Don Wheaton Chevrolet GMC Buick Cadillac Ltd.

3 rd time buying and had excellent customer service, Corey Sayer, Tim Florek. Made my dream vehicle possible for me. Corey was especially concerned with what I wanted, Tim was able to get me the price ra Corey Sayer, Tim Florek. Made my dream vehicle possible for me. Corey was especially concerned with what I wanted, Tim was able to get me the price range I'm pleased with. Thanks a bunch Gentlemen. More

Devalued the brand, scare tactics While the sales person I dealt with was friendly and overall pleasant to deal with. We may not have been able to come to a deal. Which is totally fine While the sales person I dealt with was friendly and overall pleasant to deal with. We may not have been able to come to a deal. Which is totally fine, no issue there. Come back at a later date and maybe we will be able to work something out. My real problem was when Tim came into the picture. He literally devalued the Chevrolet brand to my face, using scare tactics like hey that three year Chevy you own is getting old and you’re going to have issues soon and repairs are coming, the warranty is gone. In other words Chevrolet makes poor quality vehicles. Why would I trade my Chevy in for another Chevy that would only last me another three years? The chance of me returning after that though is virtually zero. Which saddens me as a regular customer to the service department; where i was always treated with respect. So my expectations I guess were that I’d be just as happy coming into the sales floor. I was wrong, it was a complete 180. Needless to say, if the sale had to resort to inciting scare tactics and devaluing the very brand of car you are selling to me. I may have returned the next day, or a year from now whatever. Instead I have a year to think about the experience, when I’m back in the market I will avoid this dealership and go to another Chevrolet dealer while also getting my service handled somewhere else going forward. Thanks Tim, I appreciated the honesty. Thank you Corey. I actually appreciated the time and attention you gave me. We were both completely honest with each other I was very up front with my needs and budget and I know you tried to make it work. I didn’t want to settle on my first SUV, if it meant waiting a year I am fine with that. Which is why I was very forward and honest about everything. Also I noticed you were quiet while the whole situation was happening When Tim arrived, I imagine it was pretty uncomfortable. I was just as uncomfortable during the ordeal. Hence my immediate need to leave the dealership. More

Pleasurable business During my time at the dealership I observed a warm and hospitable environment. During the purchase of my vehicle Nick and Tim were very professional a During my time at the dealership I observed a warm and hospitable environment. During the purchase of my vehicle Nick and Tim were very professional and direct when interacting with them. Nick was very willing to work with my needs and deliver an offer I could not turn down. While Tim made the paperwork process very transferable and seamless. I would highly recommend this Dealership to anyone looking for the Chevy / GMC brand!!! More

I’ve got my first Chevy Silverado 2019 from them the where the best u can deal with and the service was the best thank u I really recommend to all friends and family where the best u can deal with and the service was the best thank u I really recommend to all friends and family More

Great people, very friendly and helpful. Went above and beyond to make sure our vehicle was in its best shape and ready for us when we wanted to leave. beyond to make sure our vehicle was in its best shape and ready for us when we wanted to leave. More

Fantastic Service all around I've gotten my last 4 vehicles from Don Wheaton and will be back again. I had another great opportunity to work with some fantastic people when purcha I've gotten my last 4 vehicles from Don Wheaton and will be back again. I had another great opportunity to work with some fantastic people when purchasing a vehicle. Brandie did a fabulous job making it easy for me to purchase a "new to me" SUV. With the help and opinions of the great staff at Don Wheaton I'm driving a beautiful XT5. Thank you Brandie, Tim and Len! I value you all and love recommending your business when people tell me they love my SUV. More

Ethen was exceptional helpful and answered all our questions .i found finance was bit dry and not much communication was happening unless i asked the question questions .i found finance was bit dry and not much communication was happening unless i asked the question More

Cassidy, our salesman was very friendly and informative. A very positive experience - Cassidy our salesman was very friendly, and not "aggressive" in trying to sell us a vehicle, which is why we purchased a A very positive experience - Cassidy our salesman was very friendly, and not "aggressive" in trying to sell us a vehicle, which is why we purchased a car from him. Would recommend him and dealership to all our friends and family. More

New GMC Terrain Don Wheaton was great to deal with. I would certainly recommend them to my friends. I look forward to dealing with them in the future. Don Wheaton was great to deal with. I would certainly recommend them to my friends. I look forward to dealing with them in the future. More

Good experience for a used car. The sales rep was attentive to my request for a specific used car. He was helpful and as he stated, “he was working for me”. I believe he was and I ap The sales rep was attentive to my request for a specific used car. He was helpful and as he stated, “he was working for me”. I believe he was and I appreciate the comfortable, non-aggressive way of accomplishing the sale. If with an issue afterward, he and the service tech were very helpful. More