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Grande Prairie Volkswagen

Grande Prairie, AB

4.8
1,174 Reviews
Grande Prairie Volkswagen in Grande Prairie, AB treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
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11425 104 Ave

Grande Prairie, AB

T8V 0N7

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Showing 1,174 reviews

November 28, 2023

Was a great purchase super sales and finance team went the extra mile Sarah and her team made the purchase right for me Recommend going to this dealership exceptional personal that work for you They want More

by DSR Group
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam Gerbrandt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Madison Stoddart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Larson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Demler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kaitlyn Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Adewunmi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Bartlett, Miranda Amos-Rush, Sarah Taylor
Dec 02, 2023 -

Grande Prairie Volkswagen responded

DSR Group, Thank you for your fantastic review and for recognizing our sales and finance team, especially Sarah and her colleagues Sam, Madison, Brad, Daniel, Ashley, Kaitlyn, Michael, and Miranda. We're thrilled to hear that they went the extra mile to ensure your purchase was just right for you. Our team is committed to providing exceptional service and making sure every client feels valued and supported. Your recommendation and acknowledgment of our team's effort to earn your business are greatly appreciated. We look forward to serving you again in the future. Best regards, Nathan Wheeler Grande Prairie Volkswagen

November 28, 2023

Best dealership around. Manny is one of the best salesman at the dealership. Go see him for the best deal. More

by Mike
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Franklin Manyika
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Manharan Sandhu
Dec 02, 2023 -

Grande Prairie Volkswagen responded

Mike, Thank you for your high praise of our dealership and for specifically recognizing Manny, along with Franklin. We're thrilled to hear that you consider us the best around and that Manny has been instrumental in providing top-notch service. We pride ourselves on having a team that is dedicated to offering the best deals and customer experience. We'll make sure to pass along your compliments to Manny and Franklin. Looking forward to serving you again in the future. Best regards, Nathan Wheeler Grande Prairie Volkswagen

November 27, 2023

We were pleasantly surprised at the level of customer service at this dealership Franklin was great! All very personable and knowledgeable More

by Marla
Recommend Dealer
Yes
Employees Worked With
Madison Stoddart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Adewunmi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Franklin Manyika
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2023 -

Grande Prairie Volkswagen responded

Marla, Thank you for taking the time to share your experience at our dealership. We're delighted to hear that Franklin, along with Madison and Michael, provided you with a level of customer service that pleasantly surprised you. It's always our goal to ensure that our team is not only knowledgeable but also personable and accommodating. We're glad that this was reflected in your visit, especially during a new vehicle sales experience. Your feedback is greatly appreciated, and we'll be sure to pass on your kind words to Franklin, Madison, Michael, and the rest of our team. Best regards, Nathan Wheeler Grande Prairie Volkswagen

November 26, 2023

A very great experience wonderful people and will definitely refer people to come here to buy More

by dalemackey
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paige Shelton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Teri Lorenzen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cory lavoie
Dec 02, 2023 -

Grande Prairie Volkswagen responded

Dale Mackey, Thank you for taking the time to share your great experience with us. We're delighted to hear that Paige Shelton, Teri Lorenzen, and Corey Lavoie provided you with wonderful service during your visit for a new vehicle. It's always our goal to make every customer's experience a memorable one, and we're thrilled to know we've succeeded with you. Your willingness to refer others to our dealership is the highest compliment we can receive. We appreciate your support and look forward to welcoming anyone you refer to Grande Prairie Volkswagen. Best regards, Nathan Wheeler Grande Prairie Volkswagen

November 25, 2023

I would recommend this dealership without a minutes decision. I was looked after right away with no pressure and got all questions answered. I was at another dealership prior to coming to VW in Grande More

by Sharon
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Madison Stoddart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Adewunmi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Deniz Baykal, Sarah Taylor
Dec 02, 2023 -

Grande Prairie Volkswagen responded

Sharon, Thank you so much for sharing your wonderful experience at our dealership and for your strong recommendation. We're thrilled to hear that Sarah, along with Madison, Michael, and Deniz, provided you with exceptional service that made a significant difference in your car-buying journey. We strive to make every customer feel valued and well-cared for, and it's heartening to know we succeeded with you. We're also glad that you enjoyed the hot chocolate and Sarah's amazing cookies and chocolates! Congratulations on your new Atlas! We're delighted that you love it and we're grateful for your endorsement of Sarah and our dealership. We're here for any further assistance you may need and look forward to serving you again. Best regards, Nathan Wheeler Grande Prairie Volkswagen

November 25, 2023

Everyone was approachable and friendly. They treat you like family. I recommend others to go. More

by Juliaoh
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Darcy Burrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Madison Stoddart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paige Shelton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Franklin Manyika
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2023 -

Grande Prairie Volkswagen responded

Juliaoh, Thank you for your warm review and for recommending us. We're delighted to hear that Darcy, Madison, Paige, and Franklin made you feel like part of the family during your visit for a new vehicle. Creating a friendly and approachable environment is something we take great pride in at Grande Prairie Volkswagen. We're glad you felt welcomed and well-treated. Your endorsement means a lot to us, and we look forward to welcoming you and others you recommend in the future. Best regards, Nathan Wheeler Grande Prairie Volkswagen

November 23, 2023

Friendly, courteous, efficient and personable employees. Great job. Gets my vehicle in for an appointment on my schedule. Respects my time. More

by Helen Johnson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mickaela Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Bartlett
Dec 02, 2023 -

Grande Prairie Volkswagen responded

Helen Johnson, Thank you for your positive feedback regarding your service visit. We're glad to hear that our team, particularly Daniel Bartlett and Mickaela Ward, provided you with friendly, courteous, efficient, and personable service. Respecting your time and accommodating your schedule are top priorities for us, and it's rewarding to know we've met your expectations in these areas. Your satisfaction is important to us, and we look forward to continuing to provide you with great service in the future. Best regards, Nathan Wheeler Grande Prairie Volkswagen

November 21, 2023

paige was really nice. . helped me with options and was great to help me find a reliable vehicle More

by steff
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paige Shelton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 23, 2023 -

Grande Prairie Volkswagen responded

Steff, Thank you for taking the time to leave your feedback. We're glad to hear that Paige provided you with excellent service and assistance in finding a reliable vehicle. Her dedication to helping customers explore their options and ensuring they find what they need is something we take great pride in. We appreciate your kind words and are here to assist you with any further needs or questions in the future. Best regards, Nathan Wheeler Grande Prairie Volkswagen

November 19, 2023

Very nice and friendly and happy to help, happy to help me find a vehicle that I liked. More

by Terrence
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paige Shelton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2023 -

Grande Prairie Volkswagen responded

Terrence, Thank you for sharing your experience with us. We're delighted to hear that you found our team, especially Paige Shelton, to be nice, friendly, and helpful. It's our goal to ensure every customer finds a vehicle they love, and we're glad Paige could assist you in this journey. Your satisfaction is important to us, and we look forward to being of service to you again in the future. Best regards, Nathan Wheeler Grande Prairie Volkswagen

November 18, 2023

Dealing with this dealership for just over three years and have never had an issue. Service is absolutely amazing. Usually deal with Daniel and he’s just so friendly. Highly recommend them! More

by kayla.bartel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Bartlett
Nov 21, 2023 -

Grande Prairie Volkswagen responded

Kayla Bartel, Thank you for your loyalty over the past three years and for sharing such a positive review! We're delighted to hear that you've consistently experienced amazing service at our dealership. It's wonderful to know that Daniel's friendliness has contributed to your positive experiences. We truly appreciate your recommendation and look forward to continuing to provide you with the highest level of service in the years to come. Best regards, Nathan Wheeler Grande Prairie Volkswagen

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