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Charlesglen Toyota

Calgary, AB

4.7
1,528 Reviews
A new car is only the start of the celebration at Charlesglen Toyota. Since 1988, Charlesglen Toyota has gained a strong reputation for treating our staff and customers like family. We try and build on this reputation every day, one customer at a time. We believe "the purchase is not the end of a transaction, but the beginning of an obligation", and we strive to make the purchase and service experience better each day. In our quest to achieve exceptional customer satisfaction, we proudly offer an AutoRewards program, that rewards our customers for their continued loyalty. To find out more about this program, feel free to go to www.charlesglenautorewards.com At Charlesglen Toyota, we pride ourselves on being a family-run business. Since we opened our doors in 1988, we have hung our reputation on three words: Fairness, Trust, and Integrity. These words are our guiding principles in the way we conduct business every day.
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7687 110 Ave NW

Calgary, AB

T3R 1R8

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Showing 1,528 reviews

July 30, 2025

Also 5Stars to Nasir finance gentleman, couldn’t see him on your list but does an exceptional job. More

by dougalanna101
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Valarie Parsons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark McQueen
Jul 31, 2025 -

Charlesglen Toyota responded

Thank you for the five stars and happy driving, Phil Dao, General Sales Manager

July 27, 2025

Excellent customer service. Special kudos to Val Parson, she is the best, has a lot of knowledge about the cars and explain it in a very easy way. I wouldn't think twice to come More

by Tania
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Valarie Parsons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nisar Khan
Jul 28, 2025 -

Charlesglen Toyota responded

Thanks Tania for the great review of Val, happy driving, Phil Dao, General Sales Manager

July 17, 2025

Got my car earlier than expected! Very accommodating and made the whole buying a turnover process simple and straightforward. More

by nathn.lipura
Recommend Dealer
Yes
Employees Worked With
Valarie Parsons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kingsley Zhang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaspreet Bhangu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2025 -

Charlesglen Toyota responded

Thank you so much for taking the time to review our dealership, happy driving, Phil Dao, General Sales Manager

Jul 28, 2025 -

Charlesglen Toyota responded

Congratulations on the new vehicle and happy driving, Phil Dao, General Sales Manager

July 17, 2025

I love the staff. Thanks to Anne and her team, Angel and Sam you make a huge difference. Awesome people and very helpful and accommodating. Manager Aaron you are also More

by ianlec2001
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anne Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aaron Arganoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2025 -

Charlesglen Toyota responded

Thank you for the review of our team and happy driving, Phil Dao, General Sales Manager

Jul 28, 2025 -

Charlesglen Toyota responded

Thanks for the five stars of our team, happy driving, Phil Dao, General Sales Manager

July 15, 2025

You sold we a 2019 Rav4 a few months ago. The lift gate is now not working on the vehicle. I have checked Dr. Google and nothing has worked. I have called your Service Department and they sai More

by d_thorsten
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Larisa Guevarra
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 25, 2025 -

Charlesglen Toyota responded

Thanks Donna for giving Charlesglen an opportunity to make things better. As discussed our shop foreman looked at your RAV4 and noted we may need to replace the hinges. From the time he looked at it to now, I am happy to hear it is working but I will continue to follow up with you. Our commitment to you is to ensure you have the best possible purchase experience and I will continue to follow up with you. Thank you, Phil Dao, General Sales Manager

Jul 27, 2025 -

d_thorsten responded

Phil, I do appreciate that you have followed up on my liftgate problem for many days. The lift does work now (80%) of the time. I don't know what your shop foreman did to it but I am glad that it works. Thank you for making my experience better with this issue. I hope the lift continues to work so I don't have to shell out any money for this known hinge problem.

July 14, 2025

Val’s knowledge and ability to simplify the presentation of options made my decision so simple. More

by sean.preuter
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Valarie Parsons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2025 -

Charlesglen Toyota responded

Thank you for giving us an opportunity to earn your business, happy driving, Phil Dao, General Sales Manager

July 12, 2025

The customer service is excellent. Out sales person Damon made sure that we were well taken care of and satisfied with each step of.our purchase More

by Doublej3161
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Damon Larson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2025 -

Charlesglen Toyota responded

Thank you for giving us an opportunity to earn your business, happy driving, Phil Dao, General Sales Manager

July 02, 2025

Excellent customer service. Product Advisor Damian Jennings was one of the best I’ve worked with. Very honest, knowledgeable, and friendly. More

by Nate
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Damian Jennings
Jul 19, 2025 -

Charlesglen Toyota responded

Thanks for the review of Damian and Charlesglen, happy driving, Phil Dao, General Sales Manager

June 29, 2025

The dealership is very friendly and efficient. Valarie was my sales person, she is the best. More

by Syed Sazzad
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Valarie Parsons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2025 -

Charlesglen Toyota responded

Thanks for the five star review Syed, happy driving, Phil Dao, General Sales Manager

June 29, 2025

I enjoyed working with Val to select the best car for my family. It was nice working with Charlesglen Toyota in general. More

by Titus
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Valarie Parsons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2025 -

Charlesglen Toyota responded

Thank you for the five stars and giving Val and Charlesglen an opportunity to earn your business, happy driving, Phil Dao, General Sales Manager

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