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Grande Prairie Volkswagen

Grande Prairie, AB

Overview
Employees
Reviews
Vehicles
4.7
1,295 Reviews
Grande Prairie Volkswagen in Grande Prairie, AB treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
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11425 104 Ave

Grande Prairie, AB

T8V 0N7

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Showing 1,295 reviews

November 21, 2025

Go check out these folks. Best experience buying a new used vehicle! Thanks for everything! More

by Sue Kordyban
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shawn Turcotte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Madison Stoddart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emma Kay
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 27, 2025 -

Grande Prairie Volkswagen responded

Thank you for the amazing review! We strive to make every customer's experience the best possible. We are thrilled to hear that you had a great time buying your new used vehicle with us. Thank you for choosing us!

November 16, 2025

I was very shocked by the cost of work done on our Atlas. Charged for each job but not based on shop time. Very expensive so be careful when you have work done at GP Volkswagen. They really hose you. More

by Tvinge
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mickaela Ward
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessica Gilchrist
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Nov 19, 2025 -

Grande Prairie Volkswagen responded

Thank you for taking the time to share your feedback. We’re truly sorry to hear about your recent experience and that our pricing left you feeling disappointed. That is never the impression we want to leave with our customers. At Grande Prairie Volkswagen, we strive to be transparent with our pricing and ensure that all work is completed to the highest standard. We understand how important it is for our customers to feel confident in the value of the service they receive, and it’s clear we fell short for you. We would appreciate the opportunity to review your invoice and discuss your concerns in more detail so we can address them properly. If you’re open to it, please contact the service manager directly at gbrown@gpvw.ca, and we will do our best to make this right. Thank you again for bringing this to our attention. Your feedback helps us improve.

November 14, 2025

Franklin was very professional and he was mindful if my tight timeline. When I came to pick up my vehicle he had everything ready and went through the vehicle in detail answering all my questions. More

by Herminadelores
Sales Price Transparency
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Madison Stoddart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Franklin Manyika
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kaitlyn Rogers
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Nov 20, 2025 -

Grande Prairie Volkswagen responded

Thank you for your kind words, we strive to provide efficient and thorough service for all our customers. We appreciate your business and hope to continue meeting your needs in the future. #satisfiedcustomer #topnotchservice

November 12, 2025

I recently bought my car from Navpreet at GP Volkswagen, and it was a wonderful experience from start to finish! She was extremely professional, helpful, and patient throughout the entire process. Navpreet More

by Gurveer
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
NavPreet Kaler
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 13, 2025 -

Grande Prairie Volkswagen responded

Thank you for your kind words, it was a pleasure serving you at GP Volkswagen! Our team takes pride in providing top-notch service and we are happy to hear that Navpreet made your car buying experience smooth and stress-free. We appreciate your recommendation and look forward to assisting you with all your Volkswagen needs in the future. Drive safely and enjoy your new car! 🚗💨 #GPVolkswagen #CustomerSatisfaction #HappyCustomers

November 12, 2025

Emma was wonderful to deal with through the process of purchasing my 2025 Tiguan. She is patient, friendly and very helpful. If she isn’t sure of the information requested, she will find the answer and ge More

by Rachelle
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Teri Lorenzen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Franklin Manyika
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emma Kay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Adewunmi
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Nov 13, 2025 -

Grande Prairie Volkswagen responded

Thank you for taking the time to share your experience with Emma! We are so glad to hear that she provided you with excellent service and made sure you were comfortable with your purchase. Your satisfaction is our top priority and we look forward to continuing to provide exceptional service in the future. Thank you for choosing us for your 2025 Tiguan. Happy driving!

November 12, 2025

Good people, assist even with off brand vehicles. Couldn’t ask fore more from the More

by Jp
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shawn Turcotte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Franklin Manyika
5.0
This rating includes all reviews, with more weight given to recent reviews.
NavPreet Kaler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Logan Shumaker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karan Jani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emma Kay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Adewunmi
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Nov 14, 2025 -

Grande Prairie Volkswagen responded

Thank you for the kind words! Our team is dedicated to providing quality service for all vehicles. We appreciate your business and look forward to assisting you in the future. Drive safely! 😊

November 09, 2025

The service department is great and easy to deal with. They get to know me and my vehicle personally More

by Herminadelores
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mickaela Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessica Gilchrist
Report | Print
Nov 14, 2025 -

Grande Prairie Volkswagen responded

Thank you for your kind words! Personalized service is what we strive for and we are delighted to hear that we have met your expectations. We look forward to providing excellent service for you and your vehicle in the future. #HappyCustomers #PersonalizedService

November 08, 2025

I had an excellent experience working with Jani at VW Grande Prairie. He was very friendly and knowledgeable and never pushy. He helped me find the perfect vehicle within my budget. Thanks Jani More

by Amylush
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Karan Jani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jani
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Nov 10, 2025 -

Grande Prairie Volkswagen responded

Thank you so much for sharing your positive experience with Jani at VW Grande Prairie! We are thrilled to hear that he was able to provide you with friendly and knowledgeable service without being pushy. We hope you continue to enjoy your perfect vehicle within your budget. Thank you for choosing us!

November 08, 2025

Navpreet was was so helpful and was one of the least pressuring salespeople i had the pleasure to deal with. Buying a new car is so stressful and she helped me through each step to make it easy! More

by Cassandra
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shawn Turcotte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Teri Lorenzen
5.0
This rating includes all reviews, with more weight given to recent reviews.
NavPreet Kaler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 10, 2025 -

Grande Prairie Volkswagen responded

Thank you for the kind words! We're so glad Navpreet could make your car buying experience stress-free. Customer satisfaction is our top priority and we're happy to have provided you with excellent service. See you on the road! #happytohelp #easycarbuying

November 08, 2025

If you would like to have a 5 star experience buying a vehicle I highly recommend Grande Prairie Volkswagen. The best Sales staff. Ask for Navpreet and Michel. More

by Arlene
Recommend Dealer
Yes
Employees Worked With
Madison Stoddart
5.0
This rating includes all reviews, with more weight given to recent reviews.
NavPreet Kaler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Adewunmi
Report | Print
Nov 10, 2025 -

Grande Prairie Volkswagen responded

Thank you for the wonderful review! We are thrilled to have exceeded your expectations with our sales team. We pride ourselves on providing a 5-star experience and we are grateful for the recommendation. We will make sure to pass along your kind words to Navpreet and Michel. We appreciate your support at Grande Prairie Volkswagen.

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