Charlesglen Toyota

Professional and personable My family and I had an excellent experience dealing with Charlesglen Toyota. Through all stages of the buying process, everyone we dealt with was sin My family and I had an excellent experience dealing with Charlesglen Toyota. Through all stages of the buying process, everyone we dealt with was sincere, professional, patient, and personable. More

I got a new car! I had a great experience buying my new car from Charlesglen. Sean Nixon narrowed down a list of cars in my price range and he would ask questions to g I had a great experience buying my new car from Charlesglen. Sean Nixon narrowed down a list of cars in my price range and he would ask questions to gauge what car would be the best fit. After 6 test drives, the 2016 corolla was the winner. I got a tour of the dealership and within two days got my car. I needed a car that would last and I'm glad I picked Toyota for both the reliability and value. More

Very helpful and friendly I had been looking at 4Runners on the net since my truck broke 190,000 km. Decided to stop in to Charlesglen to test drive one. They had the exact m I had been looking at 4Runners on the net since my truck broke 190,000 km. Decided to stop in to Charlesglen to test drive one. They had the exact model I was looking for, and the next thing I know,we were working on a deal. The price they offered me for my old vehicle was fair and we came to an agreement. I picked up the 4Runner the next day! Fast friendly....Thanks! More

A great dealership,awesome buying experience This is the second car I have bought from this dealership. I loved working with Lorne in finding the perfect car for my daughter but I must say every This is the second car I have bought from this dealership. I loved working with Lorne in finding the perfect car for my daughter but I must say every salesperson I met treated me as if I were their own customer. I never felt the slightest bit of pressure. Kerri in the finance office really went to bat for me. Delivery with Tim was perfect. I feel very welcome at this dealership and I recommend it highly to anyone looking for a great car buying experience. More

Great overall experience Great experience overall. Staff are very helpful and knowledgable. Pricing was excellent, by far the best compared to Honda and Mazda which was unex Great experience overall. Staff are very helpful and knowledgable. Pricing was excellent, by far the best compared to Honda and Mazda which was unexpected as I was trading in a 3 year old Honda CR-V! Would not hesitate to deal with the same team in the future. More

Charlesglen Toyota a Class Act! Charlesglen Toyota staff are professional and sincere in putting their customer first . Family referred us to this dealership because of their satisf Charlesglen Toyota staff are professional and sincere in putting their customer first . Family referred us to this dealership because of their satisfaction. Jim McAlorum passed us onto Harris Kok who was a wealth of information, helping us make our final decision. It was a relaxing and pleasant experience and he will get our referrals. Picking up our new vehicle, Jim explained all the new gadgets with his usual wit and humor. It will take these seniors awhile to figure it all out, but we're up for the challenge! More

Quick and Easy The team over at Charlesglen helped me buy a brand new car for the first time in my life and it is great! No money down and no interest for 36 months! The team over at Charlesglen helped me buy a brand new car for the first time in my life and it is great! No money down and no interest for 36 months! Yahoo!! More

Buying a Toyota Made Easy What a Great Experience! The Charlesglen Toyota made such a great buying experiance, from selecting the right SUV, the insurance and registration proc What a Great Experience! The Charlesglen Toyota made such a great buying experiance, from selecting the right SUV, the insurance and registration process and the knowledge about the SUV's. Brad & Jim are very knowledgeable and a Pleasure to deal with. Tyler was excellent with his handeling of the Financial matters. Overall a Great buying experience, would highly recommend this dealership to anyone buying a New or Used Car. More

Stress Free My experience was stress free because at no time did I feel any pressure to buy. Theresa was extremely helpful and patient in providing the cars I wa My experience was stress free because at no time did I feel any pressure to buy. Theresa was extremely helpful and patient in providing the cars I wanted to test drive and when the car I wanted was sold, she quickly found and secured another that met my criteria. Alex from the finance department was helpful and detailed in explaining my options and the procedure to finalize the transaction. He was were very accommodating when I ran into some timing issues on the pick up of the car and moved my appointment to the following day without making me feel I had inconvenienced them in any way. Thank you for that. John Gaskin, the sales manager, was extremely helpful when I came back the day after completing my offer to purchase and was doubting if I had purchased the right car for me. I was thinking I should have purchased the Prius C and not the Corolla. Ron was so reassuring that it was no problem if I changed my mind and suggested I take each one out on a test drive again. With my mind at ease, I was able to concentrate on the pros and cons of each vehicle and ultimately was able to confidently confirm for myself that the Corolla was the right car for me. Thank you John! When I picked up my car I was happy with the detailed demonstration I received from Tim. All my questions were answered. As Alex's shift did not coincide with my time to pick up the car, Tyler did a great job in reviewing all of the warranty and car protection options with me. The transaction was completed quickly, he Transferred my licence plates onto my new vehicle and I was off. While I still miss driving my 16 year old Echo - I am enjoying my new ride and thanks to all the people at Charlesglen Toyota I was able to make this significant decision stress free. More

Keep Calm and SCION I have had over seven years with Charlesglen Toyota. They were originally in Crowfoot and I followed them to the far NorthWest because there service I have had over seven years with Charlesglen Toyota. They were originally in Crowfoot and I followed them to the far NorthWest because there service has always been exception. I took my two year old Toyota (2008) to them (not bought from them but bought used at one year from a car lot elsewhere) and for the past seven years they serviced it and I trusted their opinion. They never once tried to oversell me on a requirement. They helped me prioritize what needed to be done to make it economical. Their continued great service - shuttle rides, pleasant waiting atmosphere with free newspapers and coffee/tea made it easy. In addition, their "AutoRewards" program was another draw. I bought this program over seven years ago (for about $60 and it is still the same price today I believe) and this gave me bonus coupons ($50 and $100 at their store which I used for windshield wiper fluid, wipers etc.) It also let me accumulate points towards a new vehicle (used or new) as as my points were to expire this July, I thought I should take a look. Bought a 2012 Scion and got delivery last night. I couldn't be happier. I was able to use my autoRewards, do a trade in and have a NO PRESSURE sale from them about what I was getting. I ended up using over $1100 in Auto Rewards that would come off the direct purchase of the cost of the vehicle and the trade in price was fair. I wanted some special decals on my car that they had in stock and they were AWESOME in making sure I got them. From the salesman (Garnett - ask for him) to the finance agency to the license area - they were all so courteous and helpful. If you want a NO STRESS experience this is the place to go. They truly care about providing you with the car you need ... not just selling a vehicle. I'm hooked and they have my business for long into the future. More