Erinwood Ford

First car buying experience was superb and smooth. I was skeptical about visiting a dealership to buy a my first car, and therefore had delayed the process about 2 years before actually visiting a deal I was skeptical about visiting a dealership to buy a my first car, and therefore had delayed the process about 2 years before actually visiting a dealership. I heard a few horror stories about salesmen slipping fees into a contract without the buyer's knowledge, and so naturally I was a bit anxious, being someone that is budget friendly. I asked around, and a few of my good friends had went to Erinwood and reported a great experience, so that's where I went. I wanted two things: transparency, and timeliness. I got just that! Victor who was my sales guy, was amazing! Didn't at all have a sales tone about him. Rather, I felt I was talking to a friend. He was very transparent with me all throughout, giving me a break-down of the numbers and telling me exactly what I needed to bring so that I could walk out with my focus the next day. Victor followed up with me the week after I picked up my car and made sure I was happy. Overall, fabulous experience! More

Excellent Service Just leased a new Ford Explorer. John Nguyen, the sale and lease consultant provided detailed answers to our questions and helped us make an informed Just leased a new Ford Explorer. John Nguyen, the sale and lease consultant provided detailed answers to our questions and helped us make an informed decision. More

Excellent All Around! Carol, Robyn, John and Martin each made this car-buying experience a fun and exciting one. Armed with knowledge, professionalism and customer service Carol, Robyn, John and Martin each made this car-buying experience a fun and exciting one. Armed with knowledge, professionalism and customer service with a smile they were all very accommodating in answering any questions with a high degree of accuracy and timeliness. They are filled with expertise and a passion for their jobs and it shows! Thanks for making this a great experience. More

Good customer service Ali represents customer service at its finest. He never pressured us, talked to us in real terms, found ways to make us comfortable while we were shop Ali represents customer service at its finest. He never pressured us, talked to us in real terms, found ways to make us comfortable while we were shopping, and even picked us up in a snow storm so that we could collect our new car. After meeting quite a few salespeople in our search for a car, we were more than pleased to make the sale with Ali and would recommend him to anyone else looking to purchase a vehicle from Erinwood Ford. More

First Brand New Vehicle I was referred to Erinwood Ford from a friend who purchased from them. This was my first ever new car purchase so was a little nervous. Living in th I was referred to Erinwood Ford from a friend who purchased from them. This was my first ever new car purchase so was a little nervous. Living in the north, I didn't have a chance to visit and test drive the truck. Called the dealership to inquire about deals and pricing and from day 1, John was excellent. He offered me a great price, within the budget I was looking for with more vehicle options than I was offered at other dealerships. Even though I hadn't visited with John personally, he still made sure I was a customer and kept in communication with me through email/phone conversations. Very happy with the service I received from a long distance purchase. Upon returning home, had a minor problem, contacted John and they took care of the issue, no questions asked. Could have easily told me too bad. Great customer service, nice to see. I will definitely recommend Erinwood to other people. More

Continues to Impress I writing this review so that more people can benefit from Mark Maguires courtesy and professionalism.This is the third vehicle I have purchased from I writing this review so that more people can benefit from Mark Maguires courtesy and professionalism.This is the third vehicle I have purchased from Mark. After each purchase I have always come away feeling that I was treated as the most important customer in the showroom his attention to detail along with the attitude that a well informed customer is a satisfied customer continues to make the purchase rewarding for everyone invoved He always manages to negotiate a fair and reasonable price along with an accurate delivery time. It is always a pleasure to deal with Mark.I highly recomend Mark and Erinwood Ford to everyone interested in purchasing a new vehicle, Thank you Randy More

Excellent place to shop at!!!! My husband and I went into Erinwood Ford's clearance center to look a few vehicles we had seen on their web site. There were a number of good quality My husband and I went into Erinwood Ford's clearance center to look a few vehicles we had seen on their web site. There were a number of good quality used vehicles to chose from. The experience was quick, easy and pleasant, and the atmosphere was very nice. Very down to earth and friendly!! Joseph was excellent and helped us buy exactly what we wanted! More

New Fiesta Went in to look at some used cars and ended up with an amazing deal on a brand new car. This is my second vehicle from Erinwood ford and both times it Went in to look at some used cars and ended up with an amazing deal on a brand new car. This is my second vehicle from Erinwood ford and both times it was a great experience More

Exceptional service Just purchased my second vehicle from Graham Townsend at Erinwood Ford. After having a amazing experience working with Graham in 2014 i returned thi Just purchased my second vehicle from Graham Townsend at Erinwood Ford. After having a amazing experience working with Graham in 2014 i returned this year to purchase a F150. Not owning a truck before I had several questions which was no problem for Graham as he is extremely knowledgeable. He provided great customer service making the experience fun and smooth making us smile during the whole experience. At no point did i feel pressured, rushed or overwhelmed during this experience. Graham walked me through the different models, answered all my questions gave me tuns of information and explained my financing options, this made the purchase a breeze! We also worked with Robin in financing who was very helpful with a great attitude! I would recommend Graham Townsend at Erinwood Ford to my family and friends in a heart beat! More

My Experience at at Erinwood Ford. Matt Tureman.....He was a great salesperson, he made me feel very welcome from the onset,was very friendly and curteous. Explained everything in det Matt Tureman.....He was a great salesperson, he made me feel very welcome from the onset,was very friendly and curteous. Explained everything in detail for me to understand. And I will definately recommend friends to go and see him at ErinWood Ford. AND i am absolutely soooo happy with my new ""Whip"" More