Erinwood Ford

Excellent knowledge and pleasant manner Addy was very helpful and efficient with the whole purchase experience. He was thoroughly familiar with the F150 and all of the features and how they Addy was very helpful and efficient with the whole purchase experience. He was thoroughly familiar with the F150 and all of the features and how they worked including the all the new technology. Not your typical salesperson. More

superior experience From the moment I walked into the Dealership I felt comfortable. I didn't feel pressure at all and had a the feeling that Doug was looking after my in From the moment I walked into the Dealership I felt comfortable. I didn't feel pressure at all and had a the feeling that Doug was looking after my interest. Thank you. More

Ford edge The service we received was beyond our explication. Martin was there every time we called and help. We would recommend him to all of our friends The service we received was beyond our explication. Martin was there every time we called and help. We would recommend him to all of our friends More

Best experience ever when purchasing something ! I can't express in words how great my experience was with your employee Graham. This was a purchase for my first car and he made me feel so comfortabl I can't express in words how great my experience was with your employee Graham. This was a purchase for my first car and he made me feel so comfortable, so relaxed and fulfilled everything I asked of him! What an amazing person and a even better employee. He should get a raise because he is definitely your best salesman there. Absolutely loved him More

Great experience! I recently purchased a second vehicle from this dealership and had another fantastic experience. Lem Weekes was the best! Helpful, patient, understan I recently purchased a second vehicle from this dealership and had another fantastic experience. Lem Weekes was the best! Helpful, patient, understanding, knowledgeable and committed to ensuring that my car purchase was exactly right! Wouldn't hesitate to buy from him again and highly recommend him. Thanks Lem! You are truly a good soul! ?? More

My brother-in-law's recommendation! Glad I took my brother-in-law's recommendation to go to Doug Keen at Erinwood Ford. Got a fair deal, great service, a wonderful new vehicle and enjoye Glad I took my brother-in-law's recommendation to go to Doug Keen at Erinwood Ford. Got a fair deal, great service, a wonderful new vehicle and enjoyed the overall experience. Thank you Doug! We don't like to shop outside of Niagara but happy we did this time. More

There are honest sales people out there! Erinwood Ford Team, I am a customer of your line of products since February 1981 when I bought my first car in Canada, Ford Escort. A Ford sales per Erinwood Ford Team, I am a customer of your line of products since February 1981 when I bought my first car in Canada, Ford Escort. A Ford sales person Bob Sydoruk, who helped me, has not behaved like a stereotypical sales-person but like a honest ethical human being and made me realize that these qualities do not have to be diminished even if person works in the car sales industry. I have listened to Bob, learned a quite a bit, bought the car, and since then followed Bob from Ford to Ford and bought or leased my Ford vehicles. Once Bob had retirement in mind he introduced me at "Sheridan Ford" to Victor Nascimento, an equally unique human being with same power to make you believe in human spirit again. Victor was my sales person at Erinwood Ford. It was pleasure to get a second Ford (Fiesta) for my family and it was pleasure to deal with Erinwood Ford Team. I will buy my Fords from Victor Nascimento wherever he is. I hope with Erinwood Ford. Erinwood Ford management, I can say that if you attract an excellent human beings like Victor, I will always recommend you to all of my friends. Lubomir Dzamba, Acad. Arch., OAA, MRAIC, President/CEO Stafford Haensli Architects Inc. More

Why was I chosen to be a victim? Among all the rave reviews, here I am. I bought a 2013 Focus that was allegedly Certified and "Dealer Inspected". A hose clamp was loose, and I alomos Among all the rave reviews, here I am. I bought a 2013 Focus that was allegedly Certified and "Dealer Inspected". A hose clamp was loose, and I alomost lost my motor on the first day that I owned it. The car was towed to the nearest Ford dealership for Ford Warranty repairs. No cost to Erinwood. The Manager-Used, Nick thought that Erinwood did not owe me the cost of a rental car. After 5 hours, and 1 screamfest on the phone I gave up, this Nick practices the hide-me management style. Always hide from the customer. If you must speak, speak through powerless underlings who are your flak catchers. Stall long enough, and the problem and the customer will go away, as I did. Call too late at night to do anything useful. Call the next morning to rub salt in the wound. Be a coward and a bully and enjoy every minute of it. Beware that Nick. More

VERY COMFORTABLE My wife and myself had recently been to a -non Ford- dealership. The salesman drove me nuts... Kept repeating his pitches, had to look up answers to m My wife and myself had recently been to a -non Ford- dealership. The salesman drove me nuts... Kept repeating his pitches, had to look up answers to most simple questions, his pricing was all over the place and confusing, and basically wasn't a very pleasant person. We walked into Erinwood and were greeted by Martin who was the total opposite of this last person. Right off the bat he was extremely courteous and very easy to talk to. He answered all of our questions with ease , showed us various options along with pricing in an direct and understandable way. We both felt very comfortable and relaxed dealing with him... Sorta felt like we'd known him for years!! Later we met with Robyn to sign papers. She was just like Martin. Very friendly, informative and funny! Also, I'm not very good with computers. But when I picked up my vehicle, Martin spent at least an extra hour inside the Escape explaining all of the features to me. This helped immensely!! Overall, our visit was a total pleasure and at no time did we feel pressured by them. We would recommend these two competent employees to anyone. More

Erinwood Ford - Excellent Experience! On Saturday, January 30th, we found ourselves shopping for a vehicle in the Woodchester Mall Shopping Centre. Our travels eventually found us at the E On Saturday, January 30th, we found ourselves shopping for a vehicle in the Woodchester Mall Shopping Centre. Our travels eventually found us at the Erinwood Ford dealership, where a marvelous shopping experience began. Ali Sharefeldin greeted us in the parking lot and directed us into the office where he began to build a relationship with us. We stated our vehicle requirements, and were offered an informative and comprehensive selection of vehicle choices. Armed with good information, we left the dealership to discuss our options. Upon our return, we discussed both our requirements and the available options offered, and decided to lease a 2016 Ford Escape SE. The professionalism, expertise and customer service provided by Ali ranks this purchase as an experience with which we were completely satisfied. The exemplary follow-up of the financial details with Carol Buckwald was an endorsement of the quality of staff at Erinwood Ford. We would not hesitate to direct anyone to visit Erinwood Ford when in the market for a vehicle. We are confident that follow-up service will be no less than the outstanding service we have received to date. Kudos to all ~ many thanks! Bob and Kathy Tuttle More