Finch Hyundai

Kudos to Finch Hyundai for having someone like Bassel Elkadri in their employ. After a long and anxious wait our 2022 Tucson finally arrived!! Bassel our sales person, kept us informed and we were always Elkadri in their employ. After a long and anxious wait our 2022 Tucson finally arrived!! Bassel our sales person, kept us informed and we were always updated. As well as his courteous mannerisim he was extremely well informed. It was easy to determine that he was genuinely concerned and that our satisfaction mattered. He was extremely informed and it was a pleasure to discuss our orientation with the vehicle. Any questions we had were thoroughly addressed and he made sure we understood. We were also introduced to the sales manager and we engaged in a stimulating conversation. Bassel, you made my Wife and I feel comfortable in your presence and want to thank you and Finch for the deal we received. Any future transactions that we or anyone we recommend will be with you. I learned in business that a good reputation is hard to attain yet a bad one is easy to get. Bassel, thats something you wont have to worry about. We were fortunate to have you and Hyundai Finch take care of our needs, we will spread the word.. More

Vehicle went to Finch Collision at Finch Hyundai for a comprehensive claim. My vehicle was gone for 17 days. I wasn't kept in the loop as to what was happening and had to email them myself to inquire abou comprehensive claim. My vehicle was gone for 17 days. I wasn't kept in the loop as to what was happening and had to email them myself to inquire about my vehicle. Brittany was my appraiser. I really don't care about anything either than the condition of my vehicle once it was returned to me. They didn't put the skid plate back on, forgot the lower valence, two lower shields, used an aftermarket fender liner that didn't fit properly, didn't fix the other fender liner at all, attached pieces of my vehicle using black zip ties and then threw some in the trunk for me to find afterwards. They denied using black zip ties even though I have before and after pictures and no, there are no black zip ties. I am a 25 year old single woman, why would I have a bunch of black zip ties in my house? They claimed that they were on there before the vehicle went in. I have had to get lawyers involved. I refuse to get these inadequate mechanics to fix their mistake. I don't trust them with a TWENTY foot pole. More

I FINALLY received my 2022 Santa Cruz After a VERY long wait, KJ let me know it was available for pickup. He asked if there was anything he could do to make up for the extremely long wait. I had mentioned wait, KJ let me know it was available for pickup. He asked if there was anything he could do to make up for the extremely long wait. I had mentioned a few things that I'd like added to the vehicle, and without any hesitation he said "Done!" The work was completed within the next few days. I'll be recommending him to anyone who asks about my purchase and experience. Thank again KJ Cheers More

I recently purchased a 2022 Hyundai Kona. As it was not available at the time of sale Finch Hyundai gave me a vehicle to use until mine arrived. KJ went above and beyond helping me with the p As it was not available at the time of sale Finch Hyundai gave me a vehicle to use until mine arrived. KJ went above and beyond helping me with the purchase and kept me up to date with the status of delivery. I picked up my brand new Kona yesterday. Once again KJ was outstanding in going through all necessary paperwork and going over the features of my Kona. I know that he will be there for me should I have any problems or concerns. Great experience with KJ and Finch Hyundai. Ray Kolyn (Sales Manager) was great to work with. Very friendly and professional. He even gave me a gift as a token of appreciation. I just want to say: Great experience Great Dealership Great Team Great Car Love my Hyundai Kona! More

We recently purchased (deposit) our second vehicle from Cris Latis (1st Elentra, 2nd Ioniq). He gave us all the information we needed and answered all our questions. He is honest, knowledgeable, and humble Cris Latis (1st Elentra, 2nd Ioniq). He gave us all the information we needed and answered all our questions. He is honest, knowledgeable, and humble. More

I recently purchased a 2022 Sonata n line at Finch Hyundai. Moe was attentive, courteous and quickly responsive to any questions whether via text or in person. He made the experience pleasurable and Hyundai. Moe was attentive, courteous and quickly responsive to any questions whether via text or in person. He made the experience pleasurable and I would recommend him to any individual who is looking for a respectful and warm purchase experience! More

Hands down best service I have ever received warm kind and friendly will deal with Cesar for all future deals and friendly will deal with Cesar for all future deals More

TERRIBLE! !! STAY AWAY!! HORRIBLE!! I purchased my 2016 tucson from here and it has been nothing but problems. I have now had the car for almost 2 years, 2 yea !! STAY AWAY!! HORRIBLE!! I purchased my 2016 tucson from here and it has been nothing but problems. I have now had the car for almost 2 years, 2 years of horrible headaches. The car started drinking oil like crazy, as in a litre a week, so I brought it in and they decided to do an oil consumption test. I had to bring my car in every thousand kilometres and, since I moved, I lived an hour away from the closest Hyundai. So everyday on my 1 day off a week I drove an hour there and an hour back. Then when i moved back home, this Hyundai told me none of those consumption tests were transferable to this Hyundai? In the end, I had to call Owen Sound and ask them to fax that xxxx over and my car was averaging 1 litre of oil or more every week. But according to Finch that is in their "acceptable range". COOL COOL. So I brought the car to my uncles garage and asked finch for all the records they have on my car for my uncle to look at. THEY USED THE WRONG OIL 6/8 TIMES THEY DID MY OIL CHANGE. MY CAR IS SUPPOSED TO HAVE 5W20 AND THEY PUT 0W20 or 5W30.. depending how they were feeling that day i guess. All in all, lesson learned, STAY AWAY More

Frank was excellent in providing guidance and advice as I was deciding to trade in my old Tucson and purchase a new one. His unassuming “think about I” style was much appreciated as I contemplated choices an was deciding to trade in my old Tucson and purchase a new one. His unassuming “think about I” style was much appreciated as I contemplated choices and funding options. Once a deal was reached, Frank arranged a meeting with a financing advisor and informed me about the car’s arrival date. It all went seamlessly and without undue pressure. Frank is frank, he tells you just as it is and does not make unrealistic promises. If something is possible you will get it, if it is not you will know. Thank you Frank for job very well done. More

Always a great experience at Finch Hyundai! The service advisors are knowledgeable and friendly; just terrific! And they offer a shuttle service. Shuttle drivers are equally friendly. The service advisors are knowledgeable and friendly; just terrific! And they offer a shuttle service. Shuttle drivers are equally friendly. More