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Charlesglen Toyota
Calgary, AB
1,531 Reviews
A new car is only the start of the celebration at Charlesglen Toyota.
Since 1988, Charlesglen Toyota has gained a strong reputation for treating our staff and customers like family. We try and build on this reputation every day, one customer at a time.
We believe "the purchase is not the end of a transaction, but the beginning of an obligation", and we strive to make the purchase and service experience better each day.
In our quest to achieve exceptional customer satisfaction, we proudly offer an AutoRewards program, that rewards our customers for their continued loyalty. To find out more about this program, feel free to go to www.charlesglenautorewards.com
At Charlesglen Toyota, we pride ourselves on being a family-run business. Since we opened our doors in 1988, we have hung our reputation on three words: Fairness, Trust, and Integrity. These words are our guiding principles in the way we conduct business every day.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 1,531 reviews
September 12, 2025
Everyone is great and the experience is amazing as always. Val is awesome! Thank you so much! always. Val is awesome! Thank you so much! More
by horsmd
Employees Worked With
August 26, 2025
It was a pleasure to work with Val on this purchase. The whole team behind her was helpful, informative, and efficient. The whole team behind her was helpful, informative, and efficient. More
by Mike 24
Employees Worked With
August 18, 2025
It was a pleasure working with Val for our Sienna deal. We also appreciate the dealership who offered us a vehicle in demand the pricing that's mostly around MSRP without a lot of mandatory add-ons. If you We also appreciate the dealership who offered us a vehicle in demand the pricing that's mostly around MSRP without a lot of mandatory add-ons. If you are interested in improving customer experiences, I would suggest the finance manager and other more senior manager lower the pressure to ask customers to purchase various protection plans or extended warranties. It would make customers more pleasant if you simply explain those to them and give them some time to think about it, especially if they have family members present, then take the decision the customers give without further persuasion or being visibly disappointed. More
by Shane
Employees Worked With
July 30, 2025
Also 5Stars to Nasir finance gentleman, couldn’t see him on your list but does an exceptional job. on your list but does an exceptional job. More
by dougalanna101
July 27, 2025
Excellent customer service. Special kudos to Val Parson, she is the best, has a lot of knowledge about the cars and explain it in a very easy way. I wouldn't think twice to come Special kudos to Val Parson, she is the best, has a lot of knowledge about the cars and explain it in a very easy way. I wouldn't think twice to come here to buy a car. More
by Tania
July 17, 2025
Got my car earlier than expected! Very accommodating and made the whole buying a turnover process simple and straightforward. Very accommodating and made the whole buying a turnover process simple and straightforward. More
by nathn.lipura
July 17, 2025
I love the staff. Thanks to Anne and her team, Angel and Sam you make a huge difference. Awesome people and very helpful and accommodating. Manager Aaron you are also Thanks to Anne and her team, Angel and Sam you make a huge difference. Awesome people and very helpful and accommodating. Manager Aaron you are also amazing. I would recommend Chalrlesglen to my friends and family. Fantastic!!! More
by ianlec2001
July 15, 2025
You sold we a 2019 Rav4 a few months ago. The lift gate is now not working on the vehicle. I have checked Dr. Google and nothing has worked. I have called your Service Department and they sai The lift gate is now not working on the vehicle. I have checked Dr. Google and nothing has worked. I have called your Service Department and they said it would cost $188 per hour to diagnosis what is wrong with it. This is a known problem. It is all over the internet that their are liftgate problems with the Rav4. Why wasn't I told about this little problem before you sold me this vehicle? You guys are such a rip off artists!! More
by d_thorsten
Employees Worked With
July 14, 2025
Val’s knowledge and ability to simplify the presentation of options made my decision so simple. of options made my decision so simple. More
by sean.preuter
Employees Worked With
July 12, 2025
The customer service is excellent. Out sales person Damon made sure that we were well taken care of and satisfied with each step of.our purchase Out sales person Damon made sure that we were well taken care of and satisfied with each step of.our purchase More
by Doublej3161
Employees Worked With
