Erinwood Ford

Dave was excellent! Dave's service helping us find our Ford F-150 was top notch. I would not hesitate buying another vehicle through him. What stood out the most was Dave's service helping us find our Ford F-150 was top notch. I would not hesitate buying another vehicle through him. What stood out the most was how much he cared for his customer. For example, after locking in a price for the truck we wanted Dave informed us that the truck would be ready with the additional accessories we requested in just a short week. A couple of days went by and Dave contacted us notifying that there was a new announcement from Ford that if you had currently owned a Ford (which we owned a 2005 Ford F-150) you received an additional $750 off the price of your new Ford. This announcement came after we agreed upon a price. Most sales reps at different dealers probably would have kept quiet and pocketed the $750 themselves as the price was already agreed upon. However, Dave went out of his way to grant us the $750 off the truck! This was much appreciated. Anybody that gets Dave as a Sales Rep is very lucky. More

Excellent customer service This was the best experience I have ever had buying anything. Before coming to Erinwood Ford and having the pleasure to meet Martin Menzies, I visited This was the best experience I have ever had buying anything. Before coming to Erinwood Ford and having the pleasure to meet Martin Menzies, I visited a few other dealers that didn't come close to giving me what I wanted. Martin was extremely straight forward with me and gave me the type of experience I doubt I would find at any other dealership. I would have to give this a 10/10 for quality and customer service. I will definetly be recommending Erinwood Ford to everyone I know and Martin Menzies as there salesperson. More

Easy, efficient and friendly. I knew what I was looking for, gave Martin the details before coming in and he delivered on everything I wanted. He was personable and very knowledge I knew what I was looking for, gave Martin the details before coming in and he delivered on everything I wanted. He was personable and very knowledgeable of the Ford products. He answered all my questions and made it clear that he was always available if I had more, even after the sale was completed. I never felt pressured to make the purchase. Buying a car is not my favourite experience, he made it painless. This is my second purchase at Erinwood. The first was good, but this one topped it. More

Fantastic first purchase experience !! I went in looking for a Ford Edge. I had the opportunity to test drive some of them. Martin was very helpful in finding us our ideal Ford Edge and cus I went in looking for a Ford Edge. I had the opportunity to test drive some of them. Martin was very helpful in finding us our ideal Ford Edge and custom tailored the deal to fit our budget. Thoroughly explained the different makes , add ons and features the car had. Very understanding, helpful , did not rush but was efficient. He made the process uncomplicated and answered our questions. He went above and beyond: and we are extremley happy with our new Ford 2017 Edge. Look forward to working with him in the future again . More

Best experience I m extremely happy with this dealership specially Addy my sales representative. After leasing 2 trucks from them, I recommended this dealership to I m extremely happy with this dealership specially Addy my sales representative. After leasing 2 trucks from them, I recommended this dealership to my friends and family. More

Service Advisor - Chris Scott Good Morning, I was in your dealership on August 29, 2017, Service Department, because my fob would not work. I was told by one Advisor that I woul Good Morning, I was in your dealership on August 29, 2017, Service Department, because my fob would not work. I was told by one Advisor that I would need to make an appt. to have a diagnostic done to see what the problem was. I had mentioned that I had purchased a new battery and that wasn't it. It was just then that Chris, an Advisor over suggested that before I spent that kind of money, perhaps he would be able to sort out the problem. It turned out he could and I was so happy and grateful as the alarms had been going off; I could not lock the car with the button inside and it was unsettling. He just made my day! It is because of his quick service and solution, unsolicited (certainly a solution unknown to me) I will return to Erinwood Ford to purchase a new key and fob and will consider in the future purchasing my next Ford. Never underestimate the power of a good turn! Thank you Chris! Donna More

Excellent experience buying the new truck! I am from Sudbury and after looking around this area, I decided to call Erinwood to see what they could do for me. After connecting with Mark, it was I am from Sudbury and after looking around this area, I decided to call Erinwood to see what they could do for me. After connecting with Mark, it was an easy decision. There was no pressure, just honesty and prompt service which made it a no-brainer for me. The experience with Erinwood was great with nothing to worry about and all things were taken care of, so that I could drive down, exchange my trade and drive out of there with my new F150. There was great follow up and continues to be great service. I have told others about the great experience. No other dealer in my area could touch Erinwood's price and service. Thank you Mark and Thank you Erinwood. More

Friendly and Professional This was my first time at Erinwood Ford and the moment I walked in I was greeted with a friendly smile and professional handshake by Lemuel Weekes. He This was my first time at Erinwood Ford and the moment I walked in I was greeted with a friendly smile and professional handshake by Lemuel Weekes. He made sure to get me a beverage and escorted me to his desk. I could tell right away he loves his job and making the customer feel comfortable is his number one priority. I told him i was looking for an F-150 and he was quick to ask about my needs in the truck. it was very apparent he's extremely familiar with the entire product rang and options. We continued to chat while he navigated the large inventory and brought up a few that were exactly what i was looking for. I wouldn't have been able to do it alone. Lemuel Weekes was such a joy to work with that ill be referring my family and friends to him and Erinwood Ford for future purchases. More

Happy Happy Happy -George and Beth I appreciate Mark's honesty. I have been to a few other dealers and caught them in a lye. Tell me the good and the bad and let me decide. I asked Mar I appreciate Mark's honesty. I have been to a few other dealers and caught them in a lye. Tell me the good and the bad and let me decide. I asked Mark for the final price of the car and it didn't change on closing the deal. They didn't add any hidden charges....the Price is the Price!!! More

new f150 great experience, the sales person was friendly and helpful. No pressure to buy or upselling. I will definitely keep Erinwood in mind for my next new great experience, the sales person was friendly and helpful. No pressure to buy or upselling. I will definitely keep Erinwood in mind for my next new vehicle . More