Charlesglen Toyota

The staff at charlesglen Toyota are very friendly and professional. We were assisted by Damian who went above and beyond. We are very happy to be assisted by him!!! professional. We were assisted by Damian who went above and beyond. We are very happy to be assisted by him!!! More

We recently purchased a brand-new Toyota and had a highly positive experience throughout the entire process. Val, our product advisor, demonstrated exceptional professionalism, patience, and knowledge highly positive experience throughout the entire process. Val, our product advisor, demonstrated exceptional professionalism, patience, and knowledge. She dedicated time to thoroughly explaining all the features, addressing our inquiries, and ensuring that we felt confident and satisfied with our decision. The process was efficient, stress-free, and enjoyable. We appreciate the seamless and constructive experience we received. Our sincere gratitude goes to Val for her outstanding service; we truly value her assistance. More

My second time to get a car from this dealership. High five to Valerie Parsons! High five to Valerie Parsons! More

Val and Charlesglen made the purchasing experience a good one. Presented great inventory options at competitive pricing and made it an easy decision. one. Presented great inventory options at competitive pricing and made it an easy decision. More

Fantastic experience purchasing our Toyota RAV4 at Charlesglen! From first walking in the doors - to picking up our new vehicle, every staff member was warm and welcoming. Val truly stood out—her ex Charlesglen! From first walking in the doors - to picking up our new vehicle, every staff member was warm and welcoming. Val truly stood out—her expertise and genuine friendliness made the process enjoyable and efficient. Looking forward to continuing our relationship with Charlesglen! More

Excellent service in all areas, but Damien was superb! ! Highly recommend his approach and trust him completely! ! Highly recommend his approach and trust him completely! More

Val put up with us well over a year as we evaluated Charles Glenn products alongside a half dozen products or other dealers. Each and every time Val warmly greeted us (along with a fresh baked cookies Charles Glenn products alongside a half dozen products or other dealers. Each and every time Val warmly greeted us (along with a fresh baked cookies) Some of the models we were interested in included the Crown Signia, the Highlander finally we decided on a Rav4 Limited hybrid which had to be ordered. When it finally arrived Val showed it to us even though the pre-sale check was not quite completed, and after a short test drive we decided to completed the purchase. Val guided us through all the purchasing steps making it a simple seamless process (despite suffering a twisted ankle) For that we are truly grateful. She continued on with initial fallow-ups, and assuring and encouraging us to pop in any time we might have any questions or need assistance with anything . More

Val rekindled our interest in the Toyota brand, initially describing the new Crown Signia, which we decided wasn't quite suitable. We then decided to investigate a hybrid. Val showed us a number of used Rav describing the new Crown Signia, which we decided wasn't quite suitable. We then decided to investigate a hybrid. Val showed us a number of used Rav 4s as there were no new ones available. We finally decided to put down a minimal, refundable deposit on our ideal RAV 4 Hybrid. When it finally arrived, Val enthusiastically notified us, spent extra time to show us our new potential purchase even though it had not completed the total repurchase check up. We gave our final approval to accept it and Val steered us through the necessary processes to complete our purchase. She was with us every step of the way to answer our many questions. She assisted us through the app download and connection to our phones. Val has done follow-up calls with us and has assured us that she will be available for any future queries. We have appreciated all her help and expertise and, certainly, all her delicious cookies. More

Val was awesome and really help full. Only concern that I have is waiting time Only concern that I have is waiting time More

Good service overall! The delivery was a little delayed, but it would be even better with a more accurate delivery time. The delivery was a little delayed, but it would be even better with a more accurate delivery time. More