Crestview Chrysler Dodge Jeep

Honest Professional Experience Just picked up our Dodge Ram 2500 truck. I have used the service department in the past with good results. This is the first time we have purchased a Just picked up our Dodge Ram 2500 truck. I have used the service department in the past with good results. This is the first time we have purchased a vehicle from Crestview. The truck was delivered in a very clean fashion and overall the staff was friendly, honest and professional. More

“Stand Up Guy” Purchased a 2018 Jeep Wrangler from Cory a couple weeks ago. Solid guy; honest; left us with a great impression. Too many dealerships leave u the im Purchased a 2018 Jeep Wrangler from Cory a couple weeks ago. Solid guy; honest; left us with a great impression. Too many dealerships leave u the impression that u can’t trust them; but it felt pretty good working with Cory. As long as the Jeep works out; I’ll buy another vehicle from Cory in the future. More

Friendly sales staff Great experience buying our new truck. The salesman was friendly and low pressure. Very accommodating and when we had a small problem he made it rig Great experience buying our new truck. The salesman was friendly and low pressure. Very accommodating and when we had a small problem he made it right - right away. Great experience! More

Great first experience! Bought my first truck here and would recommend Dave at Crestview to anyone! Very friendly, professional and knowledgeable. The staff was thorough and Bought my first truck here and would recommend Dave at Crestview to anyone! Very friendly, professional and knowledgeable. The staff was thorough and found what budget plan works best for me. The truck was cleaned and filled up with gas before I left! The overall process went smooth and had a great first experience! Absolutely love my Ram! More

Bought used dodge rebel Friendly knowledgable people to deal with. Came across in a professional manner. Worked with me to help get best deal allowing me to purchase vehicle Friendly knowledgable people to deal with. Came across in a professional manner. Worked with me to help get best deal allowing me to purchase vehicle. More

Service with a smile The guys are always ready with a smile to help you with your vehicle problems. Great customer service and the dealership is clean spacious and easy t The guys are always ready with a smile to help you with your vehicle problems. Great customer service and the dealership is clean spacious and easy to access More

Great car buying experience Cory was very helpfull and understanding in the purchasing of a car for my sister who only had a limited budget. He got her a price that fit her budge Cory was very helpfull and understanding in the purchasing of a car for my sister who only had a limited budget. He got her a price that fit her budget and a car she loves. Great job Cory. Will recommend you to others in need of a car. More

Love my new Jeep I went in to trade my jeep on a new one and Steve found exactly what I was looking for. I loved my old jeep but really wanted to upgrade to a 2018. St I went in to trade my jeep on a new one and Steve found exactly what I was looking for. I loved my old jeep but really wanted to upgrade to a 2018. Steve and Marino were able to work out a great price for me and Cameron in finance found an affordable warranty package to go with it. I've also dealt with Kevin in service for years. Overall great staff at this location and a pleasure to deal with. More

Good pricing, but not a smooth process We went specifically to this dealership because we knew we wanted a Dodge Caravan, and we knew that this dealership had preferred pricing for our occu We went specifically to this dealership because we knew we wanted a Dodge Caravan, and we knew that this dealership had preferred pricing for our occupation. We got what we wanted and we have no complaints about the pricing. Areas of customer that could be improved are: - we were in the dealership, hovering around and checking out the specific van that we wanted for about 20 minutes. No one came to help us. Instead, after waiting for 20 minutes, I had to go to the desk and ask if anyone could help me. - you'd think that considering we knew exactly we wanted, it would be a quick process. Instead, we were there for about 3.5 hours. 3.5 hours! No shopping around, no test drive, no nothing. We bee-lined it towards what we wanted and still it took that long. - We were in a rush to leave because we had to pick up our daughter from daycare, so we didn't do a thorough check of the vehicle. The next day we had to come back because we realized that the van didn't have the headsets for the DVD system. Our salesperson just took headsets from another van on the floor and gave it to us. Makes me wonder what else we could be missing. - After driving it for a day, we realized that one windshield wiper was missing. Instead of doing yet another trip back to the dealership, we just bought another windshield wiper for $20. Once again, I ask, what else am I missing? More

Got my dream vehicle until it was driven off the lot Cam was very helpful and knowledgeable. He worked to be sure we got the best deal for what we were looking for. He kept in touch with us throughout Cam was very helpful and knowledgeable. He worked to be sure we got the best deal for what we were looking for. He kept in touch with us throughout the whole process. After bringing the vehicle home, we began to notice many of the listed selling features didn't work. The heated seats, command start, rear window defrost and, accessory plug in were broken and didn't work. One of the seat belts were broken as well. Five days after we had the Jeep home, the check engine light came on. We had found a few receipts in the glove box from the previous owners from Crestview Service Department stating that the transmission was in need of being flushed. We of course assumed this work had been done because they boast about the complete bumper to bumper used vehicle inspections they do before they list to sell anything that had been traded in. Obviously, this is NOT the case. After calling, we were told the transmission flush had in fact not been done because it passed their inspection. I am so glad I purchased extended warrant. I made it known from the beginning I wanted extended warranty but when the payment didn't work for us, they tried to convince us we wouldn't really require it because Jeeps are low maintenance. We purchased it anyway and am I ever glad we did. Needless to say, the Jeep is booked to go in for service. If we could return it and walk away, we would! This has been a terrible experience for us. Maybe their new vehicles are better? More