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Finch Chevrolet Cadillac Buick GMC
London, ON
1,242 Reviews
At Finch Chevrolet Cadillac Buick GMC, we take pride in many things. We take pride in the fact that we've been voted the Best Domestic Car Dealership in London for two straight years by readers of the London Free Press. We take great pride in the new GM cars, trucks and SUVs that we sell. We take pride in the exceptional quality and diversity of our used car inventory. And, perhaps most importantly, we take pride in the reputation that we've built throughout the London and area community as a car dealership that provides an unparalleled level of customer service.
It has long been our mission to provide our customers with a level of service that far exceeds any other dealership. As such, we have assembled the most knowledgeable team of sales, service and parts experts to ensure that all of our customers needs are met, right down to the finest detail.
So, whether you are in the market for a great deal on a new or used Chevrolet, Cadillac, Buick or GMC vehicle, or you're looking for competitve prices on vehicle service, parts or detailing, you have come to the right place!
Happy motoring!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 1,242 reviews
September 14, 2018
Matt & Richard My wife and I have now purchased three cars at Finch Chevy over the last few years - two of which were with Matt in sales and Richard in finance. We h My wife and I have now purchased three cars at Finch Chevy over the last few years - two of which were with Matt in sales and Richard in finance. We had a wonderful experience every time! We never felt pressured into anything, and you really feel like you matter here. We love both of our cars, and we've also benefited from the great service department too. Matt is very professional, friendly, and welcoming, and he remembered us even after a year of not coming in. He answered every question and concern we had, and he really made us feel confident that we were making the right choice! Richard is also incredibly professional and friendly, and he makes the worst part of buying a car (getting financing) something simple and easy...even fun. With both Matt and Richard, you feel like you're having a conversation with friends, and my wife and I know that as long as we live in London and are looking for cars, Finch Chevy will be our first choice. More
by dashowsarah
Helpful September 14, 2018
Thanks again Matt Sparks! This was our 3rd vehicle purchase from Matt and can't believe how simple he makes the process. He's very professional, courteous and will go out of h This was our 3rd vehicle purchase from Matt and can't believe how simple he makes the process. He's very professional, courteous and will go out of his way to make sure were happy every time. Looking forward to dealing with him for many years to come. More
by Brian - Sarnia
Employees Worked With
September 11, 2018
Decades of Deals I have bought, leased and traded many vehicles with Paul, over many years! No pressure, no judgment. He takes the time to find out what's important I have bought, leased and traded many vehicles with Paul, over many years! No pressure, no judgment. He takes the time to find out what's important to me. I always leave feeling that he has gone the extra mile to make sure I get what I want. I will be back for my next vehicle, and continue to enjoy the very capable service department in the meantime! More
by thanks brian finch
Employees Worked With
September 11, 2018
" 2017 Corvette Stingray" I had the pleasure of dealing with Matt Sparkes this past summer in purchasing my new corvette, which I traded up to from an older model. Matt was exc I had the pleasure of dealing with Matt Sparkes this past summer in purchasing my new corvette, which I traded up to from an older model. Matt was excellent to work with, both on a professional and personal level. He took me out in a newer model Vette and had me sold the minute I stepped on the gas, not that these cars need much help selling themselves, for Corvette enthusiast. But, it was Matt's enthusiastic, ambitious demeanor and knowledge of the car is what I really enjoyed throughout the entire process. Thank you again Matt. More
by pwr time17
Employees Worked With
September 07, 2018
Another AMAZING experience at Finch Chevrolet Just purchased another vehicle from the super friendly and a little crazy Craig Stott. He makes the buying experience so stress-free. We are beyond Just purchased another vehicle from the super friendly and a little crazy Craig Stott. He makes the buying experience so stress-free. We are beyond excited about our brand new 2018 Chevrolet Colorado 4x4!! We recommend Finch to everyone!!! More
by ProudArmyDad
Employees Worked With
Jordin Finch, Craig Stott, Tony Ficca
September 05, 2018
2015 Ford Escape We were looking for a perfect family car, Nick made it happen for us. He was very brilliant, incredible and extremely professional. He made sure that We were looking for a perfect family car, Nick made it happen for us. He was very brilliant, incredible and extremely professional. He made sure that it had everything we needed and figured out a wonderful plan that worked out best for us. More
by TayLees87
Employees Worked With
Nick D'Oria
September 05, 2018
I’ll be back! Craig and Richard were great to deal with, funny and had a good time talking to them, got me out of a Mustang and into a new Silverado, with a 2 day t Craig and Richard were great to deal with, funny and had a good time talking to them, got me out of a Mustang and into a new Silverado, with a 2 day turn around time no less. Took a little loss on the Mustang but the deals on the trucks were too good to pass up I’ll be back for sure only complaint is i’m still waiting for the tint on the front windows ;) thank you Craig, Richard and everyone else over at Finch Chevrolet More
by canucklumper
Employees Worked With
Pretty Receptionist, Richard Litt, Craig Stott
September 04, 2018
My purchase couldn't have gone worse!!! It started after I picked up my car (trade in) out of storage and headed to Finch's Chev in London. On the way I got pulled over by the OPP in Tillson It started after I picked up my car (trade in) out of storage and headed to Finch's Chev in London. On the way I got pulled over by the OPP in Tillsonburg. The officer said the plates did not belong to this car. These plates had been on that car for 17 yrs, so it seemed hard to believe. The officer spent about 30 mins on his data base trying to figure out what was going on. Next he followed me to the nearest MTO office. There I found that without my knowledge Finch's had taken ownership of my car before my traded date. Both the OPP and MTO were very good in dealing with my situation. Called Finch's who checked and confirmed that it was their screw up. I told them I have to leave the car at the Tillsonburg MTO as it was improperly plated and couldn't be driven. Next I called my wife to pick me up in Tillsonburg at the MTO and take me to the Finch's to get my new car. For that 2 hours of OPP / MTO stress and my wife having to drive 40 mins to pick up and then another 30 mins into London. I got a few sorry's from Nick D'Oria I honestly thought they would do something to try an smooth that over. But only a couple inexpensive sorry's for my time and aggregation. Nick is very new at sales and it shows. On top of that his support through this part was nonexistent from the floor manager who ever that is. No one ever showed their face to me other the Nick. It seems the art of keeping a customer is lost at Finch's Chev in London. I always say "spending money shouldn't be this difficult". If it is move on.... and I will. More
by never again
Employees Worked With
Chris Bowers, Nick D'Oria
August 31, 2018
2018 GMC Sierra It’s the third deal that I have dealt with Adam in the past couple months and no disappointments, he’s knowledgeable , friendly and makes the process It’s the third deal that I have dealt with Adam in the past couple months and no disappointments, he’s knowledgeable , friendly and makes the process easy and smooth to get the vehicle you desire. More
by Josef Liska
Employees Worked With
Adam Meddaoui
August 31, 2018
EXCELLENT CUSTOMER SERVICE FROM JOSH! Josh helped me with every question I had - he was very detail oriented with second to none customer service. I will be referring anyone iNterestEd in Josh helped me with every question I had - he was very detail oriented with second to none customer service. I will be referring anyone iNterestEd in A new veHicle to Josh and the Finch team! More
by N. Doors
Employees Worked With
Josh D'Andrea
