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Finch Chevrolet Cadillac Buick GMC
London, ON
1,240 Reviews
At Finch Chevrolet Cadillac Buick GMC, we take pride in many things. We take pride in the fact that we've been voted the Best Domestic Car Dealership in London for two straight years by readers of the London Free Press. We take great pride in the new GM cars, trucks and SUVs that we sell. We take pride in the exceptional quality and diversity of our used car inventory. And, perhaps most importantly, we take pride in the reputation that we've built throughout the London and area community as a car dealership that provides an unparalleled level of customer service.
It has long been our mission to provide our customers with a level of service that far exceeds any other dealership. As such, we have assembled the most knowledgeable team of sales, service and parts experts to ensure that all of our customers needs are met, right down to the finest detail.
So, whether you are in the market for a great deal on a new or used Chevrolet, Cadillac, Buick or GMC vehicle, or you're looking for competitve prices on vehicle service, parts or detailing, you have come to the right place!
Happy motoring!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 1,240 reviews
November 28, 2018
best customer care with repairs/service I had an issue with rust on the tailgate of my GMC terrain. Apparently this is a common issue with terrains. I talked directly to the Service Manager, I had an issue with rust on the tailgate of my GMC terrain. Apparently this is a common issue with terrains. I talked directly to the Service Manager, Tim Polley, who went ABOVE AND BEYOND! Not only did he offer a fair soloution to the problem, but he understands that working full time with two very young children complicate unexpected events like car repairs. He offered a loaner car and had it ready for me upon arrival. He also arranged to have my car taken to another location so that I didn't have to make two stops. Additionally, Finch covered my oil change while it was in the shop. Every time I'm in for service (brakes and oil changes so far), staff are genuinely friendly, responsive and efficient (especially Regan!). I would absolutely recommend the service staff to anyone and always feel well taken care of. Thanks Finch, especially Tim and Regan! More
by onehappymama
Helpful November 26, 2018
Mohanad (Moe) Al-Ansari @ Finch Chevrolet Cadillac Buick GMC Moe Al-Ansari was absolutely wonderful to deal with. He listened to all of my needs/wants and found me my "needle in a haystack" quickly and efficient Moe Al-Ansari was absolutely wonderful to deal with. He listened to all of my needs/wants and found me my "needle in a haystack" quickly and efficiently. I had previously gone to several other dealerships to find my vehicle but no one would bother looking - if it wasn't on their lot they didn't want to bother. I really and truly appreciate Moe and the service he provided, it didn't matter if the vehicle was on the lot or anywhere else in Ontario, he sought it out and brought it "home". The purchasing process was also just that quick and easy. Moe made sure to explain all of the paperwork in detail so that I could make an informed decision that was right for me and my family. I truly felt like he cared about what was best for us, he showed us care, knowledge, and professional quality service throughout our purchasing process. No gimmicks, games, or rushing. I have purchased many Chevy vehicles in the past and I can say without hesitation, Moe is the BEST! I strongly recommend working with him if you are looking to purchase a vehicle, you won't be disappointed. Thank you Moe & Finch Chevrolet Cadillac Buick GMC More
by jackco
Employees Worked With
Moe Al-Ansari
November 23, 2018
Great experience and no frills! Adam was great to work with, and provided incredible customer service, and we are very happy with our new car! Adam went above and beyond. Adam was great to work with, and provided incredible customer service, and we are very happy with our new car! Adam went above and beyond. More
by dmhage
November 20, 2018
pleasant experience We were suddenly in the position of needing to buy a new vehicle. We had been at several dealerships in town and went to Finch. We met Matt Sparkes wh We were suddenly in the position of needing to buy a new vehicle. We had been at several dealerships in town and went to Finch. We met Matt Sparkes who made things very easy for us. He was very honest in directing us to the right vehicle for us. We are so happy with our Cadillac. Perfect car for us. Many thanks Matt More
by Muell68
November 20, 2018
Another great experience Once again we dealt with Matt Sparkes who made the purchase seamless as always. He truly goes out of his way to make sure everything is going smoothl Once again we dealt with Matt Sparkes who made the purchase seamless as always. He truly goes out of his way to make sure everything is going smoothly even long after the transaction. I highly recommend him and his no pressure sales approach. More
by Brian - Sarnia
Employees Worked With
November 18, 2018
Purchase of new car. Experience with service department Purchased 2019 Cadillac xt4 with assistance from Craig Stott. He was professional, relaxed, and supportive. Craig made experience stressless! Mike Purchased 2019 Cadillac xt4 with assistance from Craig Stott. He was professional, relaxed, and supportive. Craig made experience stressless! Mike Murphy, service dept., great guy. More
by Blackcaddy
November 14, 2018
Exceptional sales and dealership experience! Matt was absolutely great to work with! Very personable and really made the whole experience great. He took his time going through the options without Matt was absolutely great to work with! Very personable and really made the whole experience great. He took his time going through the options without delaying the process and was able to find me the exact car I was after! Matt was extremely knowledgeable and was able to get the deal done in just a couple of hours which worked with my busy schedule. His continued customer service remains excellent and I look forward to recommending any friends/family who are after a vehicle I know to him! More
by Morgan B
November 13, 2018
Amazing dealer Nick was amazing from day one, made himself available to me, worked with my visit to London and made the deal work in a long distance way. I’d recomm Nick was amazing from day one, made himself available to me, worked with my visit to London and made the deal work in a long distance way. I’d recommend him and the dealership any day More
by Sfwr1976
Employees Worked With
Nick D'Oria
November 09, 2018
Amazing Customer Service Experience! Matt is a great salesman and made my first car-buying experience an amazing one! He was incredibly helpful and informative, even with my silliest ques Matt is a great salesman and made my first car-buying experience an amazing one! He was incredibly helpful and informative, even with my silliest questions. He started the appointment by asking me all about myself, ensuring he could tailor my experience to exactly what I was looking for. He had a very friendly, no-pressure approach and was available any time of day to answer my questions as I made my decision. He's great at what he does, wonderful with customers, and I will absolutely recommend him to anyone in search of a new vehicle and a great experience! More
by Samm
Employees Worked With
November 03, 2018
Amazing Experience Moe was amazing, he not only was able to help me get into the car that I wanted but also gave me some amazing advice as well, something people would n Moe was amazing, he not only was able to help me get into the car that I wanted but also gave me some amazing advice as well, something people would normally pay for and I really appreciate everything he did for me! I will definitely be back! More
by Scott B
Employees Worked With
Craig Stott, Moe Al-Ansari
