Capital GMC Buick

Magic man Fantastic effort and professionalism by Caleb along with Adam!!! Have bought multiple vehicles from this twosome and won’t go anywhere else to purcha Fantastic effort and professionalism by Caleb along with Adam!!! Have bought multiple vehicles from this twosome and won’t go anywhere else to purchase or for service More

Great transaction overall! Great experience, no pressure, friendly service and a great price. I'm glad I picked Capitol GM Edmonton to purchase my new GMC Sierra pickup! Great experience, no pressure, friendly service and a great price. I'm glad I picked Capitol GM Edmonton to purchase my new GMC Sierra pickup! More

Great place to get a vehicle Had an amazing experience at capital GMC Buick, everyone friendly and welcoming! Best part of dealing with them is they aren’t pushing you into someth Had an amazing experience at capital GMC Buick, everyone friendly and welcoming! Best part of dealing with them is they aren’t pushing you into something, they ask questions to help find what I want and worked for me, very happy with my purchase, happy with where I went, also love the fact they check in and see how you’re enjoying the vehicle! More

Wonderful experience Caleb was a pleasure to deal with!! This is my second vehicle from Capital GMC, I would definitely get a third!!! Thank you so much!! Caleb was a pleasure to deal with!! This is my second vehicle from Capital GMC, I would definitely get a third!!! Thank you so much!! More

Overall great experience! Felt comfortable the moment we stepped through the doors, no pressure sales. My son and I both were looking at test driving vehicles. Both vehicles we Felt comfortable the moment we stepped through the doors, no pressure sales. My son and I both were looking at test driving vehicles. Both vehicles were ready and waiting once we arrived at our appointment time, with reserved signs with our names on them. Caleb added a few personal touches which made our experience great! Upon completion of test drive met with Caleb’s manager Brett and he was able to offer us a great deal on both the Terrain and Sierra Truck. Financing through capital was also a stress free experience as Samantha was very efficient and professional in handling all the details. A great incentive for purchasing when we did was the Trip for 2 on each vehicle. Looking forward to planning our vacation in the near future. On Delivery of vehicle Caleb made sure On Star and Sirius trials were set up before leaving dealership. As well he went through all features on vehicle so felt comfortable knowing where everything was. Also a follow up to see how my first day with new vehicle went. Thank you very much Caleb for your professionalism and personal service. More

Great experience Lawson was fantastic to work with. He was clear, knowledgeable and made us feel comfortable. He guided us through the process without confusion. Went Lawson was fantastic to work with. He was clear, knowledgeable and made us feel comfortable. He guided us through the process without confusion. Went above and beyond to ensure the car was clean since we were taking it home that day. More

Great experience. Great service and follow up. Did not take up very much of my time. Goldie found what I needed and offered me a deal I couldn’t refuse. Great service and follow up. Did not take up very much of my time. Goldie found what I needed and offered me a deal I couldn’t refuse. More

A+ Outstanding! I wouldn’t go to any other dealership......and I highly recommend the dealership....and especially Caleb to anyone looking for excellent help in buyin I wouldn’t go to any other dealership......and I highly recommend the dealership....and especially Caleb to anyone looking for excellent help in buying a great car. I am thrilled with my new Terraine and very thankful to Caleb for making the entire experience a joy. I will be his customer for a very long time. All in all.....an A+, outstanding experience. More

Not valued as a customer After having to reach out to the Service manager to have my original problems dealt with, my recent experience proved that I was never valued as a cus After having to reach out to the Service manager to have my original problems dealt with, my recent experience proved that I was never valued as a customer. I give credit to the service manager Lino who I had corresponded with for the majority of my latest experience. I do believe he wanted my issues resolved. It's unfortunate that his service department wasn't able to deliver as promised. I was treated very poorly by the service advisor from the moment I went to drop off my vehicle. I understand that customer comebacks aren't the greatest thing to deal with, but it is the perfect opportunity for the dealer to make things right and keep a customer happy. Not only was I talked to in a condescending tone, but when I brought up a few questions and concerns they were dismissed as if I was out of my mind for asking such. I was even told " 4 (four) of us can't be wrong" by the service advisor when I commented about a nail in my tire. It took me 30 sec outside to find the nail that "4 trained technicians" couldn't find. The issues from there just continued. I appreciate the effort by Lino, hopefully the service team learns something from this. More

Poor service from the service department From the start when I had made the appointment for my 2017 Envision- which I had purchased from Capital Buick, I had stated that I worked until 6pm an From the start when I had made the appointment for my 2017 Envision- which I had purchased from Capital Buick, I had stated that I worked until 6pm and I would be picking up my vehicle after work. I was told that this was not an issue. I was called during the day to let me know that my vehicle was ready for pick up. Again at that time I had confirmed that I worked until 6pm and I would need to pick up my vehicle after then. I was told it would not be an issue. I had also requested pricing and availability on a block heater for my car. Much to my surprise when I arrived at the dealership around 6:20 pm to find the Service department closed. I went to the front doors only to find them locked as well. Needless to say I was not impressed. Luckily enough I was able to get the attention of a salesman who was still in the dealership who after hearing my story let me in. He was helpful in locating the work order and after a bit of time finding someone who was able to take payment. I then went out to the lot to get my car and head on my way. After reviewing the completed work order it was noted that they had found a nail in the right rear tire and that they had removed the nail and rotated the tire to the front left. After inspecting the tire before I had left I noticed that the nail was still in the tire. I was extremely disappointed by this. As well there was no parts quote for the block heater that I had requested. I had tried to contact the service department after my appointment and was told that I would receive a call back. I am still waiting. Shortly after my appointment I received a follow up email about my service where again I had stated my issues. I never received a call back following up on my complaints. To this day over a month later I still haven't received a follow up, despite reaching out to the service manager, service foreman and the GM. More