Kelowna Chevrolet

Great Dealer and staff The staff were very approachable and knowledgeable. The inventory selection is huge. The process for purchasing was smooth and they made every effort The staff were very approachable and knowledgeable. The inventory selection is huge. The process for purchasing was smooth and they made every effort to keep me informed and get me the vehicle I wanted. More

Great! Kris Andres was very helpful and always quick to answer my questions, great communication. Thanks for the awesome Truck!! Jason was straight forward Kris Andres was very helpful and always quick to answer my questions, great communication. Thanks for the awesome Truck!! Jason was straight forward and easy to work with. More

If you don't have a job they will get you financed Talk about crooks, I went in and told them I didn't have a job and I got the let me worry about that from Tim......and wow all of a sudden I have a jo Talk about crooks, I went in and told them I didn't have a job and I got the let me worry about that from Tim......and wow all of a sudden I have a job I've never heard of. My salesman Kris told me that we have lot's of people that don't work that get approved....if your credit is great don't worry about it. The guy that said he was the owner Clayton is not he lied and what a surprise as they all did. What a joke now I have a vehicle I can't pay for and I DON'T HAVE A JOB!!!!!!!! My credit is ruin...they are crooks don't go there, BE WARNED! More

Terrible Experience Started out good but became absolutely terrible experience. Not up front about pricing and fees. Deal was 98% complete when extra fees were introduced Started out good but became absolutely terrible experience. Not up front about pricing and fees. Deal was 98% complete when extra fees were introduced. Treated very rude, threatened, delayed responses. Very deceiving about there fees. Dealer fees are very high even on used vehicles. Tim Muise? more like "Tim the Fuse" he snapped when I questioned the documentation fee. More

Poor installation of breaks After having brand new breaks installed last summer (in order to pass inspection), they still shook while breaking. I went in twice to have "visual in After having brand new breaks installed last summer (in order to pass inspection), they still shook while breaking. I went in twice to have "visual inspections" and was told they looked fine. I was told it was the rear wheel bearing that was shot and was the reason for the wobbling while breaking. I was quoted over $600 to have that fixed. I got it fixed elsewhere for half the price. After having the bearing fixed, my breaks were still pulling. Since the entire breaking system was installed less than a year ago by Don Folk I continued to use them as they said they were fine. This last weekend (a year with my new breaks) I drove to Vancouver with my 3 month old Son in the back seat. It was terrifying! There was no way we could have come to a complete stop, if we had to, on those mountain roads. My boyfriend and I were furious. The breaks were pulling so heard they sounded like they were knocking. I've now been told by another shop, I need new front rotors and pads. $600. Terrible and expensive experience Don Folk. I also had to come back 4 months after my break install(Last Oct.)and ask the manger(Allan) to complete a break fluid flush I had paid for while getting the new breaks installed, as I went for an oil change in October at Great Canadian Oil Change and was told my break fluid was black and gunky, which I got out and saw for myself. Allan said "I'll never say my guys didn't do something, but to keep you happy we will give your breaks another flush and fluid change." I'm so disappointed and broke from the experience with this dealership. Whether new breaks were actually installed or not, something wasn't done right and they were not 100% at any time. Nor were they safe. This is a BC Safety Inspection location, isn't it? Shameful! (Derek P. was awesome in costumer service though, great guy!) More