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Grande Prairie Volkswagen - Service Centre

Grande Prairie, AB

4.6
197 Reviews
Call Service Center (780) 532-7222

197 Reviews of Grande Prairie Volkswagen - Service Centre

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March 23, 2025

Great service awesome customer service care wash driver pickup from there and home thank you Micksrla , Jessica and Brian More

by Roberta Wayne kreiser
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Loewen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mickaela Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Gilchrist
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 28, 2025 -

Grande Prairie Volkswagen responded

Hi Roberta, Thank you so much for your kind review! We’re thrilled to hear you had a great experience with our service team and shuttle driver. Mickaela, Jessica, and Brian will really appreciate the shout-out! We’re always here to make your visits smooth and stress-free—thanks again for choosing Grande Prairie Volkswagen! Best regards, The GP Volkswagen Team 🚗💙

March 18, 2025

The staff were friendly and very accommodating. Sent me a text asking if I needed a ride to pick up my car after it was serviced. Great service! More

by Scott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mickaela Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 28, 2025 -

Grande Prairie Volkswagen responded

Hey Scott, Thanks for the awesome review! We’re so glad to hear Mickaela and the team were able to make things a little easier for you with the ride offer. It’s always our goal to go the extra mile—literally. 😄 Appreciate you choosing Grande Prairie Volkswagen! Best regards, The GP Volkswagen Team 🚗💙

March 17, 2025

Very quick to help and fit a customer in so vehicle can be serviced, courtesy car is so appreciated More

by Wendy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angela Berzniuk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 23, 2025 -

Grande Prairie Volkswagen responded

Hi Wendy, Thank you for your wonderful review! We’re so glad we could accommodate you quickly and that you appreciated the courtesy car. Your satisfaction means everything to us, and we look forward to serving you again! Best, The Grande Prairie Volkswagen Team

March 14, 2025

I am new to this dealership but I’m very pleased with my service so far! More

by Cooperb9022
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Gilchrist
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 17, 2025 -

Grande Prairie Volkswagen responded

Hi Coopert9022, Welcome to Grande Prairie Volkswagen! We're so glad to hear that you're pleased with your service experience so far. If there's anything we can do to make your visits even better, please don't hesitate to reach out. We appreciate your feedback and look forward to serving you again! Best, The GP Volkswagen Team

March 13, 2025

I only interact with the service department in Grande Prairie as the car was purchased in Edmonton More

by Mford
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Larson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angela Berzniuk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Gilchrist
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 16, 2025 -

Grande Prairie Volkswagen responded

Hi Mford, Thank you for your 5-star review! We’re glad to hear that our service department has been able to assist you and provide a great experience. If you ever need anything, don’t hesitate to reach out—we’re always happy to help! Best, The Grande Prairie Volkswagen Team

March 12, 2025

Fantastic service department. They found issues that the GM dealer had missed. They were able to get the required parts and have them installed promptly. We are extremely happy wi More

by shermanpower24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Larson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Teri Lorenzen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mickaela Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angela Berzniuk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Gilchrist
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Manny in sales.
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Mar 17, 2025 -

Grande Prairie Volkswagen responded

Hi shermanpower24, Thank you for your fantastic review! We're happy to hear that our team could help resolve the issues and get everything sorted promptly. Your satisfaction means a lot to us, and we truly appreciate your support. Looking forward to assisting you again in the future! Best, The GP Volkswagen Team

March 11, 2025

Friendly and knowledgeable staff they are very professional and keeping my best interest in mind. More

by roncampon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darcy Burrell
4.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Larson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 17, 2025 -

Grande Prairie Volkswagen responded

Hi Roncampon, Thank you for your kind words and for highlighting our team's professionalism and dedication to keeping your best interests in mind. We appreciate your support and look forward to serving you again in the future! Best, The Grande Prairie Volkswagen Team

February 28, 2025

GP has been amazing from sales to service. They have helped me out so much the last month. They stuck behind me when another dealership was not good. My sales lady Navprete has been terrific t More

by Camp1234
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Turcotte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Madison Stoddart
5.0
This rating includes all reviews, with more weight given to recent reviews.
NavPreet Kaler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mickaela Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angela Berzniuk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sarah Kennedy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Gilchrist
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sales manager
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Mar 13, 2025 -

Grande Prairie Volkswagen responded

Hi Camp1234, Thank you so much for your kind words! We're thrilled to hear that our team, especially Navpreet, was able to support you and make your experience seamless from sales to service. We appreciate your trust in us and are always here whenever you need assistance. Looking forward to seeing you again in the future! Best, The Grande Prairie Volkswagen Team

February 27, 2025

First time service for my new second hand jaguar, both parties learned about parts and costs, More

by Pearl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mickaela Ward
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Gilchrist
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 28, 2025 -

Grande Prairie Volkswagen responded

Hi Pearl, Thank you for trusting us with your Jaguar's first service! We’re glad we could go through everything together and ensure you had all the information you needed about parts and costs. If you ever have any questions or need anything in the future, we’re here to help! Best regards, The Grande Prairie Volkswagen Team

February 27, 2025

The dealership took care of all my concerns. The service you experience at the dealership is great. More

by Gerhard G.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Loewen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mickaela Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 28, 2025 -

Grande Prairie Volkswagen responded

Hi Gerhard, Thank you for the wonderful review! We’re so glad to hear that our team was able to take care of all your concerns and provide you with a great service experience. If you ever need anything in the future, don’t hesitate to reach out. Best regards, The Grande Prairie Volkswagen Team

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