Harris Mazda

Going above and beyond for clients I have to commend the effort and the can do attitude of their parts specialist, Jason Ranks - he went above and beyond to get my car driving safely an I have to commend the effort and the can do attitude of their parts specialist, Jason Ranks - he went above and beyond to get my car driving safely and efficiently; he made phone calls left and right to try to get an integral car piece ordered and delivered as soon as possible. More

Would someone please organize this dealership! If it was not for Adams Obakpee and the owner Tony Harris trying so very hard every time you see them, I am not sure that I would ever go back to this If it was not for Adams Obakpee and the owner Tony Harris trying so very hard every time you see them, I am not sure that I would ever go back to this dealership. When we bought our 2017 Mazda CX-9 we also bought the "Protection Package". That is a "package" that provides interior and exterior "protection". Today, we took the car in to have a 8,000KM check up done. At that time we mentioned that there were blue stains on both the drivers seat and the passenger seat. These items are covered under the "protection package" Well, wouldn't you know it, but I was told that I was lucky that they were not going to charge me to remove the stain, and that that type of stain was caused by people wearing cheap, unwashed blue jeans. Really, you actually relay that to a client. By-the-way, my jeans are not inexpensive, and they were pre-washed when I bought them. In the end, they removed the charge for re-installing the protection on my seat. Completely forgetting or ignoring the passenger seat. Having checked the literature for the Protection Package, I find nothing that says I must not wear bluejeans while driving my Mazda CX-9. The service rep we dealt with - Evan, was very good, and tried make things right. Also, while I am on a rant, Rob, please, you are in service. When someone that you have dealt with several times in the past is standing on the other side of the desk, the very least you could do is say "Hi". I had to say hello to you before you acknowledged I was standing there. This was a very unsatisfying visit to Harris Mazda in Nanaimo. More

Mazda 3 Sport Tyler was incredibly helpful and eager to help me with my very specific request. I searched through several dealerships and none of them had a configu Tyler was incredibly helpful and eager to help me with my very specific request. I searched through several dealerships and none of them had a configuration I wanted. Tyler took the time to track down the car that I wanted and had it delivered in an incredibly short amount of time. He was a pleasure to work with and I will definitely recommend him to friends and family who are interested in purchasing a new vehicle! More

Great sales team! Amy and Kassandra were very helpful in helpIng me get into a new truck. Would highly recommend them and Harris Mazda to anyone even thinking about get Amy and Kassandra were very helpful in helpIng me get into a new truck. Would highly recommend them and Harris Mazda to anyone even thinking about getting into a new ride! More

Very friendly and helpful staff. Great service and courtesy shuttle to work. Regularly bring in my Mazda 3 for servicing and detailing. Because of tremendous job they have always Great service and courtesy shuttle to work. Regularly bring in my Mazda 3 for servicing and detailing. Because of tremendous job they have always done I brought in my Outback for Platinum Detail. Car looks and smells like new. More

Dropped by for a visit and left with a new car! Great service in explaining AND setting up all the tech in my new car. Fun, knowledgeable and patient! Very helpful. Kass was a pleasure to work with. Great service in explaining AND setting up all the tech in my new car. Fun, knowledgeable and patient! Very helpful. Kass was a pleasure to work with. More

Good Listeners They listened carefully and were responsive to what we requested and also offered some helpful advice. They were very professional. It was a pleasur They listened carefully and were responsive to what we requested and also offered some helpful advice. They were very professional. It was a pleasure to deal with them. More

Excellent service I’m so happy with my purchase, they have great customer service went over and beyond and gave me the best deal possible. Pacific Mazda couldn’t do any I’m so happy with my purchase, they have great customer service went over and beyond and gave me the best deal possible. Pacific Mazda couldn’t do anything for me. Low balled me on my trade in. So it was completely worth the drive from Victoria. More

Great repeat buying experience We went to the dealership for our first service of our Mazda CX-5 and ended up exchanging it for a Mazda CX-9. Once again it was a pleasure to deal w We went to the dealership for our first service of our Mazda CX-5 and ended up exchanging it for a Mazda CX-9. Once again it was a pleasure to deal with Tyler - no pressure, just a great salesman and very helpful. Tyler set up the vehicle as we liked it, which we appreciated. I would definitely recommend Tyler and the Harris Mazda dealership to anyone. We will be back! More

Thank you for a great experience Thank you so much to James! He answered my questions about my Mazda 3 GS purchase professionally and with a smile on his face. Much appreciated! Love Thank you so much to James! He answered my questions about my Mazda 3 GS purchase professionally and with a smile on his face. Much appreciated! Love my new car! More