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Grande Prairie Volkswagen
Grande Prairie, AB
1,186 Reviews
Grande Prairie Volkswagen in Grande Prairie, AB treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 9:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 9:00 AM - 1:00 PM
Sunday Closed
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Showing 1,186 reviews
March 15, 2019
Great, friendly experience! Camille, Darcy, and Maddison were all very friendly, Camille especially went over-the-top to find me the perfect vehicle, they all worked with me and Camille, Darcy, and Maddison were all very friendly, Camille especially went over-the-top to find me the perfect vehicle, they all worked with me and took the time to get the price to fit my budget, and they are a great bunch of people, I will definitely recommend Camille to all my friends and family. More
by railworker99
March 13, 2019
Mr. POTATO HEAD My wife and I were in last week to buy an Atlas. Shawn was great. He was direct but not at all pushy, you could tell he cared and was a genuine guy. T My wife and I were in last week to buy an Atlas. Shawn was great. He was direct but not at all pushy, you could tell he cared and was a genuine guy. The whole buying experience was easy and painless. Shawn even built Mr. Potato Heads with our kids. I will recommend him to anybody in the market for a VW. This dealership in general seemed good, and the finance girl Madison was amazing to deal with. More
by Jeffy
March 02, 2019
Experience Good service, Ryan was a very nice guy, good to deal with. Madison was phenomenal and Darcey worked within our budget. Thank you very much Good service, Ryan was a very nice guy, good to deal with. Madison was phenomenal and Darcey worked within our budget. Thank you very much More
by Brenton
February 28, 2019
Professional, knowledgeable, honest, and so friendly I have been dealing with Ryan Shank trying to find a vehical that would be safe and affordable for my daughter. What I really like about him is that h I have been dealing with Ryan Shank trying to find a vehical that would be safe and affordable for my daughter. What I really like about him is that he is very honest....he won’t try to sell you something you won’t be happy with to make a buck!! He is NOT pushy which tends to be hard to find in sales! He is also keen on making sure the client gets exactly what they want!! Still looking for my daughter, my turn for a new vehicle next year...will use Ryan then as well! We like his style!! More
by KHFroehlich
Employees Worked With
Ryan Shank
February 12, 2019
Friendly and extremely knowledgeable Shawn was amazing. His knowledge in the car industry was incredible. Answerd all my questions perfectly and really helped me find something I wanted. Shawn was amazing. His knowledge in the car industry was incredible. Answerd all my questions perfectly and really helped me find something I wanted. Would recommend Shawn to any friends and family that ever want to get a new/used car. Keep it up buddy! 🔥 More
by Jarec Warwick
February 12, 2019
OMG I’VE GOT A BUG IN MY GARAGE Thnx You Everyone, Especially Jasmyn. She did a excellent job of explaining all the bells & whistles of the 2019 BUG. I was wondering where the flow Thnx You Everyone, Especially Jasmyn. She did a excellent job of explaining all the bells & whistles of the 2019 BUG. I was wondering where the flower (that u use to see in the bug) was. When I came back the next day to take my BUG home, to my Awesome Surprise, Jasmyn & Maddison went, and bought me 2 bright pink Gerber Daisies, and placed them in a perfect spot in my BUG🌺🥰.....THANX YOU Ladies & THANX YOU Darcy More
by Rainee’sBug
Employees Worked With
Other Employees :
Chantel Beck, Jasmyn Woodland
February 11, 2019
Great customer service!! Ryan has been absolutely great throughout the entire process. He made my experience of purchasing a new vehicle trouble free, I wish him continued Ryan has been absolutely great throughout the entire process. He made my experience of purchasing a new vehicle trouble free, I wish him continued success!! Thanks Ryan. More
by NCP
Employees Worked With
Ryan Shank
February 04, 2019
Recently purchased used 2015 jetta tdi sel The process was easy and any issues were dealt with professionally and with courtesy being of high value. Even after a long day, we left feeling con The process was easy and any issues were dealt with professionally and with courtesy being of high value. Even after a long day, we left feeling confident that we made the right choice. More
by Lee Pineo
January 26, 2019
Excellent cistomer service Jasmyn has been a lot of help and extremely friendly. She guided us and help us every way that she could. The wait may have been long but it was all w Jasmyn has been a lot of help and extremely friendly. She guided us and help us every way that she could. The wait may have been long but it was all worth it. More
by Melissa Caspe
January 17, 2019
Disappointing Service Department VW car was taken in for a computer scan to trouble shoot heater. They did a “safety inspection” without being asked and reported $3200 worth of work t VW car was taken in for a computer scan to trouble shoot heater. They did a “safety inspection” without being asked and reported $3200 worth of work that “must be done immediately because it is not safe”. This included brakes metal on metal and 1mm pad left and LCA bushings loose, swaybar links loose. The reality of the car is the sway bar links were replaced 2 months prior, the car had a 4 wheel alignment at a different shop 2 weeks prior (no problems or adjustments done) and the thinnest pad on the car is at 5mm (I measured). They wrote on the invoice “customer understands car is not safe to drive” right be for they asked me to sign the invoice, just to rub in their “safety inspection” to attempt to get me to approve the work. To top it off the key remote didn’t work when they gave me the keys back, and the couldn’t figure out why. I’m looking forward to the day I no longer on a VW. Be aware of their less than honest tactics in the service dept. More
by BR
Employees Worked With
Shea Paquette
