Erinwood Ford

Erinwood Ford (great dealership) My wife and I had a great experience purchasing our new 2016 Ford Escape. Rob Ahamad was the best; he made the entire sales process very easy with no My wife and I had a great experience purchasing our new 2016 Ford Escape. Rob Ahamad was the best; he made the entire sales process very easy with no pressure also coming within our budget. We look forward to a great experience with our new Ford Thanks, Mr & Mrs. Knox More

Excellent Experience I have purchased 4 Ford vehicles with Lem, and I must say out of all my dealership experiences he is by far the friendliest and nicest car salesperson I have purchased 4 Ford vehicles with Lem, and I must say out of all my dealership experiences he is by far the friendliest and nicest car salesperson I have met. He treats you like family and offers you the best possible deal he can. The dealership always has a great variety of vehicles to choose from. More

Excellent Service I purchased my new mustang from Addy last September. I am really happy with his service. He knows how to deal and he's really good on vehicles. He tri I purchased my new mustang from Addy last September. I am really happy with his service. He knows how to deal and he's really good on vehicles. He tried his best for me. Thanks Addy. More

Great Serive I purchased Ford Fusion from Jack this January. My family are quite happy with Jack's professional service, friendly and trusting. Jack is knowledgeab I purchased Ford Fusion from Jack this January. My family are quite happy with Jack's professional service, friendly and trusting. Jack is knowledgeable of the car; patient of answering questions and driving you to get the car in their parking lots. And the dealership is great too. You can find the real deal and quality cars there. More

Incredible Service Dave Grittani was an great help in my purchase of my 2006 ford focus. He made sure I knew what I would be getting and made sure the car was in top con Dave Grittani was an great help in my purchase of my 2006 ford focus. He made sure I knew what I would be getting and made sure the car was in top condition. Everything was smooth and there was no hassle. More

Vote for Addy !!!!!! I was looking for a pick up truck and a friend told me to go to Erinwood Ford. After speaking with Dave Raymond , he introduced me to Addy Seth . I fe I was looking for a pick up truck and a friend told me to go to Erinwood Ford. After speaking with Dave Raymond , he introduced me to Addy Seth . I felt at ease with Addy in this difficult decision of buying a truck and within one meeting with Addy I felt that Ford was my choice of trucks . Thank you very much Addy .You have a loyal customer on your side . I would also like to thank Carol Buckwald for making the purchasing of the truck stress free. It's often your last impression that stays with you . Regards Stephen Thomson More

Exceptional customer service from start to finish Almost four years ago, I had the unfortunate experience of having to write off a car that I had purchased brand new from a non-Ford dealer. When I was Almost four years ago, I had the unfortunate experience of having to write off a car that I had purchased brand new from a non-Ford dealer. When I was looking for a replacement car to purchase, I considered trying another brand, specifically Ford, but decided instead of venturing in new territory, I would stick with what I knew. Needless to say, hindsight is an unforgiving teacher and I did not have to think twice this time around when I found myself a dire situation, in need of a vehicle that did not have me worried for my personal safety. My brother has been a believer in Ford quality and service for many years now, so when he suggested that I allow him to take my car to Erinwood Ford to ask Martin Menzies and his team take a look and give me an independent assessment, I did not hesitate. The amazing thing was that I did not have to take the car to Martin. He came to me to get it. From the get go, I was impressed by Martin's willingness to go the extra mile. He put my mind at ease by meeting me, at a place and time that convenient for me, taking my car, and leaving me with a loner vehicle (which I believe was his personal vehicle) ... Talk about VIP service. And it didn't end there. I was kept in the loop throughout the initial inspection process and when it was apparent that exchanging messages via text would not work, Martin picked up the phone and not once, but three or four times to clearly explain the situation to me. When I learned the situation with my car was a bigger problem than I was led to believe by the "other" dealership, I essentially had a meltdown. Martin patiently talked me off the cliff's edge, suggesting that I take the weekend to consider what he had shared with me and he would look to see what he could do at his end to find a solution. Martin worked with me to consider my options and in the end I decided that I would trade in the Jeep Compass and put myself into a new 2016 Ford Escape but this time, I would lease instead of buying outright. As fortune would have it, there was a Silver one on the lot. Reflecting back on this, had it not been a Silver model I don't think I would have been so easy to convince. It was just a seamless transition. Like caterpillar shedding its chrysalis. My adventures with Erinwood didn't end with the exceptional customer service provided by Martin, to close the sale, I was introduce to Robyn Barrett (BTW I love your energy). She didn't try to close the deal with unnecessary add-ons but listened to what had to say and sold me what I needed. Thanks for suggesting WearCare, Robyn! I know I was a little hesitant at first, but the more I think about, it was an excellent call. I picked up my car today, and it was an easy process. I appreciate Martin taking the time to give me the walk through and showing me the bells and whistles in the car's console with the Bluetooth hands free. In life it’s the little things that matter the most, and in closing the sale, Martin moved all my belongings from the old car, into my new Ford Escape and while I was sadden at driving away and leaving my Compass on the lot, I felt that at home in the space that he had created by making inside of the car, my space with my things in exact place as it was in my other vehicle. Martin, Thank you, Merci, Danka, Gracais! Words do not express my gratitude and appreciation. Keep up the excellent work! Kind regards, J. Williams More

Good dealership Used clearence centre offers big variety of used cars and a good price so i didnt have to shop around. The employee was helpful easy going and went t Used clearence centre offers big variety of used cars and a good price so i didnt have to shop around. The employee was helpful easy going and went the extra mile everytime . I bought two cars for my younger siblings and will buy again from Kyle and this dealership More

Very helpful and Honest person I bought a used vehicle that I acquired from Kyle.Everything went superbly.Kyle listened to what I was searching for and I left with a great vehicle.I I bought a used vehicle that I acquired from Kyle.Everything went superbly.Kyle listened to what I was searching for and I left with a great vehicle.I would profoundly suggest suggest that anybody hoping to buy an used vehicle to go see Kyle.The GPS on my auto had issues so when i let him know about this issue he immediately ordered for a new one and helped to fix it in few days.I thought Kyle at the dealership was straightforward and a reliable person.Erin wood ford is very fortunate to have Kyle as a sales representative.I would definitely recommend Kyle if any one is interested to buy Ford.The car is worth more than I what I paid.My family members are very happy about the car. More

Impeccable service, excellent dealership Lemuel is the ultimate professional. He does not prod his client into a sale. He simply offers you the best available options. Based on this criteria Lemuel is the ultimate professional. He does not prod his client into a sale. He simply offers you the best available options. Based on this criteria one is able to make an informed decision. You make the sale, he endorses it. How cool is that! Lemuel sold me a car fifteen years ago. Since then whenever I need a car I go back to the "well". Honesty and integrity are hallmarks of his character. It's hard to find a better salesperson or a better personality. You are blessed to have a representative like him. I sincerely endorse Ford and its Dealership because of my personal experience with Lemuel. Keep up the great work and maintain your excellent communication skills. Good on you. Covey & Thelma Carter More