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Capital GMC Buick

Edmonton, AB

5.0
2,822 Reviews
Come and find out why we were DealerRaters's Canadian DEALER OF THE YEAR for both GMC and Buick. We are located in Edmonton, Alberta at 9751 34 Avenue NW – East of Calgary Trail and Gateway Boulevard. Capital GMC Buick offers great services and an outstanding staff. From automotive sales to automotive service and any point in between, we're offering the best that can be found in Edmonton. There's no doubt that Capital GMC Buick needs to be on your list when purchasing a new vehicle or needing your current one worked on. We're proud to have been awarded DealerRater's Consumer Satisfaction Award for excellence since 2020 in customer service and experience. Visit us today and find out what Capital has to offer. No matter the purpose for your visit, you can always expect a fun, easy, and transparent experience from us every time.
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9751 34 Ave NW

Edmonton, AB

T6E 5X9

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Showing 2,822 reviews

November 25, 2017

Best Buying and Service Experience We just went for a service for our old terrain and ended up buying a new Denali Terrain. Goldie was very helpful and patient in answering all our que More

by Chris M.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Goldie Singh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 27, 2017 -

Capital GMC Buick responded

Thanks for leaving us this awesome review, Chris! We're delighted to hear that Goldie was able to help you out and found you a new vehicle even though you just came in for service! It was a pleasure working with you and if you ever need anything in the future, please don't hesitate to contact us. Congratulations and happy driving! - Richelle

November 23, 2017

Fantastic experience! Our experience with the team at Capital GMC Buick was by far the best experience we have had purchasing a new vehicle. Can't say enough good things a More

by Darren
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Plett, Mike Erickson, Chris Myers, Brett Gandy
Nov 27, 2017 -

Capital GMC Buick responded

Hey, Darren. We really appreciate that you took the time to leave us this wonderful review. It's also great to hear that you've had an awesome experience with our staff and we'd love to see you again in the future. Congratulations on your new vehicle and happy driving! - Richelle

November 23, 2017

Great Deal Great Service Purchased the vehicle without seeing it, Renato was very attentive in giving me all the information I needed, lots of pictures lots of back and forth More

by cdeeze
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Renato Picoc, Samantha Dumais
Nov 27, 2017 -

Capital GMC Buick responded

Hi, Cdeeze. Thanks for taking the time to write us a great review. We're happy to hear that your recent experience with our staff was awesome and we'll be sure to pass on your message to Renato. If you ever need anything in the future, or need help with your warranty, please don't hesitate to contact us. Congratulations and happy driving! - Richelle

November 22, 2017

Not a dealer I would ever spend my money with again 5th same GMC model in a row. 4 others from one other dealer. Will go back to other dealer. Misleading advertising tricks and sales practices. I didn't More

by Disappointed
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brett Meaden, Karen Nash
Dec 04, 2017 -

Capital GMC Buick responded

Hi there and thank you for taking time to leave us a review. I'm sorry to hear that you felt mislead by our dealership advertising and sales staff. Part of Capital's mandate is to provide an experience that is fun, easy, transparent, and respectful and if anything we presented to you was misleading that needs to be corrected. I'd like to have a Sales Manager follow up with you directly so that we can look into this matter. Could you please confirm with me your first and last name, phone number, or email address so we can find your customer file? You can post that information here or email help@capitalauto.ca. Thank you, Dan S.

November 20, 2017

Great service My experience for the second time was fantastic. Abe did a great job very happy. Thanks Abe, baljet, aze and Samuel for the great help More

by Porik
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Nasrullah, Abdullah Khan, Muhammad (Azi) Mazhar, Baljit Sandhu
Nov 27, 2017 -

Capital GMC Buick responded

Hi, Porik. Thanks for leaving us a great review! We're happy to hear that you continue to choose our dealership and it's always been a pleasure serving you. We'll be sure to pass on your kind words to our staff and we hope to see you again in the future for anything you may need. Congrats and happy driving! - Richelle

November 18, 2017

Great, always get the best deals! Rudy calles me to see if I want to upgrade, I say I can't but see what we can do, says he'll get me a small upgrade, the guy calls me back saying he c More

by Dustin8675
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Nasrullah, Mike Erickson, Rudolf Chan
Nov 20, 2017 -

Capital GMC Buick responded

Hey, Dustin8675! Thanks for the awesome review! We're glad that you're happy with your upgrade and we hope to see you in the future for anything you may need. Congrats and happy driving! - Richelle

November 18, 2017

Great service The financial advisor who assisted he is really great and helpful.. certainly I will recommend this company and venue for others too.. maulik was real More

by Anura
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maulik Shah
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron , Brett Gandy
Nov 20, 2017 -

Capital GMC Buick responded

Thanks for the great review, Anura. We're happy to hear that our financial advisor was able to help you out as well as other members of our team! It was a pleasure serving you, and we look forward to a future visit. Happy driving! - Richelle

November 17, 2017

Very good people to work with Good experience. People good to work with. Very personable. Good advice on service and maintenance. Friendly staff throughout the dealership. More

by Al
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brett Meaden, Colin Schellenberg, Renato Picoc
Nov 20, 2017 -

Capital GMC Buick responded

Hi, Al. Thanks for taking the time to leave us this wonderful review! We're happy to hear that you had a great experience with our staff and we would love to see you again in the future. Happy driving! - Richelle

November 15, 2017

Disappointing Service I changed my mind on buying a truck prior to paying or picking it up. I was charged over $1000 for an accessory I did not receive and was never refun More

by rippedoff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brett Meaden, Muhammad (Azi) Mazhar
Nov 17, 2017 -

Capital GMC Buick responded

Hi there. Thanks for taking the time to let us know of this matter via DealerRater. I understand that you've already made a couple attempts to reach out to the dealership but haven't heard back. I'm sorry that you haven't heard back. I have forwarded your information to our management team so that they can investigate what happened with this accessory and follow up with you. Could you please confirm with me your name and some contact information so we can make sure we have the right customer and get you that response ASAP. You can post that info here or email help@capitalauto.ca. Thank you! Dan S.

November 14, 2017

Azi is very honest and friendly. Best Dealership I went in to purchase a truck and met Azi he was very friendly and honest. Made my purchase process very easy and simple. On the date of my new vehicl More

by sehar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Muhammad (Azi) Mazhar
Nov 16, 2017 -

Capital GMC Buick responded

Hi, Sehar. We appreciate hearing feedback about your recent experience with us, specifically Azi. It's wonderful to hear that he was able to find you a great vehicle and if you ever need anything in the future, please don't hesitate to contact us. Congratulations on your new truck and happy driving! - Richelle

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