Morgan Crosbie was my sales rep for my car purchase. Very friendly and knowledgeable. I immediately felt comfortable at the dealership and I never felt pressure to make a decision. Once the deal was done everything went quickly and smoothly. I picked up the car the next day.. it was detailed, warmed up (-15c that day!) and ready for my arrival. Great experience.
I contacted Morgan inquiring a new or used truck and once I told him what I was looking for and that price that I’d like. He was very rude and ignorant with his response, would talk down to me and would not work with me at all or suggest any other model of truck and then completely ignoring my last email. Did not seem to care about his customer and put in very little effort to make his customer happy. I am very happy that I did not purchase a truck from him. I found a brand new truck that was better then what I wanted, a price that I was comfortable with and service that I was happy with elsewhere.
If I ever decide to go to Finch for my next purchase he will not be the person that sells me my next vehicle.
"Going the Extra Mile In service and customer satisfaction."
Morgan most certainly went the extra mile to service my needs, In todays world customer satisfaction is key. Morgan went beyond an extra mile and delivered my new truck to my place of work as time is not my friend. The transaction was seamless and painless! Talk about servicing your customer needs!
Kudos to Morgan and Richard Litt. Thank you gentlemen!
"New Truck purchase (AWESOME)"
- SIG-LUX BUILDERS
Morgan is a top shelf salesman with customer satisfaction as first priority. I have purchased 3 trucks now from Morgan and each purchase has been a breezeeee. Morgan always looks after my best interest to make sure that all service experiences are quick and painless
"Service, Service, Service"
Morgan has always come through for me when I'm searching for a car. His up to date knowledge and attention to detail are second to none. From trade in values to what features i should be looking for in a new car he knows it all. 100% would recommend him to any friends or family in London!
"Excellant Customer Service"
We would like to commend our Sales Person, Morgan Crosbie for his very knowledgeable expertise in helping us with the purchase of our Chevrolet Bolt EV.
We find Morgan to be very caring & in no way did we ever feel rushed.
We recommend Finch to all of our Friends & Family!
Other Employees Tagged:
"Great knowledge "
Morgan Crosbie and John Willits were great with assisting me in finding a vehicle !! Morgans expertise and knowledge was very appreciated and incredible with the whole computer system via phone etc !!
"Excellent service "
Just bought my new truck and like every new purchase I traveled to a few different dealerships but when I walked into Finch I knew my experience would be different. I was introduced to John, Morgan and Toni each employee specializing in a different area. Toni was very personal and help me with the financial aspect of my purchase. Morgan set up the truck and all the technical components. His knowledge is outstanding. John was the first person I met that day and his pride and personality is a role model I am sure for each employee. John took the time to listen and ensure my purchase was the right purchase and walked me through every step. I have personally recommended Finch and these three employees to family and friends and would like anyone looking for the right dealership to walk and have the experience I did. Thank you Finch
- My Stingray
My overall experience was just incredible!
Morgan Crosbie was very informative and knowledgeable about the Corvette that I was purchasing.
I made a special trip from Caledon to see the vehicle as morgan made me fall in love with it over the phone.
U tube videos were a very helpful experience.
Morgan went to the extremes of teaching me about all the individual features the vehicle had to offer. I was impressed about how much Morgan new and added to my experience at Finch Chevrolet.
I would recommend Morgan to all my friends. It's worth the drive to London!!
- Ray kalia
Morgan was fantastic and an absolute pleasure to work with. Made the entire experience excellent. We will do business again. Thanks again Looking forward to the next one