Erinwood Ford

Great service Addy provided exceptional service, i strongly urge and recommend this dealership to anyone that is looking for a Ford vehicle, regardless if used or n Addy provided exceptional service, i strongly urge and recommend this dealership to anyone that is looking for a Ford vehicle, regardless if used or new vehicle. More

Great experience! We found Addy very professional and personable. Of all the dealerships we visited looking for our vehicle he was by far the best to deal with. His ent We found Addy very professional and personable. Of all the dealerships we visited looking for our vehicle he was by far the best to deal with. His enthusiasm created a great experience. A real pleasure. We highly recommend him to anyone looking for a new vehicle! More

Addy is a great person to deal with Addy was very helpful and easy going. I never felt any pressure to purchase a vehicle and his laid back attitude made the process enjoyable. I ended u Addy was very helpful and easy going. I never felt any pressure to purchase a vehicle and his laid back attitude made the process enjoyable. I ended up buying the vehicle I was interested in and negotiated a fair price for both the new vehicle and my trade in. After dealing with Addy and describing my experience to my sister, who was looking for another vehicle, went in and also purchased from him. More

Still great after all of these years Eight years ago I purchased a Ford Edge from Erinwood Ford. In the fall I went to a few Ford dealers in the area to see about replacing this vehicle. Eight years ago I purchased a Ford Edge from Erinwood Ford. In the fall I went to a few Ford dealers in the area to see about replacing this vehicle. I stopped into Erinwood and met Doug. He was very patient as he walked through the new Edge models and specifications which impressed me. No pressure which I appreciated and he ultimately assisted in securing a 2016 model when the 2015 models were not available. I grew up in the car business and would recommend Doug to anyone who is contemplating purchasing a new Vehicle. Very professional. More

Addy was great! Very helpful and pleasant to deal with. Addy was with us all the way and made the transaction smooth. He is knowledgeable about the vehicles and knows Very helpful and pleasant to deal with. Addy was with us all the way and made the transaction smooth. He is knowledgeable about the vehicles and knows how to satisfy customer needs. More

Vote for Addy !!!!!! I was looking for a pick up truck and a friend told me to go to Erinwood Ford. After speaking with Dave Raymond , he introduced me to Addy Seth . I fe I was looking for a pick up truck and a friend told me to go to Erinwood Ford. After speaking with Dave Raymond , he introduced me to Addy Seth . I felt at ease with Addy in this difficult decision of buying a truck and within one meeting with Addy I felt that Ford was my choice of trucks . Thank you very much Addy .You have a loyal customer on your side . I would also like to thank Carol Buckwald for making the purchasing of the truck stress free. It's often your last impression that stays with you . Regards Stephen Thomson More

Great Serive I purchased Ford Fusion from Jack this January. My family are quite happy with Jack's professional service, friendly and trusting. Jack is knowledgeab I purchased Ford Fusion from Jack this January. My family are quite happy with Jack's professional service, friendly and trusting. Jack is knowledgeable of the car; patient of answering questions and driving you to get the car in their parking lots. And the dealership is great too. You can find the real deal and quality cars there. More

Excellent Service I purchased my new mustang from Addy last September. I am really happy with his service. He knows how to deal and he's really good on vehicles. He tri I purchased my new mustang from Addy last September. I am really happy with his service. He knows how to deal and he's really good on vehicles. He tried his best for me. Thanks Addy. More

Excellent Experience I have purchased 4 Ford vehicles with Lem, and I must say out of all my dealership experiences he is by far the friendliest and nicest car salesperson I have purchased 4 Ford vehicles with Lem, and I must say out of all my dealership experiences he is by far the friendliest and nicest car salesperson I have met. He treats you like family and offers you the best possible deal he can. The dealership always has a great variety of vehicles to choose from. More

Exceptional customer service from start to finish Almost four years ago, I had the unfortunate experience of having to write off a car that I had purchased brand new from a non-Ford dealer. When I was Almost four years ago, I had the unfortunate experience of having to write off a car that I had purchased brand new from a non-Ford dealer. When I was looking for a replacement car to purchase, I considered trying another brand, specifically Ford, but decided instead of venturing in new territory, I would stick with what I knew. Needless to say, hindsight is an unforgiving teacher and I did not have to think twice this time around when I found myself a dire situation, in need of a vehicle that did not have me worried for my personal safety. My brother has been a believer in Ford quality and service for many years now, so when he suggested that I allow him to take my car to Erinwood Ford to ask Martin Menzies and his team take a look and give me an independent assessment, I did not hesitate. The amazing thing was that I did not have to take the car to Martin. He came to me to get it. From the get go, I was impressed by Martin's willingness to go the extra mile. He put my mind at ease by meeting me, at a place and time that convenient for me, taking my car, and leaving me with a loner vehicle (which I believe was his personal vehicle) ... Talk about VIP service. And it didn't end there. I was kept in the loop throughout the initial inspection process and when it was apparent that exchanging messages via text would not work, Martin picked up the phone and not once, but three or four times to clearly explain the situation to me. When I learned the situation with my car was a bigger problem than I was led to believe by the "other" dealership, I essentially had a meltdown. Martin patiently talked me off the cliff's edge, suggesting that I take the weekend to consider what he had shared with me and he would look to see what he could do at his end to find a solution. Martin worked with me to consider my options and in the end I decided that I would trade in the Jeep Compass and put myself into a new 2016 Ford Escape but this time, I would lease instead of buying outright. As fortune would have it, there was a Silver one on the lot. Reflecting back on this, had it not been a Silver model I don't think I would have been so easy to convince. It was just a seamless transition. Like caterpillar shedding its chrysalis. My adventures with Erinwood didn't end with the exceptional customer service provided by Martin, to close the sale, I was introduce to Robyn Barrett (BTW I love your energy). She didn't try to close the deal with unnecessary add-ons but listened to what had to say and sold me what I needed. Thanks for suggesting WearCare, Robyn! I know I was a little hesitant at first, but the more I think about, it was an excellent call. I picked up my car today, and it was an easy process. I appreciate Martin taking the time to give me the walk through and showing me the bells and whistles in the car's console with the Bluetooth hands free. In life it’s the little things that matter the most, and in closing the sale, Martin moved all my belongings from the old car, into my new Ford Escape and while I was sadden at driving away and leaving my Compass on the lot, I felt that at home in the space that he had created by making inside of the car, my space with my things in exact place as it was in my other vehicle. Martin, Thank you, Merci, Danka, Gracais! Words do not express my gratitude and appreciation. Keep up the excellent work! Kind regards, J. Williams More