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Grande Prairie Volkswagen
Grande Prairie, AB
945 Reviews
Grande Prairie Volkswagen in Grande Prairie, AB treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 9:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 9:00 AM - 1:00 PM
Sunday Closed
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Showing 945 reviews
November 05, 2020
They were great friendly and awesome on getting me into a new used vehicle I would definitely refer a friend or family member if they asked me where a good place to go finance through. new used vehicle I would definitely refer a friend or family member if they asked me where a good place to go finance through. More
by Georgelabou
Helpful November 03, 2020
A pleasure to deal with you from start to finish. No surprises whatsoever- I would not hesitate to recommend Dyllon at GP Volkswagen, thanks again. surprises whatsoever- I would not hesitate to recommend Dyllon at GP Volkswagen, thanks again. More
by Matt E
November 02, 2020
Shawn was a very enthusiastic sales person with good knowledge of Volkswagen products. He made the purchasing experience stress free. Shawn followed up with me multiple times after purchasing the vehicl knowledge of Volkswagen products. He made the purchasing experience stress free. Shawn followed up with me multiple times after purchasing the vehicle to ensure I was happy with my purchase. More
by Andi123
Employees Worked With
October 30, 2020
Extremely happy and in love with my new Tiguan I got through Paige!! Highly recommend her to anyone looking for a new vehicle! Super professional and very friendly! Thank you again Paige for the amazing through Paige!! Highly recommend her to anyone looking for a new vehicle! Super professional and very friendly! Thank you again Paige for the amazing service! More
by Nevada Hutchison
Employees Worked With
October 28, 2020
I've been taking my 2012 VW Golf to GP for service for the past few years. I called to ask if I needed to replace my timing belt due to a recent event where I had a hard time starting my car. I asked i the past few years. I called to ask if I needed to replace my timing belt due to a recent event where I had a hard time starting my car. I asked if I brought my vehicle in … a three hour drive with time change, would they have the parts if it needed to be replaced. They said, no, they don't stock parts for old vehicles. My car is not that old. If I wanted to have the parts in stock and didn't use them, it would be a 20% restocking fee. Not once did anyone ask me any questions to see it was most likely the timing belt. I called Prince George and the service person asked me a bunch of questions and then said, it's definitely not your timing belt, likely the battery. He also said they stock one of the parts for most vehicles, common kits, etc. I was prepared to spend between $2,ooo - $2,500.00 on a repair job but they can't spring to bring in the parts! Even if it turns out I didn't need them now, I would need the job done eventually. I'm rating the individuals higher because it's not their policy, they just have to follow it. More
by slbayley
October 02, 2020
Would not recommend Michael for financing. Was not helpful in deciding where to finance or provide a ballpark idea of possible interest rates, could not explain the extended warranty options, unexplai helpful in deciding where to finance or provide a ballpark idea of possible interest rates, could not explain the extended warranty options, unexplainable extra costs were added in after signing for the final price, and did not sign our copy of the bill of sale which lead us to problems when trying to register the vehicle. Was a headache the entire process. More
by jk
Employees Worked With
September 28, 2020
Grande Prairie VW were phenomenal to deal with. They worked out a very fair deal on a new 2019 VW Arteon and a trade in on my 2018 Volvo XC60R. I am very happy with my purchase and will definitely be re worked out a very fair deal on a new 2019 VW Arteon and a trade in on my 2018 Volvo XC60R. I am very happy with my purchase and will definitely be referring my network to them. Keep up the great work! More
by Brad Hicks
Employees Worked With
Walter Kalashnikoff
September 15, 2020
Shawn was excellent to work with. He was able to get me into the EXACT vehicle I wanted for an excellent price. I couldn't be happier with my purchase, and look forward to working with him again in the fut into the EXACT vehicle I wanted for an excellent price. I couldn't be happier with my purchase, and look forward to working with him again in the future. More
by Bliss
Employees Worked With
September 03, 2020
Very good buying experience with Paige, very attentive and listened to our needs, even after the “deal was done”. Thx Paige, we will recommend you to our friends :-) and listened to our needs, even after the “deal was done”. Thx Paige, we will recommend you to our friends :-) More
by Ted
Employees Worked With
August 26, 2020
Shawn was very knowledgeable about the vehicle. It was a very positive experience both during and after our visit. His professionalism and helpfulness were outstanding. very positive experience both during and after our visit. His professionalism and helpfulness were outstanding. More
by Shawn
Employees Worked With
