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Island Ford Superstore

Duncan, BC

4.8
1,168 Reviews
Island Ford Superstore is your centrally located Vancouver Island Ford Dealer. Our 22,000 square foot state of the art location in Duncan, BC has recently changed its name to Island Ford from Flagship Ford. We are situated approximately 30 minutes north of Victoria, BC and only 30 minutes south of Nanaimo, in the Cowichan valley. Looking for a Ford Dealer in Parksville, Courtney, Comox or the Campbell River area? Give us a call or come down and visit us, we know the trip will be worth your while.
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6456 Norcross Rd

Duncan, BC

V9L 6C5

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Showing 1,168 reviews

September 01, 2016

Excellent Service Dave, really went the distance to look after my requests onto the purchase of my new F-150. He took the time to listen to my requirements, and really More

by 1964AEC
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Faithfull
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 30, 2016

Positive Purchase Experience We came in and dealt with Ivan - was super helpful and zero pressure. They took care of us and made the experience a super positive one. We'd recommen More

by Tommy9854
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryan Flynn
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Tarala, Ivan Phan, Bernadette Scudder
August 29, 2016

Easy and fast Was looking for vehicle on line and made first contact with Devann. She was very helpful and knowable as to what vehicles were on the lot. From once I More

by Monte
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Provencal
August 28, 2016

That was easy. Elaine and I thank you Justin, Matt, Neill and all the Island Ford Team for a pleasurable transition/transaction into our new Fiesta, Great car. You m More

by Greg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Pambrun
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Cadzow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Wiley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Neill Sallie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bernadette Scudder
August 27, 2016

Being taken care of Thanks Kyle, Deanna and everyone else at Ford Superstore for taking such of good care of me when I discovered that my old beloved truck was no longer More

by Susan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Deanna Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Katie, insurance, Chris Tarala, Chris Wooldridge
August 27, 2016

Fun On Road Daily My experience has been very comfortable from the sales staff of David Caicco and Sandra Jurcic to the managers, clerks and various support staff. Eve More

by NewFordOwner
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Justin Pambrun
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Flynn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sandra Jurcic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Caicco
August 27, 2016

Great service Everyone at the dealership was friendly and acomadating. The service was great and Ivan Fan was a really great guy to deal with. I would defiantly rec More

by By123
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ivan Phan, Dan Spicer
August 23, 2016

Always a great buying experience We recently bought our 4th vehicle at Island Ford, Ryan P. was our salesman this go around. He was great to work with all the way through and very kn More

by Michael and Corinne B.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Edie Lange
5.0
This rating includes all reviews, with more weight given to recent reviews.
Deanna Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Linda Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Tarala, Susie Irvine, Isabelle Beauchamp, Ryan Provencal
August 23, 2016

excellent, knowledgable and always greets with smiles! I have leased many Ford Pick ups, through all three ownerships over the past 20 plus yrs. Have always had great service.. I bring my truck in for its More

by Jan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Deanna Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 18, 2016

More to come Just purchased our 8th vehicle from David Ford Faithful and the job is always done as if we are brothers . He loves selling fords no doubt we will be More

by Campbell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Faithfull
5.0
This rating includes all reviews, with more weight given to recent reviews.
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