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Islington Chrysler Dodge Jeep Ram FIAT - Service Centre
Toronto, ON
62 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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62 Reviews of Islington Chrysler Dodge Jeep Ram FIAT - Service Centre
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March 07, 2017
Customer Service is alive and well :) Everything went smoothly, from the first phone contact through to the service deliver. I let them know I needed to leave at a certain time, and they a Everything went smoothly, from the first phone contact through to the service deliver. I let them know I needed to leave at a certain time, and they assured me they'd accomodate that, and they did. Clean good waiting room with free wifi for working while waiting. Pleasant and efficient customer service. More
by MDC
Employees Worked With
Other Employees :
A woman whose name starts with an H but I can't remember!
Helpful December 14, 2016
Awesome service Calvin! I had an issue with the roof liner on my brand new 2016 Dodge Challenger. Calvin, with the service department at Islington Chrysler, was extremely hel I had an issue with the roof liner on my brand new 2016 Dodge Challenger. Calvin, with the service department at Islington Chrysler, was extremely helpful and easy to deal with. He arranged to have the roof lining replaced, without any issues or stress. He was friendly and courteous, which was unexpected based on previous experiences with other Chrysler Dealers. More
by RYB
Employees Worked With
Calvin Damian
November 26, 2016
Helped me right away, didn't charge me anything. I had a small dent on the side of my Fiat but it prevented the door from opening properly. Serge from the Service Dept helped me right away, without a I had a small dent on the side of my Fiat but it prevented the door from opening properly. Serge from the Service Dept helped me right away, without an appointment. They popped out the dent, no charge. They were also very kind and helpful. I highly, highly recommend this dealership. It's been a great experience so far, and the staff seem straightforward and honest. So happy :) More
by Renee S.
Employees Worked With
July 26, 2016
Best service ever. I would like everyone to know how great thee people are. As a female I was not treated as a dumb women. They took there time to listen to me describi I would like everyone to know how great thee people are. As a female I was not treated as a dumb women. They took there time to listen to me describing the problems I was having with my van and also explain to me everything that was done. I received politeness and respect from Calvin Damian on the service desk along with friendly and respectful attitudes from The service manager, Elvin Etcubanez. This respectful attitude was also received from the mechanics, teller and salespeople. Thank to everyone on staff at Islington Chrysler. Marie Wagar More
by cablemum
Employees Worked With
Other Employees :
Elvin Etcubanez, Donato Ferrante, Nigel Fuentes, Calvin Damian
July 11, 2016
Wow! That was great. Had to get A/C done. Price competitive and awesome service and shuttle was great. Had another small issue within a few days, even though it wasn't the Had to get A/C done. Price competitive and awesome service and shuttle was great. Had another small issue within a few days, even though it wasn't their fault they fixed it at no cost! Who knew service still existed. Thanks. More
by Dave C
Employees Worked With
Michael Creighton
April 25, 2016
Great Shuttle Driver Chrysler Islington Shuttle driver is a great guy with a great experience who knows all the streets and picks up the customer in a quick time with a sm Chrysler Islington Shuttle driver is a great guy with a great experience who knows all the streets and picks up the customer in a quick time with a smile on his face. I wish there were more drivers like him More
by Hasan S
April 16, 2016
If you are a women they will con you I used to go to this dealership. They were amazing ( at first ) until they get your money. For example: I bought the extended warranty for my used 2 I used to go to this dealership. They were amazing ( at first ) until they get your money. For example: I bought the extended warranty for my used 2008 Jeep Patriot and I went there all the time for annual oil changes. If you didn't know already, this model is famous for needed to have it's ball joints replaced ( and at a hefty cost too) the extended warranty was to cover that should it need replacement. Every time I went to get an oil change I always asked " What is the current condition of the ball joints?" they always said it was good. I kid you not the next time I went there my warranty JUST expired 20km ago and all of a sudden "the ball joints are in poor condition and need replacing" I wish I could stop there. Also, I went to this dealership to investigate a noise that was coming from the engine area. THEY WENT AHEAD and worked on my vehicle WITHOUT MY CONSENT and then slapped me a bill and expected me to pay for a service I did not authorize. This is illegal and unethical. I let the manager know and all I got was a couple of free oil changes on the house. What a joke. More
by Swindled
Employees Worked With
April 01, 2016
Taking customer service to a whole new level I had my 2015 Dodge Viper that I purchased from Islington, in for a minor recall. All of the staff at Islington Chrysler are very professional. Prompt I had my 2015 Dodge Viper that I purchased from Islington, in for a minor recall. All of the staff at Islington Chrysler are very professional. Prompt and courteous service at its best. The sales experience was top notch as well as the service experience. I would highly recommend Islington Chrysler to anyone considering a Chrysler product. More
by Mr. Viper
December 28, 2015
Great sales department but below average service department Really pleased with way sales department. On other hand Service department is appointment based but even after you go in with appointment vehicle is n Really pleased with way sales department. On other hand Service department is appointment based but even after you go in with appointment vehicle is not touched for hours. Even a regular oil changes takes 2 hours plus. If you plan to come here to get vehicle serviced be prepared to wait for 3-4 hours minimum. Will never recommend coming here for getting vehicle serviced. More
by Jot
Employees Worked With
Mike, charles, Samuel Barclay
November 24, 2015
Emergency Tire repair We had an emergency tire repair needed, as our tire stem valve stuck to the cap and when we loosened the cap, all the air came streaming out. I had f We had an emergency tire repair needed, as our tire stem valve stuck to the cap and when we loosened the cap, all the air came streaming out. I had filled the tire best i could with our compressor, and got another cap on to get to the dealer. When I got there, Elvin and Calvin got my truck in right away so the tire wouldn't go totally flat and possibly ruin the tire and/or rim. Just like all our maintenance visits, they got me in and taken care of as quickly as possible, and, everything was completed, and charged, as promised, No hidden costs or issues. Being in a situation where our truck was basically stuck, and in jeopardy of further, more expensive, costs to us, the service department took care of us as quickly as possible, with the utmost compassion to our concerns, as they always do. Considering this was a small charge, and other more expensive jobs they could be doing and making more money, the urgency of our issue, to make sure of no further damage, was more important than making more money. That is hard to find nowadays, and is greatly appreciated. Great job as always, everyone in the service department More
by Happy Jeep
Employees Worked With
Elvin Etcubanez, Calvin Damian
