Finch Hyundai - Service Centre

Customer Service was not up to par! Unfortunately I will not be returning! The service manager was less than professional and the customer service was unacceptable. I felt as if my b Unfortunately I will not be returning! The service manager was less than professional and the customer service was unacceptable. I felt as if my business didn't matter and left the service department with a sick feeling in my stomach More

Above and Beyond Have been a loyal customer for over a decade. All Service staff have been very kind, caring, helpful, courteous, and willing to go that extra step. Ka Have been a loyal customer for over a decade. All Service staff have been very kind, caring, helpful, courteous, and willing to go that extra step. Kareem and Jeff in particular have gone to bat, and helped extensively with warranty matters and good advice. Techs have been good, and have given good Rest of staff have been helpful with other problems, rescheduling, following up on ordered parts & recalls. Front counter staff have been helpful, too. Shuttle drivers have been professional, and willing to work out proper scheduling, including making sure I can make meetings after dropping off car, or responding to reschedule requests for pick up. Everyone has gone above and beyond to make the Service experience great! More

My vehicle left with more wrong with it then when I came in You get a different price for absolutely everything based on who you speak with. Some will waive the diagnostic fee if the work is done while others You get a different price for absolutely everything based on who you speak with. Some will waive the diagnostic fee if the work is done while others won't. I received 3 different quotes for the exact same work. I was thrilled with the service I received at Burlington Hyundai and assumed I would receive the same quality of service when I moved to London. Since I have started bringing my vehicles (both Hyundai) to finch it seems I drive away with more wrong with my car than when I brought it there. Technicians are friendly and knowledgeable but the way business is conducted is auto opus. More

Quick and Friendly Service It was a pleasure dealing with Carmen Jones in the service department. Oil change and regular service is a quick and friendly process..in and out in It was a pleasure dealing with Carmen Jones in the service department. Oil change and regular service is a quick and friendly process..in and out in less than an hour. More

Thanks to Hass Hijazi for his support . He solved the problems in a wise respectable manner. We do appreciate his support and his support . Thank you Hijazi for his support . He solved the problems in a wise respectable manner. We do appreciate his support and his support . Thank you More

Finch Cares!!! I WAS VERY IMPRESSED WITH ADRIAN'S FRIENDLY PROFESSIONAL APPROACH. HE WAS A PLEASURE TO DEAL WITH. AND THE FREE CARWASH IS A NICE TOUCH. THUMBS UP!! I WAS VERY IMPRESSED WITH ADRIAN'S FRIENDLY PROFESSIONAL APPROACH. HE WAS A PLEASURE TO DEAL WITH. AND THE FREE CARWASH IS A NICE TOUCH. THUMBS UP!! More

Great service, always offer to wash your car for free Finch Hyundai has been great to deal with, they are very quick and seem eager to ensure that my experience is the best possible. I purchased my car in Finch Hyundai has been great to deal with, they are very quick and seem eager to ensure that my experience is the best possible. I purchased my car in another city, and have been much happier with the service I receive at the London location. More

Kind and courteous They were kind and courteous. They consulted me on everything before going ahead with it and explained exactly what was going to be done to my car. They were kind and courteous. They consulted me on everything before going ahead with it and explained exactly what was going to be done to my car. More

Excellent Service by Adrian Zablocki Adrian was very helpful and accommodating and was truly an excellent service advisor. He explained to me each and every item that needs to be done to Adrian was very helpful and accommodating and was truly an excellent service advisor. He explained to me each and every item that needs to be done to keep my vehicle in excellent condition. Keep up the good work Adrian. More

Great service and very friendly staff. My service advisor was Adrian Zablocki,who was very pleasant to deal with. Alex English was my service tech and did the work in a very timely manner. My service advisor was Adrian Zablocki,who was very pleasant to deal with. Alex English was my service tech and did the work in a very timely manner. Thanks guys. More