Great West Chrysler Jeep Dodge

Leased a Jeep Great salesman, Crocodile Lyle. Friendly, and not the pushy type you usually find in a car salesman. I did not feel the pressure I usually do, as a Great salesman, Crocodile Lyle. Friendly, and not the pushy type you usually find in a car salesman. I did not feel the pressure I usually do, as a women, from this dealership. The service department even helped us out on our dodge truck while we were there and advised us of problems that came up from having work done by another dodge dealership (which I would highly recommend people stay away from). More

Great Customer Setvice We are returning customers to GW and both experiences were smooth & courteous. The team at GW are super helpful assisting us with trading in our belov We are returning customers to GW and both experiences were smooth & courteous. The team at GW are super helpful assisting us with trading in our beloved Laramie for a Jeep Grand Cherokee. They provided us with a solution that both fit our needs & budget, Our sales rep Shawn Shute bent over backwards to ensure we left the dealership satisfied with our purchase. The after sale support is continues to be prompt & the finance team was also very helpful & efficient. Greatly recommend & will surely go back for our next purchase! More

Paul Logan Had the pleasure of dealing with Paul Logan whilst buying my new Jeep. He was so helpful if both finding us the vehicle we wanted as well as the price Had the pleasure of dealing with Paul Logan whilst buying my new Jeep. He was so helpful if both finding us the vehicle we wanted as well as the price we were willing to pay. If your ever looking for a salesperson that understands your needs, ask for Paul. More

xxxxin wicked good time eh!! Good sales guy all around.......xxxxing guy really knew his xxxx it was awesome!!! Management as well over all good xxxxin service eh! You guys are xx Good sales guy all around.......xxxxing guy really knew his xxxx it was awesome!!! Management as well over all good xxxxin service eh! You guys are xxxxin alright eh !! More

satisfaction guaranteed bought a jeep cherokee at this store,met a guy whose really accommodating,he knows how to deal with new buyers ,first he ask us our preferences which bought a jeep cherokee at this store,met a guy whose really accommodating,he knows how to deal with new buyers ,first he ask us our preferences which he gave us good options,second gave us an affordable price for the chosen car..shout out to this persons whitroy and to the manager bjorn.it was a hassle free shopping!! More

Excellent Service This dealership and the staff exceeded my expectations. They were able to give me a great deal and address all of my questions. Eden knows this busine This dealership and the staff exceeded my expectations. They were able to give me a great deal and address all of my questions. Eden knows this business and the vehicles so well! Highly recommend her to anyone considering buying a vehicle! More

Amazing service! The service at Great West was exceptional! All of the staff were super helpful, friendly and considerate! I will definitely recommend them in the futu The service at Great West was exceptional! All of the staff were super helpful, friendly and considerate! I will definitely recommend them in the future :-) More

Amazing! We have dealt with Eden Donahue for 5 years and she’s amazing, she’s always been able to work her magic and even come in on days off! She’s a great pe We have dealt with Eden Donahue for 5 years and she’s amazing, she’s always been able to work her magic and even come in on days off! She’s a great person overall and won’t deal with anyone else. More

Frustrating Exp but Great Service Recovery I am dissapointered to share this review as I have been going to GWC for a long time. I recently took in my Dodge Nitro because it had no heat. Change I am dissapointered to share this review as I have been going to GWC for a long time. I recently took in my Dodge Nitro because it had no heat. Changed the thermostat and recommended to flush core. First day get vehicle back, now overheats on highway. Take back, service changes the water pump now. Service test drives and gives me ok. I drive it again no heat and again overheats. Take back and the diagnose the I need to replace heat core. So after close to $2k in needless repairs, 4 breakdowns on road and 3 weeks in shop and still NO heat want to replace the heat core for another $2500. Instead we decided to put a bypass on the system and truck will run but no heat and I would sell. Over the 3 weeks, I advised the service team they should have a sakesperson talk to me?? Never did. I needed a loaner for the time in shop. Had the use of a loaner for one day that I still haven’t received my $200 deposit back? I could tell the service advisor (Tyrion) did care but was frustrated by the car issues. When I questioned why my water pump would need to be replaced after they changed the thermostat he said it was likely because of the age. When my truck broke down for the 4th time (all for the same reason all after they changed the thermostat). Enough was enough. I really feel they were just making up diagnosis to keep me paying!! I have driven Dodge for over 25 years and won’t use Great West. No confidence and questionable tactics. The good news. St. Albert Dodge picked up a new sale and a new customer. They were the closest dealership to where my truck broke down for the final time. Probably the easiest sale they ever made. Update: Had a follow call from Ray (Service Manager @ GWC) which was really appreciated. Most companies don’t listen or follow up with disgruntled clients. He does! Took the time to listen and understand my frustration. Had a very good conversation how things could may happened and together we both came to very good understanding. He realizes where they could improve and I appreciate his follow up. I think I may have to give them another chance. More

Excellent people, excellent service! Went in looking to see what my options were for trading in my jeep. I've wanted a truck for a long time, but didn't think it was do-able. Andy helpe Went in looking to see what my options were for trading in my jeep. I've wanted a truck for a long time, but didn't think it was do-able. Andy helped me find the PERFECT truck and worked out the best deal for me. Everyone here was so helpful and personable, I would definitely recommend anyone looking for a vehicle to come here!! Andy, by far, was the best person that I've dealt with at any dealership! More