Harris Kia

Terrible service. no ownership when problems arise. Unroadworthy. I bought a 2017 dodge ram 3500.first they gave me a inspection for a different vehicle that said it no ownership when problems arise. Unroadworthy. I bought a 2017 dodge ram 3500.first they gave me a inspection for a different vehicle that said it had a engine change lol oops.then when they gave me the proper inspection I was overjoyed with buying a great used vehicle from a honest shop like Kia Nanaimo. green stars on the whole inspection(I've got a copy) Three days later after the weekend camping with my two Young children I felt the front of the truck just wobbling and three visits to kia later they even came for a test drive with me and the sales manager Chris said he could feel it"he said turn it around and take it back to the shop"? Again Kia said I was Crazy!!I had it inspected elsewhere and low and behold brakes, balljoints past the point of safe shocks all unsafe,no ebrake lol and it leaked water through the roof once the rain came Bahahaha what a Joke they tried to not take any responsibility. I had to threaten with vehicle safety authority. they paid a bit for the balljoints and brakes I still had to pay an extra 4300 to do the upper balljoints because they were right at the limit were kia could get off on not doing them, thats the I've had the truck for three months (1 month in the shop)and now the trans needs to be pulled and they told me I'm beat . what a terrible scummy place. Go talk to Toyota or any other dealership these greasy managers will look for any way to get out of having any responsibility for your vehicle. Im pretty sure the one manager didn't tell the whole story to the head manager Dave Bare. they only want a sale. RUN AWAY. Your welcome. I have already steered many friends away from Kia now and I will in the future as much as possible They could have just made it right. Unfortunately I was a super nice fella the whole deal. I would never treat people the way you guys treated me , thankfully I had a inspection elsewhere. or Harris Kia would have just stuck me with the Issue. Just watch how they change once the cars purchased. I will never forget this experience Harris Kia Nanaimo its also Part of Harris Auto Group. if they run one store like this they will run all other the same. More

Exceptional customer service , explained all aspects of my new vehicle! I will br a repeat customer for sure !Thankyou Harris Kia! my new vehicle! I will br a repeat customer for sure !Thankyou Harris Kia! More

Arsene was our salesman and he did an outstanding job relating to what we were looking for and worked hard to get it done. When it is time to find another vehicle , he will be the first person we co relating to what we were looking for and worked hard to get it done. When it is time to find another vehicle , he will be the first person we contact. More

I moved to QB July 15th and wanted a Kia Soul. Arsene & Josh were great to work with. I stopped in to say Hi & meet Arsene & Josh after speaking with them on the phone earlier in the week. Never Arsene & Josh were great to work with. I stopped in to say Hi & meet Arsene & Josh after speaking with them on the phone earlier in the week. Never thought I would be driving home in my 2019 Kia Soul that was brought in for a trade in earlier that day. The Service Dept. are very accommodating & efficient. A big thanks to Danielle for her help making it happen. Recommendations to anyone looking for a car. Thanks again to everyone! More

I had the most exceptional experience when I took my car in to be serviced! All of the women who helped me were incredible; they were open and honest and friendly and so non-judgemental about my lack of car in to be serviced! All of the women who helped me were incredible; they were open and honest and friendly and so non-judgemental about my lack of car knowledge. They were patient when explaining things to me, understanding, so thorough, and so compassionate. The work that was done on my car was phenomenal, they caught really dangerous problems that I wasn’t even aware of and they fixed them in a remarkably short time. This dealership is such blessing to find, I am so glad I have a place I can bring my car with such hardworking and trustworthy staff! More

Happy with our trade in. Jeff is a great salesman not too pushy and honest. Cameron made numbers work in our favour. Thank you harris kia! Jeff is a great salesman not too pushy and honest. Cameron made numbers work in our favour. Thank you harris kia! More

Elliott and Cameron in the Sales Department and Bintou in the Finance Department did a phenomenal job meeting all the details i was looking for in a vehicle..everything was complete from picking a vehicle to the Finance Department did a phenomenal job meeting all the details i was looking for in a vehicle..everything was complete from picking a vehicle to paperwork in a very fashionable time of 3hrs...I would recommend buying a vehicle from this Dealership...Thank you once again for the excellent job finding me my vehicle More

Rebecca was a pleasure to deal with! She was personable, knowledgeable and helped us find the right car. She was personable, knowledgeable and helped us find the right car. More

I find the team very trustworthy and honest. Always open to communication and understanding where the client is coming from. Thank you to Jacob for going above and beyond to give me a great expe Always open to communication and understanding where the client is coming from. Thank you to Jacob for going above and beyond to give me a great experience after I purchased my first vehicle! More

Elliott and his team at Kia were first class with my new car purchase. The team is professional, detailed, and excellent to work with. We have been with Kia for a decade and service levels are 5+ stars al car purchase. The team is professional, detailed, and excellent to work with. We have been with Kia for a decade and service levels are 5+ stars always. I would highly recommend the Kia Nanaimo team! More