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Capital GMC Buick

Edmonton, AB

4.9
2,142 Reviews
Come and find out why we were DealerRaters's Canadian DEALER OF THE YEAR for both GMC and Buick. We are located in Edmonton, Alberta at 9751 34 Avenue NW – East of Calgary Trail and Gateway Boulevard. Capital GMC Buick offers great services and an outstanding staff. From automotive sales to automotive service and any point in between, we're offering the best that can be found in Edmonton. There's no doubt that Capital GMC Buick needs to be on your list when purchasing a new vehicle or needing your current one worked on. We're proud to have been awarded DealerRater's Consumer Satisfaction Award for excellence since 2020 in customer service and experience. Visit us today and find out what Capital has to offer. No matter the purpose for your visit, you can always expect a fun, easy, and transparent experience from us every time.
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9751 34 Ave NW

Edmonton, AB

T6E 5X9

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Showing 2,142 reviews

July 12, 2017

Face value They did exzactly as I asked and no attitudes! Smooth procedure and was not drawn out trying to negotiate anything. All aspects of the buying experie More

by Goudger99
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Goldie Singh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2017 -

Capital GMC Buick responded

Hello, Goudger99! We are so glad to hear you had a superior experience when visiting our shop. We are honoured by your choice to do business with us, and look forward to your next visit. Know that we are very grateful for the trust and you have placed on us. Happy driving! -Alex

July 10, 2017

Best dealership I've dealt with Dealt with Adam and he was a pleasure to deal with. No pressure type of sales. I would definitely recommend him to friends and family. More

by Floyd C
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam Nasrullah
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Paul
Jul 12, 2017 -

Capital GMC Buick responded

We are extremely grateful for your review, Floyd! We are glad to know your experience was positive in every possible way. We hope you make us part of your traditions and we'll get the privilege to serve you, including your family and friends, for many years to come. Until next time and happy driving! -Alex

July 06, 2017

It was good Very friendly introduction about the vehicle . Spent more time with detailed information about the vehicle. Would like to suggest to others for buying More

by Gmc123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Goldie Singh
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2017 -

Capital GMC Buick responded

We are so grateful for your feedback!We know that you have options and we are very honoured that you selected us and proud to have served you. Thank you for taking time to share your opinion with others. We hope you make us part of your traditions and we have the privilege to serve you for many years to come. Happy driving! -Alex

July 05, 2017

Great Experience... once someone helped me Easy, friendly, and a good overall experience. Only issue was there were no sales staff to help when they were in a 45 minute meeting. More

by truckyeah
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam Nasrullah
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Caleb Fischer
Jul 10, 2017 -

Capital GMC Buick responded

We are so grateful for your feedback! We are sorry if you have waited this long. Our staff is aware of your concern and they will make sure that similar issues can be avoided in the future. We have a culture of constant improvement and feedback like yours helps us shape the way we do things. And it is great to know that your experience was still positive despite having to wait. Thank you for your patience, friendship, and patronage! Happy driving! -Alex

July 04, 2017

Great Experience Sam and Adam were great to deal with. Very professional, reliable and trustworthy. Gave lots of options and narrowed down vehicle for my liking. Will More

by rajchattargoon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam Nasrullah
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Erickson
Jul 04, 2017 -

Capital GMC Buick responded

Thank you so much for taking the time to write such a nice review. It is great to know that we were able to provide you with the highest levels of service. Your comments about our team fill us with pride and equip us to provide clear and specific examples of how excellence looks like. Know that we are hard at work finding ways to do things better every single time. Thank you for your friendship and patronage. Happy driving! -Alex

July 03, 2017

Fantastic! My vehicle purchase experience was fantastic, the Sales Person, Adam Paul was fabulous! He was very patient with me, answered all my questions, he More

by Happy Girl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Paul and his team lead Sam Nasdrullah
Jul 04, 2017 -

Capital GMC Buick responded

We are so grateful for your feedback! Reviews highlighting the commitment of our people to serve every customer with passion reaffirm that we are indeed living up to our mission statement. As such, we are delighted to read how our staff delivered above and beyond your expectations. We hope we made you really happy, Happy Girl! Thank you for your friendship and patronage. Happy driving! -Alex

July 03, 2017

WOW!!! That was the best experience I had purchasing a new vehicle. I highly recommend if you are looking for a new vehicle the professionalism of Adam Paul, More

by R.K Sidhu
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Paul, Sam Nasdrullah, Mike Erickson
Jul 04, 2017 -

Capital GMC Buick responded

Hi!! Thank you so much for taking a few moments to let us know how we are doing. It is great to know that we were able to provide you with the highest levels of service. We train and coach around a culture of empowerment, kindness and quality, and want everyone in our team to feel equipped to serve you as if you are family. We hope you make us part of your traditions and we have the privilege to serve you for many years to come. Happy driving!! -Alex

July 03, 2017

New Vehicle Purchase I highly recommend buying your next vehicle from this dealership. I have bought quite a few vehicles over the years and my experience here was the be More

by JESS2017
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
ADAM PAUL (sales consultant), Mike Erickson
Jul 04, 2017 -

Capital GMC Buick responded

We are extremely grateful for your review, Jess! Your words of encouragement and your assessment of our services and products make us deeply proud of what we are doing. Your comments about our team fill us with pride and equip us to provide clear and specific examples of how excellence looks like. We hope you make us part of your traditions and we have the privilege to serve you for many years to come. Happy driving!! -Alex

June 28, 2017

Great buying experience Azi went the extra mile in making sure I had the right truck to fit my needs. I was impressed by his knowledge about the truck. He spelled out all the More

by pickuptrksrock
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam, Baljit, Muhammad (Azi) Mazhar
Jun 29, 2017 -

Capital GMC Buick responded

We are so grateful for your feedback! Everyone here is always on the lookout for products that are consistent and will always exceed the expectations of our customers. Our goal, after all, is to provide customers with superior products that exceed their expectations. As such, we are delighted to read how our staff delivered above and beyond your expectations. We really look forward to serving you for many years to come. Happy driving! -Alex

June 27, 2017

Terrible service!!!! I just bought a brand new truck and noticed some flaws. They said they have fixed the few spots that were dinged but then when I picked it up it's lik More

by MommaD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Brett Meaden
Jun 29, 2017 -

Capital GMC Buick responded

Dear MommaD, we're sad to hear we did not provide you with the best possible experience. We strive to provide a positive experience for every customer so when we receive a negative review or rating, we want to do everything that we can to fix that. Please let us know how we can help you. You can reach us privately at help@capitalauto.ca or reply to this post. Thank you - Alex

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