Grande Prairie Volkswagen

This dealership fails to diagnose problems in their vehicles and tells you everything is fine. I had my car in for technical issues and they said everything was fine. 2 days later the SOS system quit a vehicles and tells you everything is fine. I had my car in for technical issues and they said everything was fine. 2 days later the SOS system quit and my windows were smashed out due to the car alarm not working. When I called about getting a new window they told me they don’t do windows. The dealership in Edmonton was more than happy to assist me. They were kind and friendly on the phone and in fact do do window replacement. I wish we lived in Edmonton and could go to the VW there. More

We bought our VW Tiguan from Jani at Grande Prairie Volkswagen and found the entire staff most helpful and knowledgeable The friendly atmosphere and helpful attitude was so much appreciated We would de Volkswagen and found the entire staff most helpful and knowledgeable The friendly atmosphere and helpful attitude was so much appreciated We would definitely recommend this dealership More

Bought a used car there recently and wanted to pay cash (bank transfer) and was told it could take up to 5 business days to clear. Finance dept said a wire transfer would be faster, but bank said no it wou (bank transfer) and was told it could take up to 5 business days to clear. Finance dept said a wire transfer would be faster, but bank said no it wouldn’t. I have bought numerous cars with a bank transfer before and never experienced this. I always got the vehicle immediately even when i was not from the same city. GP volkswagen said they got taken on a transfer once. Thats what police and courts are for. Instead they treat all cash paying customers as crooks. Do better GP volkswagen!!!! More

I enjoyed the experience with the people who were involved with the process and felt natural. involved with the process and felt natural. More

Grande Prairie Volkswagen was not only great in the purchasing process, but when I ran into a minor problem with my new car I appreciated how fast Volkswagen took care of the matter. The same hour I ca purchasing process, but when I ran into a minor problem with my new car I appreciated how fast Volkswagen took care of the matter. The same hour I called about an issue, they had me bring the vehicle in and the issue was resolved in a timely matter. Thank you Shawn, for taking care of my car needs so quickly. More

Emma was so helpful and such a lovely person! She wasn’t pushy at all and felt like she was actually listening to my needs. What a great experience. She wasn’t pushy at all and felt like she was actually listening to my needs. What a great experience. More

Emma was fantastic to deal with! Process was very smooth. I would recommend purchasing at GP VW Process was very smooth. I would recommend purchasing at GP VW More

Great experience dealing with Nav at GP Volkswagon. She was very helpful and pleasant to deal with. She was very helpful and pleasant to deal with. More

Navpreet, Shawn, and Teri were amazing with the process of financing my first vehicle. They made everything seamless and worked hard to get me a vehicle and deal that worked for me. Highly recommended. of financing my first vehicle. They made everything seamless and worked hard to get me a vehicle and deal that worked for me. Highly recommended. More

It was a pleasure working with Tetiana. She answered all my questions and provided excellent customer service. Highly recommended! She answered all my questions and provided excellent customer service. Highly recommended! More