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86 Reviews of Finch Hyundai - Service Centre
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March 01, 2018
Dealer may be great for consumers living in London If you are considering buying a car from Finch Hyundai and you live out of town close enough to London (bedroom community) and you do not work in Lon If you are considering buying a car from Finch Hyundai and you live out of town close enough to London (bedroom community) and you do not work in London you might want to find a dealer that supports outer communities. I find it very difficult to book appointments for service they do not seem very workable for out of town customers. I am not saying it is a bad place to buy a car. I had to use the road side assistance recently my car broke down I called Finch service and I was told it is my responsibility to get the car here. I was told to call Roadside assistance. I called and was told a tow truck will be here in under 1 .5 hours I called at 8.30 am and the tow truck showed up at 12.15pm. can you image if you had to sit on a hi-way for that long. you just might want to second guess your car purchase from a company that only supports the city they are in. Or if you are buying a car from another area you might want to make sure there is a the same type of dealer in you community for any work that needs to performed. Joseph More
by Hd Guy
Helpful January 26, 2018
My experience at Finch Hyundai Recently, I got an Elantra from Clint as present from my parents. Clint and his team went above and beyond to make the whole experience so easy and gr Recently, I got an Elantra from Clint as present from my parents. Clint and his team went above and beyond to make the whole experience so easy and great for my parents and I. Having such great experiences already with my mom's Santa Fe, I knew my first choice for any issues regarding my car, would be to go straight to finch Hyundai. The last three times I have been in the service area, I have been helped by Jason Gallant. His passion for his customers, and the company its self really shines through. Jason is extremely thorough and you don't feel pressured to buy or fix anything you didn't originally come there to do. Jason goes above and beyond to make sure your experience is a positive one which I have not had in any other dealership in recent years. Keep it up Jason and thank you for everything you do! More
by Daniela Garcia Patino
January 17, 2018
Service was excellent, advisor (Dana McKillop) was awesome The service at Finch Hyundai in London Ontario is always quite good. A recent visit was an exceptional experience. This particular visit had Dana as o The service at Finch Hyundai in London Ontario is always quite good. A recent visit was an exceptional experience. This particular visit had Dana as our service advisor, and she was awesome. She understood exactly what our issues were, made us feel appreciated, and kept us well informed throughout the process. What a pleasant experience, thank you Finch, and especially Dana. More
by RobAW
Employees Worked With
September 05, 2017
Scam Warrenty I have been trying to get an answer from ray for over a month. My car is rusted and he sold me a lifetime warranty which turns out to be on 1 cetai I have been trying to get an answer from ray for over a month. My car is rusted and he sold me a lifetime warranty which turns out to be on 1 cetain type of rust, a hole. I thought rust was rust. They previously fixed rust on my vehicle which rusted again and won't back it up iv emailed multiple times and then I receive a blunt answer that they won't cover it. Never called me with a quote they promised me or how they are going to go about helping me out. Iv been very patient but this is the worst customer service iv ever had to deal with especially coming from a well known dealership such as finch. No apology for the wait.. as Im currently still waiting. More
by K15
July 10, 2017
Gone the extra mile Fantastic service department, always going the extra mile. Absolutely fantastic service department. Particularly recently, Jason had been extremely de Fantastic service department, always going the extra mile. Absolutely fantastic service department. Particularly recently, Jason had been extremely determined to assist me in every way he could when a small issue arose. I was surprised by the level of commitment Jason has to his job. Completely impressed. Even though the dealership is a bit far I will continue coming back here for service. More
by Sonata-Life
Employees Worked With
Jason Gallant
February 28, 2017
Great service I love great service and when you arrive you are immediately looked after or if busy they always acknowledge your presence. Kareem is always friendly I love great service and when you arrive you are immediately looked after or if busy they always acknowledge your presence. Kareem is always friendly and goes beyond great service. I always trust his recommendations. Also I have had to drop by lately without an appointment regarding a tire and I was very quickly looked after although I was ready to wait. Great service team Excellent service. Thank you More
by satisfied customer
February 14, 2017
Rainy date It was raining cats and dogs when I arrived back to get my car. The shuttle driver drove right inside the service bays and then retrieved my car and It was raining cats and dogs when I arrived back to get my car. The shuttle driver drove right inside the service bays and then retrieved my car and drove it into the bay as well so I didn't get a drop of water on me! Small things mean a lot :) More
by Customer777
January 11, 2017
Excellent Service, Great People I was taken care of immediately, treated with courtesy and respect and given a ride home without any wait. Also got a free car wash. All in all, an ex I was taken care of immediately, treated with courtesy and respect and given a ride home without any wait. Also got a free car wash. All in all, an excellent service department. More
by David Banks
Employees Worked With
November 05, 2016
Highly recommended Excellent, honest service. We reviewed what I had asked to have done and updated according to my service history. I had selected the wrong service in Excellent, honest service. We reviewed what I had asked to have done and updated according to my service history. I had selected the wrong service initially which Kareem caught and changed. More
by Weisz
Employees Worked With
November 05, 2016
Customer Service I received excellent service from Kareem Fayad on my recent visit to the service center to have the signal lights looked after. He explained the prob I received excellent service from Kareem Fayad on my recent visit to the service center to have the signal lights looked after. He explained the problem to me and recommended the air filters be replaced. He was very honest with me and is a excellent asset to the service center and the dealership as well. Well done Kareem. You can be proud of yourself. More
by Barry T.
Employees Worked With
