Capital Ford Lincoln Inc.

WE were looking for a new truck, and Tony was who I was transferred to. He was extremely helpful in answering my questions about our future truck purchase, as well as accomodating in finding the options we transferred to. He was extremely helpful in answering my questions about our future truck purchase, as well as accomodating in finding the options we were looking for. In the end, swaying the decision of my husband was impossible, and we settled on a different vehicle. I would consider the purchase of a vehicle through Capitol in the future. More

It was very enjoyable experience. The staff were knowledgeable and very accomadating. They never pressured us or gave us the high pitch sale. My daughter was quite impressed also. Matt came in an knowledgeable and very accomadating. They never pressured us or gave us the high pitch sale. My daughter was quite impressed also. Matt came in and talked to her and then made sure she had some popcorn while we were waiting. Would definetely come back when its her turn in 3 years for a car. Thanks again for the excellent service your team gave us. Loretta Beaurivage More

I went to the dealership knowing which vehicle I was interested in and the employees were eager and willing to help me with any questions I had regarding this purchase. They did not pressure me to look interested in and the employees were eager and willing to help me with any questions I had regarding this purchase. They did not pressure me to look at any other models ect but instead helped me with exactly what I had asked them for. In terms of customer service they were AWESOME!!!! They were all so friendly and made me feel very comfortable with my decision to purchase the vehicle. I was not intending to purchase on the day of my test drive but due to how awesome everyone was I felt very comforatble in purchasing right away and they made it quite reasonable for me! Great Dealership!! More

Very pleasant sales people, no presure at all, answered all questions and concerns. They fulfilled everything they said they would do. Came away feeling good about the whole experience. Keep up the good all questions and concerns. They fulfilled everything they said they would do. Came away feeling good about the whole experience. Keep up the good work! More

I came there looking for an SUV something different like a fj cruiser or xterra, mike helped me see that they alough nice would not be practical for me. I ended up getting the one and only test drive I did a fj cruiser or xterra, mike helped me see that they alough nice would not be practical for me. I ended up getting the one and only test drive I did because he found one that was perfect for me. I could not be more happy with my SUV. Thanks so much for the friendly service of all of your staff! More

This was my first ever vehicle purchase from a dealership and I loved every minute of it!!! Everyone I dealt with went above and beyond the day of and the days following. and I loved every minute of it!!! Everyone I dealt with went above and beyond the day of and the days following. More

From Brian's response to our Internet question to Blayne setting us up with Brett and Dave signing the papers the experience was low stress and non pressure sales. Brett was knowledgeable on the veh Blayne setting us up with Brett and Dave signing the papers the experience was low stress and non pressure sales. Brett was knowledgeable on the vehicle and eager to help. He even came in early to deodorize the cab before we took possession. Good work all and I will happily (and already have) recommend Brett and capital to all that will listen. Hopefully it will pay off for someone else as well . More

Hello, One of the salesman had told me that the Hello, One of the salesman had told me that the dealership would shampoo the interior and detail the interior because it was filthy, but unfortunat Hello, One of the salesman had told me that the dealership would shampoo the interior and detail the interior because it was filthy, but unfortunately that was not done because I found and empty package of gum in the pouch of the passenger side seat. Honestly I should of seen the car when it was clean because someone did a horrible job at using touch up paint on the back of the tail gate which I didn't see earlier because the vehicle was dirty. Overall, I am not satisfied with your service and probably won't recommend you guys to my friends and family. Just thought I would let you guys know so you can improve this on other customers. Cheers! More

We came in for a visit, not expecting to buy brand new. Phil was able to answer all our question, showed us everything we were looking for and helped us decide what was best for our family. There was abso Phil was able to answer all our question, showed us everything we were looking for and helped us decide what was best for our family. There was absolutely no pressure to buy, and everybody was so helpful. Jeff and Jilles made sure we knew and understood everything to do with the sale of our new truck, and also answered questions we had not even thought of. Our experience with the team was amazing, and we would highly recommend going to see them for any of your vehicle needs. We would also like to say thanks to the service department for all the "extras" on our truck, and for getting everything done so quickly. More

A fantastic experience! I told Craig what I was looking for and within minutes he had me sitting in the vehicle. No pressure, no pushiness just great customer service from start to finish. for and within minutes he had me sitting in the vehicle. No pressure, no pushiness just great customer service from start to finish. More