Cardinal Kia
Niagara Falls, ON
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110 Reviews of Cardinal Kia
The people that work the service department are friendly and helpful. Unfortunately, I made an appointment last week and was told it was going to be a very long wait, even with my appointment. They had rece and helpful. Unfortunately, I made an appointment last week and was told it was going to be a very long wait, even with my appointment. They had recently had a fire so I understand some unforeseen issues. Came back this week after making another appointment and waited 2 hours and 5- minutes before they even brought the car into the shop. Have been waiting another 30 minutes waiting to hear what the problem is and I’m still waiting. Too bad, I liked it here but I guess it’s time to move on. More
Just purchased a used 2020 Subaru Forester from Durda at Cardinal Kia. Durda was very knowledgeable and friendly with no pressure. The whole experience was first rate. Cardinal Kia. Durda was very knowledgeable and friendly with no pressure. The whole experience was first rate. More
i just purchased a Kia Soul from Durda, she was amazing!! Very knowledgeable ,friendly.....excellent customer service!! This is my second Kia from Cardinal Kia....excellent dealership!! :) :) Very knowledgeable ,friendly.....excellent customer service!! This is my second Kia from Cardinal Kia....excellent dealership!! :) :) More
We just purchased a 2022 Seltos from Cardinal Kia - the staff were the best. WE didn't have an appointment, but Kyle, Rana and Andrew were more than helpful with information. They answered all our questio staff were the best. WE didn't have an appointment, but Kyle, Rana and Andrew were more than helpful with information. They answered all our questions, made us feel comfortable and explained how everything works and made us special. More
We were on holidays and our Kia Niro started making a loud front end noise. The service staff squeezed us in on an emergency basis and had us back on the road really quickly! loud front end noise. The service staff squeezed us in on an emergency basis and had us back on the road really quickly! More
I recently purchased a Kia Soul, had great service from all thanks to Tim & Igor for making my experience at Cardinal Kia a great experience! all thanks to Tim & Igor for making my experience at Cardinal Kia a great experience! More
I recently purchased a Kia Sorento I’m very happy with my car, even more impressed with the quality of customer service I received . The whole team is excellent especially Matt butcher he was my sales person car, even more impressed with the quality of customer service I received . The whole team is excellent especially Matt butcher he was my sales person he promptly addressed all questions and concerns and went above and beyond to insure I had a quality experience highly recommend you speak with matt butcher. More
Did some research on a new 2021 car for my daughter and when l got a price from an out of town dealer Cardinal Kia said they would match it. She went in the next day to make the deal, l should have gone w when l got a price from an out of town dealer Cardinal Kia said they would match it. She went in the next day to make the deal, l should have gone with her. The model she wanted they suddenly didn't have one anymore but no worries, they would upgrade it and give her all these "free upgrades". So that 22k car all in that they said they would match suddenly became 33k. l don't know how these people sleep at night. More
We are so impressed with the service and help we got from the staff at Cardinal Kia! Home town service. A shout out to Matt and Rana, and the lovely lady at the service counter. the staff at Cardinal Kia! Home town service. A shout out to Matt and Rana, and the lovely lady at the service counter. More
Came in without an appointment and sales staff went out of their way to accommodate me to look at, test drive and sit down to arrange detailing and other items I had in question on a used car purchase. I g of their way to accommodate me to look at, test drive and sit down to arrange detailing and other items I had in question on a used car purchase. I gave them a week to get everything completed during times of crazy pandemic protocol. They came through with their word on time and outstanding detailing that was to my satisfaction. Unfamiliar with financial terms on CaRfax there was a concern after purchase but was corrected and informed quickly. So in all a good experience. More