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Erin Park Lexus
Mississauga, ON
641 Reviews
Thank you for visiting Erin Park Lexus Online. We hope that you have enjoyed navigating through our site and we appreciate you taking an interest in our company.
The story of Erin Park Lexus began in 1987 with the opening of Erin Park Toyota. The Lexus brand was introduced in 1991 when the LS400 and ES250 were unveiled in Canada. Erin Park Lexus Toyota was born and the Toyota store was expanded to include a distinct Lexus showroom. In 2004, Lexus was granted its own dealership just down the street from the original Toyota location. Erin Park Lexus has now grown to become one of the largest volume Lexus dealership in the country.
We have a commitment to our guest's overall experience and try to demonstrate it through every encounter you have with us. Whether taking ownership of a vehicle, servicing your vehicle, navigating through our website or even just visiting our dealership, we strive to ensure you have a memorable and positive experience. If you are a current guest of Erin Park Lexus, we thank you for your continued support and loyalty to our team. If you are a future guest, we look forward to welcoming you and treating you with all of the respect and excellence which we are proud to provide.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 PM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 641 reviews
March 07, 2018
Amazing Service Always a pleasure to have Sid and his team repair my vehicle efficiently and in a timely manner. If you are reading this review, give these guys a tr Always a pleasure to have Sid and his team repair my vehicle efficiently and in a timely manner. If you are reading this review, give these guys a try. They will not disappoint. More
by Kaizen Ninja
March 06, 2018
Attentive Customer Service Syed provided exceptional service and is a great advocate for the dealership and the Lexus brand in general. You can be assured to transparent inputs Syed provided exceptional service and is a great advocate for the dealership and the Lexus brand in general. You can be assured to transparent inputs and diligent follow ups. More
by mbhatla18
Employees Worked With
Syed Muzammil Hussain
March 01, 2018
Excellent service I have been to two other Lexus dealerships in the east end. I have to say Erin Park's service is miles ahead of the other two. Their service is not j I have been to two other Lexus dealerships in the east end. I have to say Erin Park's service is miles ahead of the other two. Their service is not just professional but very genuine. More
by Carguy123
Employees Worked With
February 25, 2018
Another satisfied service appointment Carly is always a pleasure to deal with for my service appointments. She’s always professional and keeps me informed about the status of my vehicle w Carly is always a pleasure to deal with for my service appointments. She’s always professional and keeps me informed about the status of my vehicle when it is in for servicing. So, another satisfied service appointment last Thursday morning. More
by blockpie
Employees Worked With
Carly Tam
February 22, 2018
We were greeted with a smile. It is important to us that we were greeted immediately as soon as we drive in. It was clearly explained to me what has to be done. Overall the experie It is important to us that we were greeted immediately as soon as we drive in. It was clearly explained to me what has to be done. Overall the experience today was very pleasant. More
by tt888
Employees Worked With
Carly Tam
February 16, 2018
Reliable Service I have been a Client of Lexus Erin Mills since 2007, and I have yet to be disappointed with the services. The staff are friendly, honest and most impo I have been a Client of Lexus Erin Mills since 2007, and I have yet to be disappointed with the services. The staff are friendly, honest and most importantly, they are reliable. I’ve only experienced one issue with one of my vehicles, and the Erin Mills staff worked extremely hard to resolve the problem. I must especially give credit to Carly, Scott and Ryan. I ALWAYS leave a happy customer. More
by Pati
Employees Worked With
Carly Tam
February 13, 2018
great Best place to be.the service is good and staff is friendly. I have been dealing with this service station for years now.never disappointed. Best place to be.the service is good and staff is friendly. I have been dealing with this service station for years now.never disappointed. More
by parminder
February 13, 2018
Always professional attitude and attension to details. I owe Lexus GS 350 and it's an amazing car. Over the years I had few issues that have been solved by Erin Park Lexus with A+. Scott used to be my ser I owe Lexus GS 350 and it's an amazing car. Over the years I had few issues that have been solved by Erin Park Lexus with A+. Scott used to be my service adviser and now Carly. She is very attentive, professional and friendly. Way to go Carly!!!! More
by ioulia
Employees Worked With
Carly Tam
February 08, 2018
Syed you did an amazing job! I wanted to take this opportunity to commend you on your recent sales and service initiatives when I came to the Erin Mills Lexus dealership to make I wanted to take this opportunity to commend you on your recent sales and service initiatives when I came to the Erin Mills Lexus dealership to make enquiries about a pre-owned RX 350. As a prior customer at your dealership, I was keen to find a replacement for my aging RX. Syed, you exhibited stellar sales and customer service. You listened to what I wanted and you answered all our questions (considerable) and concerns with integrity. As a business owner, I take great pride in maintaining integrity with my clients as I know it carries the most weight in business transactions. Repeat business comes through when your customers trust you and the information you provide them. It is unfortunate that we had to wait longer than promised to take delivery of the 2015 RX 350. To minimize the angst we were going through, you made every effort to keep us in the loop. You took care of the details as you went the extra mile to ensure that we could take delivery of the vehicle. You appreciated our patience and we appreciated your customer service. After all, I know that it's all in the details to ensure a happy outcome. I will definitely recommend you to friends, clients and business contacts looking to purchase a new or pre-owned vehicle. You earned the referral. Thank you from a happy and satisfied customer More
by Vanda Albuquerque
Employees Worked With
Syed Muzammil Hussain
January 30, 2018
Great Service Team I have been going to Erin Park Lexus Service for a long time....I think this is my 11th year. Sid, Paul, Ryan and my favourite person Carly....they a I have been going to Erin Park Lexus Service for a long time....I think this is my 11th year. Sid, Paul, Ryan and my favourite person Carly....they are all very hard workers. My recent visit had one small issue. I replaced rubber part of the wiper and it was not installed correctly. When I found this out and returned, they were able to fix this issue instantly. Service at Erin Park is very reliable. My trust is there all the time. If things are not done right, they will do it again until you are completely satisfied. I always recommend friends to buy Lexus from Erin Park. Not only for the car, the service you get will be very special. Keep up the good work. More
by yu209652
