was an absolute pleasure to deal with! More

Robin was great to deal with. We bought a new Equinox e.v. which had a small scratch on the back on the back. It ended up being repainted. The repair job and car rental were taken We bought a new Equinox e.v. which had a small scratch on the back on the back. It ended up being repainted. The repair job and car rental were taken care of promptly. He was always available to answer any questions and got things done right away.I would not hesitate to deal with Robin again. Paul Bulbeck More

We had a minor problem after we took delivery of our new Trax. I brought the matter to the attention of Tanner Caouette. The matter was resolved to our complete satisfaction. Thank you Tanner / Chad and V Trax. I brought the matter to the attention of Tanner Caouette. The matter was resolved to our complete satisfaction. Thank you Tanner / Chad and Vanessa. Five star customer service, five stars well deserved . More

Always a pleasure dealing with Trevor and his sales team! I will continue to purchase vehicles from them for sure. I will continue to purchase vehicles from them for sure. More

Chad and the team at Kelowna Chev looked after us well. Helped us find the perfect truck for our family and we couldn't be happier. Chad took the time to help us find what we needed and made sure every det Helped us find the perfect truck for our family and we couldn't be happier. Chad took the time to help us find what we needed and made sure every detail was taken care of with exceptional service and professionalism. Thanks again to yourself and Tanner for a great experience and a great truck. Highly recommend this team. More