Great West Chrysler Jeep Dodge

Offer not upheld This dealership does not standby offers that are made. We were in to the dealership in person and made and offer to which the dealership countered. This dealership does not standby offers that are made. We were in to the dealership in person and made and offer to which the dealership countered. We went for lunch and called in another offer though our sales person. The sales person called us back within 5 minutes accepting our final counter offer with no additional conditions. As we were returning to the dealership we received another phone call confirming that we were indeed on the way to close the deal. When we arrived and started the paperwork, it was brought to our attention that they did not accept the offer we presented on the telephone as "they don't accept offers over the phone". In addition they refused to fuel up the new vehicle or wash it prior to taking possession and had returned to the original offer. We spoke to the sales person twice after the counter offer was accepted and we were led to believe that all was to be honoured which it was not. This dealership is not trustworthy and not true to their word. We will never recommend this dealership to anyone that is looking for a vehicle. Very underhanded. It should be noted that the sales person himself was not to blame for this ordeal it was actually the dealership owner's son Zack that refused to honour the deal we made - he was arrogant and very rude. Buyer beware. More

Very good experience Found exactly what I was looking for in a used vehicle. Both sales and finance departments were great. Made it quick and easy to get into my new to me Found exactly what I was looking for in a used vehicle. Both sales and finance departments were great. Made it quick and easy to get into my new to me vehicle. More

Great Service at Great West Chrysler Had been visiting several dealerships in the area but Jazz at Great West was by far the most professional, knowledgeable, and friendly salesmen I deal Had been visiting several dealerships in the area but Jazz at Great West was by far the most professional, knowledgeable, and friendly salesmen I dealt with. He showed me a few trucks I was interested in and helped me find the exact truck I was looking for. Extremely happy with my experience and absolutely love the truck. More

happy and satisfied im very satisfied and the employees are very helpful and easy to approach. tnx to lyle and zach. you make my family happy. its relaxing i had all my im very satisfied and the employees are very helpful and easy to approach. tnx to lyle and zach. you make my family happy. its relaxing i had all my needs in a car. More

Amazing experience. I appreciated sincerely the honest and kind care I received at the dealership from Aaron. He went the extra mile that is for sure. Thank you very much I appreciated sincerely the honest and kind care I received at the dealership from Aaron. He went the extra mile that is for sure. Thank you very much! More

Comfortable, Helpful Dealship Purchased a 2015 Wrangler from Great West's used inventory. Both Lyle Bessette and the owner were very helpful in making the purchase comfortable and Purchased a 2015 Wrangler from Great West's used inventory. Both Lyle Bessette and the owner were very helpful in making the purchase comfortable and accommodating. Communication was great. Most importantly the process was never burdensome or pushy, the approach was laidback and comfortable. All in all, a fantastic experience and happy I chose to purchase from Great West. More

Very good service Very good sale person explains how everything goes very deep to make good sale and very nice person Andy and my polish friend and everyone else who he Very good sale person explains how everything goes very deep to make good sale and very nice person Andy and my polish friend and everyone else who helped us More

Good people Dealing with great rest Chrysler was a very relaxing experience. Andy taylor to all my needs and helped me get what I wanted. Thank you Andy and GCW Dealing with great rest Chrysler was a very relaxing experience. Andy taylor to all my needs and helped me get what I wanted. Thank you Andy and GCW More

Worth the drive! We made a family trip to pick up our new van as we did everything through phone and e-mail. We received great service through Aaron and the finance de We made a family trip to pick up our new van as we did everything through phone and e-mail. We received great service through Aaron and the finance department. He was very funny also answered all are questions as we had a lot without seeing the vehicle or driving it. I work in a field where we highly critique customer service and mentioned to Aaron the way he made us feel and treated us is 100% customer service at its finest. We would recommend anyone to deal with him and will send any of are friends and family too him and Great West Chrysler. Will mention I made a mistake on my end with the trade and Eric worked with us on the numbers and value to make sure the deal was still fair and could happen. Thank you guys!!!!! More

Great sales and dealership service Love the new truck! Bought over the phone from aaron. Was a easy transaction and of the dealerships I was working with he was the most responsive duri Love the new truck! Bought over the phone from aaron. Was a easy transaction and of the dealerships I was working with he was the most responsive during business hours and outside of them. He picked me up from the airport then bought me breakfast at dennys and from there once I got into the dealership was happy with the service and the truck. Would recommend anyone to deal with him as he goes out of his way and seemed he dropped whatever he was doing to make sure the customer came first. Thanks Aaron. More