Harris Kia

Very attentive to our needs. Made sure we were happy and understood our purchase. Everyone was excellent! We were walked through the features of our new purchase and Sara helped set the car up for us. Nicel understood our purchase. Everyone was excellent! We were walked through the features of our new purchase and Sara helped set the car up for us. Nicely done guys! More

It was a fantastic experience dealing with Sara. It was very comfortable and professional at the same time. Sara is amazing at what she does. I couldn't be happier with my experience. Thans again. very comfortable and professional at the same time. Sara is amazing at what she does. I couldn't be happier with my experience. Thans again. More

From the beginning of meeting Sara she was very friendly and made us feel at ease. When we went for the test drive we were both amazed at how knowledgeable she was especially after finding out she was reall and made us feel at ease. When we went for the test drive we were both amazed at how knowledgeable she was especially after finding out she was really new. Definitely the training she received and her commitment to it has left her with amazing knowledge. To be honest we weren't intending to buy just to get an idea of what we could get on our trade in but with the information from Sara and the support from Cameron it was a no brainer that we ended up buying Marcelo was also very friendly and funny and ended up the transaction successfully. Thanks so much to all three of these amazing people. More

Harris Kia has a professional, friendly environment. Staff are quick to assist without placing pressure on a sale. They have a good diversity of cars to choose from. Staff are quick to assist without placing pressure on a sale. They have a good diversity of cars to choose from. More

I'm happy with the car, its so far pretty good for the price and features. The customer service was very good, and helped me get the car I wanted price and features. The customer service was very good, and helped me get the car I wanted More

We had a very mixed experience at this dealership. Our salesperson Sara was great, but unfortunately the entire rest of the business dropped the ball in several ways. We were very firm on our budget from salesperson Sara was great, but unfortunately the entire rest of the business dropped the ball in several ways. We were very firm on our budget from the start, yet other salespeople continued to try to sell us vehicles outside of our budget, all while insisting they "aren't the kind of dealership that will try to sell you a car outside your budget". When we finally agreed to one price, we were again presented with a price outside of our budget in the finance department. When we decided on a vehicle, we noticed it had two open recalls on it according to the Carfax report. When we asked about these, we were assured they had been completed, and the person we spoke to insisted he didn't even have to check because he was sure it had been done. Then, a day or two later, we get a call informing us one of the recalls had not been done, and we would need to come in to do so. On the phone we were told this would take about 30 minutes, yet when we arrived at the service centre we were informed it would be an hour and a half. The service department was also completely unapologetic at their inability accurately estimate the time the service would take. We also had to return to the dealership because the finance department never took our downpayment despite us asking when we would pay that several times, as well as missed providing us important documents. Overall we are happy with out vehicle, but will never come to this dealership again. More

We loved are experience everyone was very welcoming and inviting and flexible! We came there with two kids under three and everyone was very accommodating and patient inviting and flexible! We came there with two kids under three and everyone was very accommodating and patient More

Our process wasn't very long, but I learned that Danya is cool, easy to talk to, no pressure, professional. I'll be recommending her to friends and family. cool, easy to talk to, no pressure, professional. I'll be recommending her to friends and family. More

Loved my experience with Harris Kia. After looking for a new car and doing a lot of research I chose a Kia Soul and it was just what I was looking for. new car and doing a lot of research I chose a Kia Soul and it was just what I was looking for. More

I would like to mention the excellent client service I have received working with Danya Nieman, sale representative at Harris Kia Nanaimo. Her professionalism and patience to answer all of my concerns mad have received working with Danya Nieman, sale representative at Harris Kia Nanaimo. Her professionalism and patience to answer all of my concerns made me feel comfortable and heard. Her attention to details made this day a great experience. I highly recommend Danya Nieman. More