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Cardinal Kia
Niagara Falls, ON
109 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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109 Reviews of Cardinal Kia
September 12, 2019
Easy Peasy Great service, it was a pleasure to choose and pick up my new Kia from this location. We dealt with Paul and he was brilliant, as was everyone else wh Great service, it was a pleasure to choose and pick up my new Kia from this location. We dealt with Paul and he was brilliant, as was everyone else who we dealt with. They weren't pushy with their up-selling which was nice and pick up was a breeze. More
by becbec
Employees Worked With
Paul Sadowsky, Majid Sheikh
Helpful September 08, 2019
Buying a car has never been so much fun ! I have purchased a Soul , it is a fabulous little suv. Dealing with Paul was so easy and fun ! Paul was not pushy , offered his help when asked , th I have purchased a Soul , it is a fabulous little suv. Dealing with Paul was so easy and fun ! Paul was not pushy , offered his help when asked , then allowed us to walk around and chat ! He was knowledgeable, patient and answered all of our questions ! We will be back for a car for our daughter! Thanks Paul and Cardinal Team, More
by Shelly
Employees Worked With
Paul Sadowsky
July 25, 2019
Too little , too late to impress me. I bought a used van from this deaer (no ot a Kia) recently. Mainly i blame myself for not taking more time, but the dealership and management really d I bought a used van from this deaer (no ot a Kia) recently. Mainly i blame myself for not taking more time, but the dealership and management really dropped the ball on this whole experience in my opinion. Day 1 was when I wanted to show my wife the van..it was ." In the shop " so sales guy took us to shop 3 doors down, but couldnt have a test drive because they" werent finished". Returned 2 days later to do paperwork and pick up the van. Half a mile down the road the AC quit, on the hottest day of the year! Returned on Monday and it was fixed. There were other things that angered me, like after being given a tradein dollar amount by sales manager, they reduced that amount by 1500 dollars. Granted my old car was no prize, the way they changed the deal without a word was , to me, insulting and disrespectful. Also the person paid to "detail" this vehicle should have been fired.I cleaned about half a pound of sand from rear floormats on the first weekend. Pathetic quality work. Nevertheless I completed the deal, but it has left a bad taste with me and I wont return. Certainly wont hire their shop for anything after seeing the hourly rate for simple things like oil changes. Who pays 115 bucks for a 30 dollar oil change ?! More
by van lover
Employees Worked With
Kirk , salesman
June 04, 2019
Have nothing bad to say.. Everyone knows the pressure and difficulty when it comes to looking for a new or used car. I went here looking to see what my payments would be on a Everyone knows the pressure and difficulty when it comes to looking for a new or used car. I went here looking to see what my payments would be on a new vehicle (knowing that my credit rating wasn’t the best) I had researched about the Kia EX and knew that it was rated #1 for compact sedan for 2019. I talked with Kurt a sales person and Majid the general manager. Between the two of them and let’s not forget Rana(the financial wizards) they got me approved for a new Ex premium 2019 at 2.99% financing. They were straight up and honest and I didn’t feel pressured at all. I would recommend this dealership to anyone looking for a new car. More
by Fubar1925
Employees Worked With
Kurt,Majid,Rana
April 25, 2019
Friendly, knowledgeable staff Rajid...killer personality, love the guy. Rana...what can I say, she's Rana..."Fabulous" 4th Kia in my stable "2019 Stinger GT Ltd" Freakin' Time M Rajid...killer personality, love the guy. Rana...what can I say, she's Rana..."Fabulous" 4th Kia in my stable "2019 Stinger GT Ltd" Freakin' Time Machine" fast as you'll ever need to go !! More
by Frantic City
Employees Worked With
Raid, Rana, Paul
April 09, 2019
Trust, loyalty, service! I have been a Kia customer for about 12 years. I was not originally a Cardinal Kia customer, I came to them upon the recommendation of a friend. Fro I have been a Kia customer for about 12 years. I was not originally a Cardinal Kia customer, I came to them upon the recommendation of a friend. From the very first visit, I felt that I was treated respectfully, truthfully and like I mattered! I recently was faced with the choice of what I considered expensive repairs on my 12 year old Kia or to replace it. I chose to replace it. I am the proud owner of another Kia and could not be happier. Shelly Root (Service) is, without hesitation, the best! She has provided exceptional customer service consistently and was a major contributing factor to me choosing to stay with a Kia, specifically at Cardinal Kia. Majid, Matt, "modestly good-looking" Paul :) and Rana made sure that the car and deal matched my needs. Everything came together quickly and the staff worked diligently to "make this happen" in the time frame I needed. I am confident that this team will continue to provide the level of service excellence I have become accustomed to and I know that my automotive needs will be well taken care of. More
by Shelley W
Employees Worked With
Shelly, Majid, Matt, Paul, Rana
March 27, 2019
We love our Kia Soul, from Cardinal Kia in Niagara Falls. Friendly and excellent service, that other dealers did not offer us. Kia treated us like we mattered, and went out of their way to give us what we wa Friendly and excellent service, that other dealers did not offer us. Kia treated us like we mattered, and went out of their way to give us what we wanted. More
by KarinAllen
Employees Worked With
Majid Sheikh, Paul Sadowsky, and Rama Pagliacci.
March 12, 2019
happy endings Our car was sent to the dealership for some minor body work. The repairs were delayed because of a back order. At first I was unhappy about the lack Our car was sent to the dealership for some minor body work. The repairs were delayed because of a back order. At first I was unhappy about the lack of communication about communicating to us about the status of the repairs. After some conversations communication improved. Other than that blip their work was and has always been stellar. They did some extra work at their cost to make up for the inconvenience. We are more than satisfied with the end results and would continue to recommend them for their service. More
by Orchid
Employees Worked With
Shelley Root
February 19, 2019
Best Kia Dealership I can't tell you how happy i am with Kia Cardinal Niagara Falls. their integrity and all around service is the best i have ever received. Their hone I can't tell you how happy i am with Kia Cardinal Niagara Falls. their integrity and all around service is the best i have ever received. Their honest, friendly and actually care about their customers. Highly recommend them to anyone. Jim Jordan More
by Jimbo13
Employees Worked With
Majid Skelkh
December 22, 2018
Amazing cars, amazing people to deal with Paul listened to my wants and needs. I gave him specs of what I wanted and a price range and within days he had what I wanted. He spent time explainin Paul listened to my wants and needs. I gave him specs of what I wanted and a price range and within days he had what I wanted. He spent time explaining all functions of SUV Majid got the price I was willing to pay and made me feel comfortable. Rana managed to get the loan I needed and even stayed after hours to accomadate my work schedule. LOVE my new Kia Sportage More
by Nurse_Amber
Employees Worked With
Paul, Rana, Majid
