Charlesglen Toyota

very pleasant new car purchase experience My wife and I can't say enough about the professionalism, courtesy and downright friendliness of the sales and business staff at Charlesglen Toyota. My wife and I can't say enough about the professionalism, courtesy and downright friendliness of the sales and business staff at Charlesglen Toyota. The whole process took about a week from first visit to pick-up. There was no pressure, and every question we asked was knowledgeably answered. One rarely associates 'easy' with 'buying a new car' but in this case it really was. Charlesglen prides itself on its service, and it certainly shows. Needless to say we'll be recommending this dealership to our friends. More

Great service when buying a 2016 RAV4 My 12 year old Toyota needed a replacement and I picked Charlesglen again to purchase a new vehicle. I had always received great service from the dea My 12 year old Toyota needed a replacement and I picked Charlesglen again to purchase a new vehicle. I had always received great service from the dealer and this time was certainly no different. The service was efficient and friendly. More

Excellent purchase experience of 2016 Highlander XLE The whole purchase process from vehicle description to delivery was excellent. The 4 staff members that I dealt with were thorough, knowledgeable, fr The whole purchase process from vehicle description to delivery was excellent. The 4 staff members that I dealt with were thorough, knowledgeable, friendly and patient. I came away with a thorough understanding of the vehicle that I bought and the charges that went into the purchase price And the delivery preparation and review was excellent .I couldn't have asked for more or expected better of the whole experience. Thank you. More

Amazing experience. My family is familiar with the amazing experience that Charlesglhen Toyota has provided. Our salesperson representative, Hala, was, a very amazing, fr My family is familiar with the amazing experience that Charlesglhen Toyota has provided. Our salesperson representative, Hala, was, a very amazing, friendly and kind with us. She provided all the knowledge about all the cars and she explained all the differences between all of them. When we made our mind on the RAV 4, she tried her best to give us the best deal and the best pricing. Finally, when it was time to pick up the car, Charlesglen provided the best experience and excitement for picking up the car. Jim was very funny, entertaining, and knowledgeable. He showed us all the details in the car and explained every nitty gritty in the car. I loved buying a car from Charlesglen More

New RAV4 After 10 years and a hail damage, it was time to get a new car. Tyler was very amazing in helping us choose the vehicle that was right for our family, After 10 years and a hail damage, it was time to get a new car. Tyler was very amazing in helping us choose the vehicle that was right for our family, which is the RAV4. Kerri was wonderful helping us with financing. Jim was knowledgeable and explain every detail about the vehicle when we picked it up. Great customer service. It was great feeling being excited of having a new car. Thanks guys. More

Happy accident Ended up at Charlesglen Toyota without any actual planning as we were in the area, Tyler was awesome to deal with, he understood that I was really jus Ended up at Charlesglen Toyota without any actual planning as we were in the area, Tyler was awesome to deal with, he understood that I was really just looking around and that there were specific things that I wanted and was incredibly helpful. After I had decided to go with a vehicle he made sure that I go t what I wanted and was taken care of the rest of the way through finance and pick up. Excellent experience, never felt pressured or under informed. More

Pleasant experience and wonderful service Would like to thank everyone from reception, our sales representative Lorne Shire, through the business office Kerri Hope and then to delivery with J Would like to thank everyone from reception, our sales representative Lorne Shire, through the business office Kerri Hope and then to delivery with Jim McAlorum. This is the second time we have purchased a used Toyota from Charlesglen and these folks are genuine, super helpful, and honest. More

My Rav 2.0 Harris is wonderful! Was very knowledgeable and got me the best deal on a brand new 2016 Rav4. After picking up my vehicle I noticed a small issue and Harris is wonderful! Was very knowledgeable and got me the best deal on a brand new 2016 Rav4. After picking up my vehicle I noticed a small issue and Harris and Service Department took care of it right away. More

Great experience very excited to drive my new ride Awesome experience I really felt like they cared about getting the best deal out there. Garnet really worked hard to get my business and I'm happy I c Awesome experience I really felt like they cared about getting the best deal out there. Garnet really worked hard to get my business and I'm happy I came. I learned a lot about my old truck especially where the CD player was, thanks Jim!! More

Wonderfull experience It was a great pleasure to buy our new car at Charles Glen Toyota with Sean. Sean did a wonderful work, he was always very nice and very patient with It was a great pleasure to buy our new car at Charles Glen Toyota with Sean. Sean did a wonderful work, he was always very nice and very patient with us. Jim and Phil were also very professional to help us. Charles Glen is a great place ! More