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Island Ford Superstore

Duncan, BC

4.5
1,124 Reviews
Island Ford Superstore is your centrally located Vancouver Island Ford Dealer. Our 22,000 square foot state of the art location in Duncan, BC has recently changed its name to Island Ford from Flagship Ford. We are situated approximately 30 minutes north of Victoria, BC and only 30 minutes south of Nanaimo, in the Cowichan valley. Looking for a Ford Dealer in Parksville, Courtney, Comox or the Campbell River area? Give us a call or come down and visit us, we know the trip will be worth your while.
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6456 Norcross Rd

Duncan, BC

V9L 6C5

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Showing 1,124 reviews

September 29, 2016

Excellent from start to finish! The sales experience was awesome, informative, easy, and they made me feel like they actually cared about my needs. The staff was professional and ver More

by RW Snyder Pacific Cabinets
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Faithfull
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 27, 2016

No stress/No pressure I met Dave 8 years ago. I was taking my escape into the service department. I was thinking of purchasing a new f150. I was chatting with the ser More

by Rod B.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Faithfull
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 20, 2016

Getting what you want. I know what I want. I don't have much time for large words, or evasiveness. Sandra not only got me the vehicle I wanted, but ensured that it was at th More

by BigMomma
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sandra Jurcic
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 16, 2016

Ryan's my man ! ! ! Island Ford did not have the car I wanted, but Ryan persisted and did find (in Princeton) the car I wanted --- a new 2016 ruby red Mustang convertible More

by jolly Jim
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Provencal
September 03, 2016

Great Service Dave is a great guy to deal with when purchasing a new vehicle. He took the time to listen to our needs and helped us pick a great new vehicle. More

by Rob
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Faithfull
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 01, 2016

Very Professional! Dealing with Janette was an absolutely positive experience. I had a lot of questions after purchasing our new Ford F350. Janette was open and honest a More

by madshawn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Janette Pauling
September 01, 2016

Excellent Service Dave, really went the distance to look after my requests onto the purchase of my new F-150. He took the time to listen to my requirements, and really More

by 1964AEC
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Faithfull
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 30, 2016

Positive Purchase Experience We came in and dealt with Ivan - was super helpful and zero pressure. They took care of us and made the experience a super positive one. We'd recommen More

by Tommy9854
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryan Flynn
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bernadette Scudder, Chris Tarala, Ivan Phan
August 29, 2016

Easy and fast Was looking for vehicle on line and made first contact with Devann. She was very helpful and knowable as to what vehicles were on the lot. From once I More

by Monte
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Provencal
August 28, 2016

That was easy. Elaine and I thank you Justin, Matt, Neill and all the Island Ford Team for a pleasurable transition/transaction into our new Fiesta, Great car. You m More

by Greg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Pambrun
5.0
This rating includes all reviews, with more weight given to recent reviews.
Neill Sallie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Wiley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Cadzow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bernadette Scudder
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