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Grande Prairie Hyundai

Grande Prairie, AB

4.8
1,161 Reviews
Located in Grande Prairie, AB, Grande Prairie Hyundai is a certified Hyundai retailer committed to providing the highest level of customer satisfaction while offering the finest selection of new and used vehicles in the country, Grande Prairie Hyundai is where Peace Country comes to save! An AutoCanada Dealer Grande Grande Prairie Hyundai belongs to the AutoCanada family of dealerships. AutoCanada is one of Canada’s largest multi-location automobile dealership groups, currently operating 48 franchised dealerships, comprised of 56 franchises, in eight provinces and has over 3,400 employees. AutoCanada currently sells Chrysler, Dodge, Jeep, Ram, FIAT, Chevrolet, GMC, Buick, Cadillac, Infiniti, Nissan, Hyundai, Subaru, Mitsubishi, Audi, Volkswagen, Kia, BMW and MINI branded vehicles. In 2014, our dealerships sold approximately 57,000 vehicles and processed approximately 786,000 service and collision repair orders in our 822 service bays during that time.
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11418 Westgate Drive

Grande Prairie, AB

T8V 8L2

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Showing 1,161 reviews

December 27, 2021

People seemed nice, but took way too long to get everything done. 5+ hours start to finish. Then I come to find out at -50 when I have to plug in that there isn’t even a block heater in it even thou More

by Samantha.a.sandy
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kelsey Berlasty
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2021 -

Grande Prairie Hyundai responded

Grande Prairie Hyundai participates in the Dealer Rater Certified Dealer Program. We are committed to providing high quality customer service, but based on your Dealer Rater review, you did not share that experience. That is disappointing to us. I am sorry that your experience was not of 100% satisfaction and things took longer than expected. We are always striving for 100% customer satisfaction and do our best accommodate our customers timelines however, sometimes things out of our control can slow things down, for that we are sorry for any inconveniences you were caused. Thank you for your honest review. Should you wish to discuss your experience any further please do not hesitate to contact anyone on our management team.

December 23, 2021

Becky helped answer all of our questions about the Tuscon model and while we ended up purchasing a used unit elsewhere she has kept contact with us for when we are in the market again. Very knowledgeable and More

by Nielsen
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lori Peterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Becky Liu
December 22, 2021

We purchased a used vehicle from Kelsey recently. I was picked up at the airport and greeted with a colorful and thoughtful welcome sign she made just for me. The used car had a couple of issues we worked More

by John
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelsey Berlasty
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 20, 2021

I have always had excellent service from the service department Lori Peterson ,Ryan, Dean Smith ,the lube guys! Salesman Kyle is a very knowledgeable guy, Will Mears excellent Manager, all the staff the More

by badneen
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will Mears
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lori Peterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dean Smith
4.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Farquhar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Prince
December 20, 2021

Brad helped a ton in helping find the right vehichle for my grandmother and even delivered it a ways our of town on a weekend. Stellar service and would recommend to anyone.! :D More

by BrandoComando
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brittany Sinkevich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kenna Webb, recommended to hyundai by her, Brad Worona, Samantha Aghdasy
December 18, 2021

GP Hyundai was great to deal with. The staff was friendly, helpful and got me the best deal. Kelsey, Samantha, and Brittany were a pleasure to deal with and I highly recommend checking out GP Hyunda More

by coltondyck0311
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brittany Sinkevich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelsey Berlasty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Samantha Aghdasy
December 18, 2021

Becky Liu was great working with. She was very good about finding us exactly what we were looking for. The Becky and the finance staff was very efficient at getting everything set in place for a quick More

by kat_mclaugh
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kati McKinnon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Becky Liu
December 14, 2021

Everyone was very helpful. They actually called you back and everyone was very friendly. They work hard to get you what you want. More

by j_wright017
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kati McKinnon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brittany Sinkevich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ivan Bueno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kaitlin Baron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Becky Liu, John Prado, Sarah Taylor
December 10, 2021

Some of the most amazing customer service around! Brad Worona was outstanding. He was open, candid and knowledgeable about all aspects of the car. With Brad being a mechanic he knew the aspects of the car More

by nightfireranch
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brittany Sinkevich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brad Worona
December 10, 2021

We were sent some info on a Harley Davidson that Brad said was in stock. Over the phone we had dealt with Brad and we arranged to buy the bike. Brad was very helpful and a great guy to deal with! When More

by H.D Winnipeg
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Worona
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