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Capital GMC Buick

Edmonton, AB

4.9
2,146 Reviews
Come and find out why we were DealerRaters's Canadian DEALER OF THE YEAR for both GMC and Buick. We are located in Edmonton, Alberta at 9751 34 Avenue NW – East of Calgary Trail and Gateway Boulevard. Capital GMC Buick offers great services and an outstanding staff. From automotive sales to automotive service and any point in between, we're offering the best that can be found in Edmonton. There's no doubt that Capital GMC Buick needs to be on your list when purchasing a new vehicle or needing your current one worked on. We're proud to have been awarded DealerRater's Consumer Satisfaction Award for excellence since 2020 in customer service and experience. Visit us today and find out what Capital has to offer. No matter the purpose for your visit, you can always expect a fun, easy, and transparent experience from us every time.
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9751 34 Ave NW

Edmonton, AB

T6E 5X9

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Showing 2,146 reviews

July 26, 2017

Quick, simple, same day great service Walked into the dealership and were greeted very shortly thereafter by Derek. We told him we wanted a Terrain we saw on their website, and he immediat More

by Jon1234
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Emma Watson, Mike Erickson, Derek Fingland
Jul 28, 2017 -

Capital GMC Buick responded

On behalf us all of us at Capital GMC Buick Cadillac, I would like to thank you for sharing this great review about our dealership! We are thrilled that you enjoyed your experience with Derek and that we were able to provide you with all the information that you needed. If you need more information or service for your vehicle, please do not hesitate to contact or visit us again anytime. We're looking forward to serving you again! Happy driving! -Alex

July 23, 2017

Great and knowledgable staff!!! Caleb found me a rare truck that I thought was non-existent in Canada!!! I'm very grateful for his persistence in finding me my truck that is exactly More

by DJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam Nasrullah
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zaid Abu-Risheh, Caleb Fischer
Jul 24, 2017 -

Capital GMC Buick responded

Hi, DJ! We are so grateful for your feedback! Our leadership and frontline staff is constantly looking for ways to do all that we do in ways that delight every single customer that gives us a try. We are so delighted to hear that your purchase exceeded your expectations. We hope you make us part of your traditions and we have the privilege to serve you for many years to come. We are honoured to have had the opportunity to serve you. Enjoy your rare find! Happy driving! -Alex

July 17, 2017

Hardest working dealership, best customer care The guys at Capital, namely Sam and Goldie were the hardest working team and provided the best customer service/satisfaction. They fought hard to get More

by simon crevier
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam Nasrullah
5.0
This rating includes all reviews, with more weight given to recent reviews.
Goldie Singh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2017 -

Capital GMC Buick responded

We are so grateful for your feedback, Simon! We select, train and coach our team around the idea that customers deserve memorable and positive experiences and it is up to them to deliver. As such, we are delighted to read how our staff delivered above and beyond your expectations. We're looking forward to your next visit. Thank you for your friendship and patronage. Happy driving! -Alex

July 12, 2017

❤️ my Acadia Great experience! We left super happy customers. Good selection of used vehicles. Reasonable prices. Very happy with trade-in value. Highly recommend More

by Cyntea86
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Goldie Singh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Erickson
Jul 12, 2017 -

Capital GMC Buick responded

Hi, Cyntea! We really appreciate that you took the time to share details about your recent visit to our location. Thank you for your kind words and for giving us a high five for all that we do. It is truly nice to know that our efforts are paying off. We are glad to know that your purchase was just the right product for you, and we totally hit the spot. We hope you make us part of your traditions and we have the privilege to serve you for many years to come. Have fun driving your Acadia! -Alex

July 12, 2017

Face value They did exzactly as I asked and no attitudes! Smooth procedure and was not drawn out trying to negotiate anything. All aspects of the buying experie More

by Goudger99
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Goldie Singh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2017 -

Capital GMC Buick responded

Hello, Goudger99! We are so glad to hear you had a superior experience when visiting our shop. We are honoured by your choice to do business with us, and look forward to your next visit. Know that we are very grateful for the trust and you have placed on us. Happy driving! -Alex

July 10, 2017

Best dealership I've dealt with Dealt with Adam and he was a pleasure to deal with. No pressure type of sales. I would definitely recommend him to friends and family. More

by Floyd C
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam Nasrullah
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Paul
Jul 12, 2017 -

Capital GMC Buick responded

We are extremely grateful for your review, Floyd! We are glad to know your experience was positive in every possible way. We hope you make us part of your traditions and we'll get the privilege to serve you, including your family and friends, for many years to come. Until next time and happy driving! -Alex

July 06, 2017

It was good Very friendly introduction about the vehicle . Spent more time with detailed information about the vehicle. Would like to suggest to others for buying More

by Gmc123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Goldie Singh
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2017 -

Capital GMC Buick responded

We are so grateful for your feedback!We know that you have options and we are very honoured that you selected us and proud to have served you. Thank you for taking time to share your opinion with others. We hope you make us part of your traditions and we have the privilege to serve you for many years to come. Happy driving! -Alex

July 05, 2017

Great Experience... once someone helped me Easy, friendly, and a good overall experience. Only issue was there were no sales staff to help when they were in a 45 minute meeting. More

by truckyeah
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam Nasrullah
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Caleb Fischer
Jul 10, 2017 -

Capital GMC Buick responded

We are so grateful for your feedback! We are sorry if you have waited this long. Our staff is aware of your concern and they will make sure that similar issues can be avoided in the future. We have a culture of constant improvement and feedback like yours helps us shape the way we do things. And it is great to know that your experience was still positive despite having to wait. Thank you for your patience, friendship, and patronage! Happy driving! -Alex

July 04, 2017

Great Experience Sam and Adam were great to deal with. Very professional, reliable and trustworthy. Gave lots of options and narrowed down vehicle for my liking. Will More

by rajchattargoon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam Nasrullah
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Erickson
Jul 04, 2017 -

Capital GMC Buick responded

Thank you so much for taking the time to write such a nice review. It is great to know that we were able to provide you with the highest levels of service. Your comments about our team fill us with pride and equip us to provide clear and specific examples of how excellence looks like. Know that we are hard at work finding ways to do things better every single time. Thank you for your friendship and patronage. Happy driving! -Alex

July 03, 2017

Fantastic! My vehicle purchase experience was fantastic, the Sales Person, Adam Paul was fabulous! He was very patient with me, answered all my questions, he More

by Happy Girl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Paul and his team lead Sam Nasdrullah
Jul 04, 2017 -

Capital GMC Buick responded

We are so grateful for your feedback! Reviews highlighting the commitment of our people to serve every customer with passion reaffirm that we are indeed living up to our mission statement. As such, we are delighted to read how our staff delivered above and beyond your expectations. We hope we made you really happy, Happy Girl! Thank you for your friendship and patronage. Happy driving! -Alex

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