Great West Chrysler Jeep Dodge

Buying new vehicle Did everything mostly online which was really convenient for me. Got in and out of there in a hurry which is what I wanted. Never felt pressured at al Did everything mostly online which was really convenient for me. Got in and out of there in a hurry which is what I wanted. Never felt pressured at all More

Beyond amazing buying experience. Andy was excellent to deal with, he was very patient and not pushy or intimidating which was very nice compared to my previous buying experiences. I w Andy was excellent to deal with, he was very patient and not pushy or intimidating which was very nice compared to my previous buying experiences. I walked in believing that I’d already picked my car at another dealership and that a new Jeep wasn’t in my budget but Andy sure enough found me something in my budget and that I absolutely fell in love with. I’ve already recommended Andy to others and when it comes time to get a new Jeep I will be definitely revisiting him. More

Great West Chrysler is awesome I want to recommend Richard Piotto because he is very friendly and he is trying his best to give all my request . I will give him two thumbs up your t I want to recommend Richard Piotto because he is very friendly and he is trying his best to give all my request . I will give him two thumbs up your the BEST Richard thank you. More

Great dealer From start to finish our experience with great west Chrysler . Vinny . was our sales associate. His no pressure style and amazing understanding of Je From start to finish our experience with great west Chrysler . Vinny . was our sales associate. His no pressure style and amazing understanding of Jeep and the features of the vehicles resulted in a thoroughly enjoyable process of buying a new keep. The service level that is delivered there is second to none. Each request we had was addressed above and beyond our expectations. More

Excellent Service No Pressure tactics, all the staff were very accommodating, I took a lengthy test drive, the vehicle was detailed, full of fuel and ready to go when p No Pressure tactics, all the staff were very accommodating, I took a lengthy test drive, the vehicle was detailed, full of fuel and ready to go when promised More

Top notch customer service I have a lot of experience with dealerships. We went to this dealership as a serious Jeep buyer and Richard was my first point of contact. He was extr I have a lot of experience with dealerships. We went to this dealership as a serious Jeep buyer and Richard was my first point of contact. He was extremely professional and respectful from the first day. When we decided to move forward with a Jeep we had a very bad experience with a sales manager Jay and due to this we backed out. Jay was extremely disrespectful. We decided to never go back to this dealership ever again. But Richard knew exactly how to turn a round a bad experience to a top of the world experience. He didn't just stop there. He sent me a very professional apology note and gave me my space. Later he politely approached me and found my family the perfect vehicle. He knew exactly how to read my requirements and provided my family with a tailor made solution. Also he introduced us to the General Manager Zach (a true gentleman) and made sure this organization take care of me very well. From this point Zach and the rest of the team provided us an exceptional service. From sales Richard to Zach to finance manager Shawn and Paul who helped us with the delivery was fantastic. We are glad we met this team and looking forward for a great relationship for the next few years. More

The Dodge Caravan Experience Bill and I have driven Dodge Caravans as our primary vehicle for many years. We chose this particular dealership because its online ads showed the v Bill and I have driven Dodge Caravans as our primary vehicle for many years. We chose this particular dealership because its online ads showed the van we considered purchasing was available at a competitive price. Within approximately 15 min of our arrival, Andy G. greeted us, understood our determination to upgrade to a specific van and brought a similar one up to the showroom. Andy pointed out this van’s similarities to our current 2013 model and reviewed revisions to this 2019. We were only somewhat disappointed the colour of model we chose was not on the lot but with Andy’s assurance that it would arrive within days, we went ahead with a deposit toward purchase. Andy listened attentively, explained terms and conditions extensively and made us feel valued as customers. He earned our trust and we walked away knowing our new van would be arriving shortly. Fast forward 4 days...we drove our new van home. Salvatore (and Paul) handled the financial aspects of our purchase with professionalism and clear communication about associated extras and costs. On pick-up day, Andy greeted us warmly, attached the new plate and congratulated us on our new van as he handed us two travel mugs; but we can hardly wait to see the grin on our youngest grandchild’s face when she sees her sparkling new red mini-Jeep! More

Quick, easy, saved us money They went above and beyond for us. We needed to trade in our truck for a new van. We were also looking to save money as well. Richill and Croc Lyle ma They went above and beyond for us. We needed to trade in our truck for a new van. We were also looking to save money as well. Richill and Croc Lyle made our sales easy quick and helped us save money. They were truly honest to us as customers. The finance team as well gave us an even better deal then what we were offered so we were extremely happy. The entire Great West Chrysler team even worked with our short timeline and got us in our new vehicle in the same day. Thanks for helping us make this huge purchase. More

Customer Service Bought a brand new Diesel truck, lots of recalls. What upsetting is you try to book an appointment they, want to keep your truck all day, only do on Bought a brand new Diesel truck, lots of recalls. What upsetting is you try to book an appointment they, want to keep your truck all day, only do one recall at a time, than try to charge you. This has been going on for awhile. Book with Capital Chrysler Jeep Dodge, will fix more than one recall at a time. With no charge. You know where we will buy our next vechile. More

Best experience !! I purchased my first car here and i can definitely say Eden is the best!! She replied to my email super fast when I asked about the vehicle and step u I purchased my first car here and i can definitely say Eden is the best!! She replied to my email super fast when I asked about the vehicle and step up an appointment for me to come down and view it. She had the car ready to go for when i got there had all the information ready and could tell me everything about it. She didn’t harass me after I need a bit of time to think about the car. When i went through with the deal she had everything set up for my parents and i upon arrival and had no problem retelling my parents everything about the car. Everyone at the dealer always has a smile on there faces and I definitely felt welcomed to this dealer ship as I had bad experiences in the past! I want to thank Eden and everyone else for taking the time to help me with getting my new car. I definitely recommend going to this dealership and would recommend dealing with Eden if you get the chance :) More